Tonya L. Green

Cell: 213-***-**** (C)

Cell: 818-***-**** (C)

Email: adzuai@r.postjobfree.com

Email: adzuai@r.postjobfree.com,

Email: adzuai@r.postjobfree.com

EXECUTIVE SUMMARY

A Vice President, Director, Software Configuration Manager, Release Manager, SCM Architect, QA Engineer, System Administrator and Project Manager, having a substantial track record of architecting, configuring and hands-on operation of complex SCM environments. Very experienced and proven in controlling the entire SDLC process using both AGILE, SixSigma and Waterfall based methodologies with emphasis on build, test, packaging and deployment stages. Knowledgeable in social networking and financial processing systems demonstrated at Toyota Financial, Countrywide, Citibank, Quotron System, MYSPACE, Total Merchant Services and City National Bank. Team Player

Process Oriented

Innovative Problem Solver

Solid Communication Skills

Results Driven

Mentor

Trainer

PROFESSIONAL EXPERIENCE

Great American Custom Insurance Inc, Los Angeles, Ca March 2023 to July 2023 Deployment Manager

Developed software release schedules and provided support and troubleshooting efforts during the release process to ensure functionality of production environments. Served as an advisory consultant to assess the current SDLC waterfall/agile (hybrid) model of addressing process related pain points and to steer the company as a whole in introducing the best practices of how to manage in delivering quality products more often and efficiently. Adhered to SOX compliance initiatives. Assist in providing audit checks to ensure requirements, code implementation and deployment transition against environments which obtained the approval in those areas for feature delivery. Environment/Skills:

Azure Devops, Sonarqube, Azure Repository Management, .NETCORE 6, MSSQL, Powershell, Python.

City National Bank, Los Angeles, Ca April 2018 to February 2023 Vice President DevOps

Responsible for the following, system

administration/installation/configuration/front/back-enddevelopment support and data migration of various toolsets and company applications. This include all plumbing efforts geared toward establishment for continuous integration of DEV, QA and production build frameworks which included Website, Web services, WebAPI service configuration and generation along with database connectivity. In addition to Windows jobs and service endpoint configuration. Azure Deployment mechanisms of company applications were comprised of docker, acr, helm, istio, flagger and prometheus in support of blue green deployment configurations. In addition to leading and providing oversight to the product and project teams on a day-to-day basis. Mentored and instantiated training in developing agile scrum methodologies to proactively assess our cloud solutions on azure devops and offer input and improvements to manage products and projects through entire lifecycle for discovery development, testing implementation, and handoff to operations.

• In charge of running deployment release calls as in planning and implementation of

Production software deliveries.

• Conducted onprem devops migration to azure devops with kubernetes backend

• Performed bitbucket onprem migration to github

• Migrated octopus secrets to azure keyvault.

• Migrated existing artifactory packages to nexus repository.

• Migrated existing bamboo pipelines to azure devops which incorporated templating logic used across all pipelines for apps and services including middleware components. This involve numerous SDKs and publishing of nuget package handling to nexus repositories for dependency injection.

• Assisted in maintaining 12-16 gates across all apps and services pipelines in azure devops.

• Configured product scans via pipeline for sonarqube and nexus IQ.

• Maintained infrastructure including installation and configuration of the following cloud tool products such as kubernetes, docker, istio, prometheus, flagger, azure tool integrations

• Streamlined development processes from beginning of design stages to production environment.

• Automated tool and configuration in promoting YBYO efforts for cross functional teams, ranging from issue management and application monitoring with servicenow/pagerduty/dynatrace integration along with Kibana ELK and Grafana against onprem assets later to cloud components. Environment, skills:

Azure Devops, Kubernetes, Flagger, Docker,Prometheus, Helm, Bamboo, Jira, Confluence, Octopus Deploy, Sonarqube, JFROG Artifactory, NEXUS IQ, NEXUS Repository Management, .NETCORE 3-6, Java, Identity Management (IAM,ISAM) PagerDuty, Dynatrace, Kibana, Grafana, MSSQL, MongoDB, Powershell, Python, Bash Total Merchant Services, INC/North American Bancard Oct. 2015 to Oct. 2017 IT Release Manager/Dev Ops Manager

Managed a team including myself that was responsible for the following, system administration/installation/configuration/front/back-enddevelopment support and data migration of various toolsets and company applications. This include all plumbing efforts geared toward establishment for continuous integration of DEV, QA and production build frameworks which included Website, Web services, WebAPI service configuration and generation along with database connectivity. In addition to Windows jobs and service endpoint configuration. Password encryption methods by use of Tokenization/Salt Hashing for third party financial integrated component of services which handle ACH/DEBIT information for either merchant billing/sales agent proceed information. Deployment mechanisms of company application were comprised using, Jenkins, Hudson, maven, PowerShell, TSQL deployment scripts as well. Responsible for controlling all release deliverable throughput within an AGILE fashion. Architected branching strategies to support parallel sprint efforts amongst multiple product lines of work. Managed coordination between offshore and us dev teams to ensure expected changes are developed against project timelines to support customer delivery timeframe .Engagement sprint planning sessions between stakeholders and product owners to determine priority of work. Addressed technical reviews to the change control board(CCB) as to obtain approval for Production deployment based upon business priority. Support the influx of incident related issues stemming from a prior production deployment. Used JIRA for managing overall sprint health. Dealt with 3 rd

party vendors

of products and services which were also tightly integrated with company products. Environment/Skills: Cloud computing AWS, Azure DB, MongoDB 3.6, MYSQL, MSSQL 2012-2016, Windows-2008-2012 OS, CentOS 7, Linux RedHat 2.6, .NET Frameworks 3.5-4.5, ASP.NET, MVC, MSMQ, RestAPI, Elastic 9star SSO. Deployment

/Source Control Tools: Jenkins, Bamboo, BitBucket, Team Foundation Services Online 2015, SVN, GIT, IBM Maas 360 mobile/pos device deployments. Dev: Powershell, Node.js, REACT, ES6, Java, javascript, visual basic, C#. Visual Studio/build tools 2012- 2016.Encryption/Tokenization methods, Certificate management. Experian BizID/Netconnect configuration, GlobalPay, Company SDKs. Southern California Edison, Inc Oct. 2010 to Sept 2015 Rational IT Specialist Engineer

Provided SCM and Application, system administration/installation/configuration/front- end/back-end development support of various toolsets ranging from IBM Rational legacy products, Jazz Team Products and HP ALM, Quality Management, HP Performance Center, IRISE to end users. Conveyed product system upgrades and patch installs. Conducted training and mentoring sessions of new product execution and usage. Took full possession of identifying subjects of software anomalies within the environment and worked with onshore/offshore teams to resolve problematic issues whereas necessary. Performed ClearQuest schema development of in-house bug tracking projects from

“SCE, UCR, ISR, QC-Automation”. Developed IDE Services trouble ticketing system in ClearQuest. Also performed other schema development tasks within IBM’s Jazz Team products. Provide expert hands-on consulting to software development and Test departments to create software policies, best known practices and plans for product lines and software expirations. Performed various data migration tasks from defect tracking and source control based products in addition to data modeling. Perform various POCs of all new leading edge tools within VM/Cloud environments. Provided system administration and LDAP support for SCE enterprise organization. Conducted various forms of system and application entitlements via ADTools ranging from websites, MS Exchange Servers, Clouds, DB’s. Familiarity of Entrust Web Seal in certificate generation for company’s intranet and internal sites either managed or non-managed. Experienced with IBM Tivoli of provisioning users to various domains and services. Environment: Windows Server 2008, IIS, Oracle 10.2,11.0, VMWARE, VCloud, Cloud Computing Technologies Saas, Citrix, Waterfall (Hybrid) AGILE, Perl, Rational Team Concert 2x-3.0.11, 4.x, Rational Requirements Manager 2x-3.0.11, 4.x, SAP, Rational Quality Manager 2x-3.0.11,4.x, RSA, Oracle, IBM DB2, Websphere 7.0, 8.5. ClearCase, ClearQuest, CLM 4.0, HP Performance Center, HP Quality Center, ERP, IBM Security App Scan Source 8.6, ITILv3. IBM Tivoli Identity Management, MS Exchange Server, Sharepoint. Entrust.

MYSPACE, Inc Oct. 2008 to Apr. 2009

Release Manager/Build Manager

Provided SCM support using the following tests (Microsoft Team Foundation Server and Subversion) in conjunction of compiling MYSPACE website components within a .NET environment. Provided TFS and Sharepoint Portal and VMWARE, Cloud Computing supporting (service models IaaS, PaaS, SaaS) for public and private clouds, system administration/configuration/implementation along with assistance of streamlining two week deployment processes stemming from dev (staging (production environments in addition to management of site related issues. Managed the effort of 6 build engineers to give notice and consult on identifying topics of software deployments and work with teams to resolve problematic issues whereas necessary. Trained, mentored development personnel for usage of tool applications.

Environment: Windows Server 2008, Team Foundation Server 2008, IIS, C#, Subversion, Sharepoint Server 2008, SQL 2005 Server, VMWARE, VCloud, Cloud Computing Technologies, ASP.net,.NET, Javascript, Waterfall (Hybrid) AGILE Methodologies, ITILv3.

DIRECTV, Inc Feb. 2007 to Oct. 2008

Sr. SCM Build Architect/Rational Specialist

Provided SCM support by applying the following toolsets (CVS, ClearCase and Subversion) in conjunction of building DIRECTV satellite software images for Linux embedded devices (DIRECTV satellite receivers). In addition to providing system administration, SCM administration & database support within an interoperable environment (Linux-Windows). Lead the CM development effort of establishing build framework within DIRECTV’s infrastructure to decrease build and release times of improving overall performance. Conducted data migration from projects stored in Clearcase VOB repos to Subversion 1.4.2 repositories and existing legacy apps stored in CVS to Subversion 1.4.2, in addition to clearquest datasets to the Atlassian JIRA environment. Familiarity of ITIL methodologies. Trained and mentored project managers and developers with client/server installation/upgrades/configuration including best known SCM practices of various toolsets, ranging from Eclipse, Cruise Control, Subclipse, Tortoise SVN, ClearQuest, JIRA, Requisite Pro and Base ClearCase/UCM. Data Migration from existing Clearquest record sets to JIRA platform. Develop consulting solutions around data protection, availability and disaster recovery. Environment: Fedora Core 4-6, Red Hat Version 2.4, CVS, Subversion, Masterbuild, ITIL, Ubuntu toolchain, UcLibC, ATSC, NTSC, SQL 2005, Minicom, Cruise control, 2.7, ANT 1.4, JDK 1.6, Perl, Python, Unix Shell scripting, Clearcase 6.13-7. X, ClearQuest 6.13-7. X, Apache, JIRA, XML.

Citigroup Development Center Jul. 2003 to Feb. 2007 SCM Architect/Software Configuration Manager

Provided Software Configuration Management support using IBM Rational Clearcase/Clearquest for engineering organizations to deploy, troubleshoot, monitor, maintain and enhance Software CM servers, Test environments, build and Test infrastructures and/or other toolsets. Provide expert hands-on consulting to software development and Test departments to create software CM policies, practices and plans for product lines and software releases. Managed 10-12 build engineers and coordinated the effort of establishing policies and procedures of setting product build/deployment delivery standards. Familiarized with offshore/onshore resource allocation. Conducted capacity and resource planning in addition of forecasting product demands and services. Review existing procedures and enforce best practices in configuration and release management. Managed the effort of working closely with application engineers, release engineers and project management. Performed ClearCase user and administrative support with a capacity of over 3000 VOBS and ~350 developers spanning over ~20 projects within 4 geographic locations. Performed ClearQuest user and database administration. Developed tools for automated reports and policy enforcement. Technical infrastructure architect. Ownership of the design and configuration of all environments used for development, testing, and production staging. Performed design deployment and configuration of servers and complex firewall environments. Performed load balancing between DMZ shared zones. Conducted advanced Linux installations, support and administration using fedora core and Red Hat Os with a farm ranging well over 20000 servers. Perform monitoring and alerting system deployment and configuration. Well advanced in structuring system management and contingency planning techniques throughout complex environments. Implemented disaster recovery model between company sites. Monitor build and release processes. Managed the delivery of the environments to the project. Monitor CM and build systems and vob, and terminal servers. Established clearcase remote connectivity via terminal server, ccremote, Multi- site and web clients. Proactively correct any build issues and discrepancies. Conducted performance reviews on a bi-yearly basis, Ensure compliance to release management best practices. Acquire extensive knowledge of the software development lifecycle, SCM practices, software build technologies, and Release Management methodologies. Develop consulting solutions around, data protection, availability and disaster recovery. Established overall Continuity of business development environment via located in Long Island City, NY.

Environment: Windows 2000, 2003, Solaris 9-10, Six Sigma methods, IBM Rational ClearCase/Clearquest 6.0-7.0, ClearCase Multi-site 6.0, NetSupport Manager, ANT, Java 1.4, Perl 5.8, HTML, Javascript, Batch, Unix Shell script, Load Runner, HP Quality Center, Veritas NetBackup, Crystal Reports 9-10, Oracle 8i, Remedy 5.0, Microsoft IIS, Cisco, HP, Dell and/or NETGEAR routers, firewalls & switches. Load Toyota Corporation Financial Services Division Sept. 2001 to Jun. 2003 Rational Architect/SCM Manager

Responsible for establishing and managing all Rational Infrastructure standards, processes, and artifacts relative to the practice of Configuration Management within a 50- person multi-platform environment. Supervised 5-6 CM engineers in implementing of build technique enhancements of product delivery. Familiarized with offshore/onshore resource allocation. Overhauled and re-architected, managed, supported and designed all source control development/build environments to support concurrent releases based in a J2EE environment. Coordinated interdependent components with external subsystems to ensure all components were deployed in proper sequence. Trained and mentored team members for usage of all Rational related tools. Provided and implemented SCM best practices with the use of standard RUP principles and guidelines. Performed data migration of existing visual source safe and Cvs repositories of legacy source code to Rational Clearcase. Ensured reproducibility of builds, releases and rollbacks. Perform installation, setup and configuration of all repositories for project team members. Conducted PowerPoint presentations regarding the Rational Toolset. Troubleshoot all builds and tool issues within all managed projects. Customized and implemented multiple defect tracking schemas using Rational Clearquest. Generated defect reports using Crystal Reports. Responsible for the training and mentoring of all team members. Provided skillful technical solutions to overcome difficult objectives. Performed status accounting reports of weekly builds. Designed and maintained build scripts. Performed Weblogic and Apache Web Server Administration/Configuration of descriptors for clustered and non-clustered servers. Troubleshooting of Development, Staging, Test, Production and Deployment issues via Interwoven OpenDeploy and Teamsite. Environment:

Unix, Solaris, HPUX, Windows 2002/XP, Rational Suites 2000, 2001a-2003, ClearQuest, TestManager, RequsitePro, ANT, Rational Unified Process, XML, Rose, MSSQL 7.0, Sybase, Load Runner, Apache, BEA Weblogic 6.1, 7.0, J2EE, Oracle 8.1, UCM ClearCase 4.1-5.0, .NET, Java 2.0, HTML, Jakarta Ant 1.4, XML, Junit, Interwoven Teamsite/Opendeploy 4.5-5.2, Crystal Reports 6. X-8.0. Trinagy/Hewlett Packard May 1998 to Aug 2001

SCM Manager/ Sr. Configuration Management Engineer Supervised 3 CM engineers from remote locations to build techniques while troubleshooting all build and development environments for a 65-person team. Worked with developers to ensure software released to production following CM procedures. Performed data migration of existing sccs and visual source safe source code respositories to Rational Clearcase. Performed extensive side-by-side evaluation of PerForce and ClearCase. Used ClearCase/Multisite to create VOBs and views from projects. Provided support for developers on all CM issues (technical as well as a process). Built code for delivery to certification facility and production. Ensured seamless transition of build to production including packaging. Extensive knowledge of makefiles. Developed enterprise-wide policies and standards for Configuration Management. Architect solutions for interoperability between UNIX/NT including development/build processes. Worked with management to design the project-wide CM environment. Designed, developed and implemented automated processes for building, controlling releasing, and maintaining source codes baselines. Generated burns of company software media for turnover to document control and QA validation. Extensive knowledge of system administration in UNIX and NT. Installed, configured, maintained and debugged hardware and software environment. Performed system administration tasks. Conducted capacity and resource planning in addition of forecasting product demands and services. Network setup consultation of architectural layout for development and production environment. Assisted in maintenance and configurations of LAN equipment. Assisted the testing department with executing and creating test cases. Developed the company’s 1st Y2k test plan. Excerpts of this plan were re-written and published by the company. Environment

SYBASE 11.9.2..3 thru 10.04-11.5.1., MS SQL 6.5-7.0, WINNT Server 4.0, AIX 4.2.1- 4.3, Solaris 2.5.1-2.6-2.7-2.8, JDK 1.2, HP 10.20-11.0, GNU Make,Jarkarta Ant 1.0, XML, ClearCase/Multisite 3.11 through 4.0 both NT and UNIX, PerForce, Clearcase DDTS, Clearquest, Rational Rose, Remedy, C/C++, Perl, Dev Studio 97, Visual Studio 6.0.

IBM Broadcasting Solutions Dec. 1997 to Apr. 1998

Senior Test Engineer

Performed system integration testing of IBMs Commercial Spot Insertion program relating to broadcasting. Operated the As-Run logger which kept track of all commercial spots that played and failed to play, air time duration and sequences of all spots. Developed a testing program to analyze the output of the spot plays. Created test cases based on Video Player behavior and normal spot insertion. Tested the frame accuracy of commercial spots. Routed audio and video signals to appropriate NTSC monitors. Recorded test results. Created Bug reports of failed test cases in Notes Database. Worked with developers to solve algorithm issues. Environment

Tektronics VTR, Vela encoder, Optibase decoder, IBM DB2, ORACLE, WINNT 4.0 Server/Wrks, Lotus Notes.

Citibank Development Center 1997 to 1997

Senior QA Software Engineer

Performed system integration testing of company on-line banking product called Direct Access. Conducted whitebox testing of the company's infrastructure software. Modified C shell and html, perl/cgi scripts for debugging systems, sign-on servers and client-based software.Maintained and monitored in-house servers that were used for development and testing.Installed and administered DNS/TCPIP configuration of all in- house build release machines in the Systems Integration test lab. Performed system administrative tasks. Prepared status reports and testcases. Worked closely with developers to help resolve algorithm issues. Performed functional testing of internal client-based on-line banking product with Netscape 3x-4x and IE 3x-4x class browsers in a multi-platform environment.

Environment

SunOS, Sunlink x.25/ HSI, Netscape Enterprise Server 2.0-3.0, DNS, Domino Server, Lotus Notes 4.11, 4.51, Java script, Perl, Netscape 3x-4x and IE 3x-4x class browsers, MAC PowerPC, Win 95, WinNT 3.51-4.0 Server/Workstation, Win311. Countrywide Credit Industries 1996 to 1997

Software Test Engineer

Performed Quality Assurance Testing on Countrywide's software products in a WINNT/WIN95, AS400 environment. Wrote daily status reports to the QA Team manager indicating testing results. Performed functional testing of the graphical user interface of the company's in-house Airbill Tracking Package and web site testing. Performed backend testing by executing queries using Microsoft SQL Server. Environment:

Lotus Notes, Microsoft SQL 6.5, WIN95, WINNT 3.5.1, AS400. Candle Corporation 1995 to 1996

Senior QA Software Engineer

Conducted white/black box testing of Candle software products on MVS and Unix. Created and developed test case specifications, test plans, defect reports, and test system documentation. Compiled and modified automation test procedures and utilities based on test plans and test systems requirements. Performed functional and unit testing of the graphical user interface for performance monitoring. Served as lead software testing engineer of all SNMP management subsystems. Lead a team of software testers and managed the team schedule and priorities across multiple concurrent projects. Maintained regression test suite including adding new tests, executing tests and verifying test results. Administered bug database, verified status of submitted bugs, and participated in bug review/prioritization activities. Strong knowledge of the software development process, the software development life cycle (SDLC) and software testing methodologies. Supported all software development.Proven track record in successfully writing and executing software test plans. Write test scripts based on test plans and test system specifications. Possesses strong, logical, problem solving and troubleshooting skills. A proven record of accomplishment with excellent references. Experienced in the use of code coverage tools and methologies. Knowledge of the SEI Capability Maturity Model, IEEE Standard for Software Test Documentation and IEEE Standard for Software Requirements Specifications.

Environment

PVCS, QA Partner, IBM Autotester, WINNT, WIN 95, Novell 3.12-4.1, UNIX (AIX- HP-SUN-SOLARIS), C-shell, korn shell, OS/2, Lotus CC:MAIL, MVS, CICS, SYBASE, Clearcase, Network Node Manager, CA-Unicenter,HP OpenView, HP Operations Center MSACCESS and Visual Age C++.

Quotron-Reuters Inc. 1993 to 1995

Systems Quality Assurance Engineer

Performed quality assurance testing to validate functionality and user-interfaces of the Quotron Advantage AAE, a Microsoft Windows based application designated for the display and manipulation of the securities market data within a multi-platform environment. Tested printer functionality and setup configurations and prepared test result reports.Created test procedures for various Quotron products. Performed and tested system and product installs on multiple platforms. Responsible for maintaining system functionality by tracking error logs and reporting problem areas of the client servers on a daily basis. Performed various system administration functions. Environment

TCP/IP, Ethernet and Token Ring Adapter, Novell Netware, UNIX, NFS, Xwindows, Motif, SQL, Telnet, Internet, WINNT 3.5, WIN 95, OS/2, TSO/ISPF, Visual Basic, Word 6.0, Excel 5.0, DOS, and Lotus 1-2-3.

EDUCATION

ITT Technical Institute

Bachelors of Science Degrees in the field of Electronics Engineering Technology 1999 Azure Certifications

AZ-900

Rational Certifications

IBM Certified ClearCase Specialist v6.0 2006

Rational University, Irvine, CA

Certified Specialist for ClearCase Administration, Metadata and Multi-site, ClearQquest Administration Course in Dec 1998

UCLA Extensions

Certificate of completion for Borland C++ in house course at Mattel Toys in 1992. Certificate of completion for Unix System and Programming course in 1992. Completed an in house UCLA extension course of Visual Age C++ at Candle Corporation in 1995.

REFERENCES

References Available Upon Request

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