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Patient Care Customer Service

Location:
Mansfield, TX, 76063
Posted:
September 20, 2023

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Resume:

Christiana Emeagi

Grand Prairie, TX *****

adzuae@r.postjobfree.com

+1-267-***-****

Dedicated and compassionate Certified Nursing Assistant (CNA) with a strong background in patient care. Experienced in providing essential support to healthcare teams and delivering exceptional assistance to patients of diverse backgrounds. Skilled in vital signs monitoring, medication administration, and daily living assistance. Committed to maintaining a safe and comfortable environment while promoting patient well-being. Strong interpersonal and communication skills contribute to fostering positive relationships with patients and their families. Seeking to utilize expertise and passion for caregiving to make a meaningful impact in a healthcare setting. Authorized to work in the US for any employer

Work Experience

Caregiver/Personal Assistant

Center for Neuro Skills - Texas

July 2022 to Present

1. Assisting patients with activities of daily living (ADLs) such as bathing, dressing, grooming, and eating. 2. Supporting patients in their physical therapy exercises and mobility training. 3. Monitoring patients' vital signs and reporting any changes or concerns to the healthcare team. 4. Providing emotional support and companionship to patients during their recovery process. 5. Documenting patient progress, including their physical, mental, and emotional well-being. 6. Collaborating with other healthcare professionals to develop and implement individualized care plans for patients.

7. Ensuring a safe and clean environment for patients by maintaining cleanliness and infection control measures.

8. Communicating effectively with patients, their families, and the healthcare team to provide updates and address any questions or concerns.

Caregiver/Personal Assistant

Visiting Angels - New Jersey

June 2021 to April 2022

1. Assisting with Activities of Daily Living (ADLs): I provided support to patients with tasks like bathing, grooming, dressing, toileting, and feeding. Your assistance ensured their comfort and helped maintain their dignity.

2. Vital Signs Monitoring: I regularly measured and recorded patients' vital signs, such as temperature, pulse rate, blood pressure, and respiratory rate. This information was crucial for assessing their health status and identifying any potential concerns.

3. Patient Mobility and Transfers: I helped patients move safely and assisted with transferring them between beds, wheelchairs, and other equipment. Proper body mechanics and techniques were employed to minimize the risk of injury.

4. Providing Emotional Support: As a caregiver, I offered emotional support and reassurance to patients and their families. This involved active listening, empathetic communication, and providing a comforting presence during challenging times

5. Maintaining Documentation: Accurate and timely documentation of patient care activities, observations, and other relevant information was an essential part of my role. This ensured continuity of care and facilitated effective communication among healthcare professionals. 6. Collaborating with Healthcare Team: I worked closely with registered nurses, physicians, and other healthcare professionals to ensure a comprehensive and coordinated approach to patient care. Effective communication and teamwork were crucial in this collaborative environment. Amazon Flex Driver

Amazon - Pennsylvania

December 2018 to February 2021

1. Delivery: I am responsible for picking up items from a designated location and ensuring their safe and timely delivery to customers or other specified destinations. 2. Route Planning: I will need to plan the most efficient delivery route, taking into consideration factors such as traffic, distance, and delivery deadlines. 3. Vehicle Maintenance: Keeping my delivery vehicle in good condition is essential. Regularly checking the vehicle's oil, tire pressure, brakes, and other components will help ensure a smooth and safe delivery process.

4. Timeliness: Delivering items within the specified time frame is crucial. Customers rely on my punctuality, so managing my time effectively and adhering to delivery schedules is important. 5. Customer Service: Interacting with customers professionally and courteously is vital. I may need to obtain signatures, provide receipts, or answer basic questions about the delivery. A friendly and customer-oriented approach is very crucial.

6. Safety: Ensuring the safety of myself, pedestrians, and other drivers is paramount. Following traffic laws, practicing defensive driving techniques, and maintaining situational awareness are vital aspects of my role.

7. Documentation: Accurately documenting each delivery, including proof of delivery, signatures, and any necessary paperwork, is crucial for record-keeping and resolving any potential disputes or issues. 8. Communication: Staying in touch with my employer, dispatchers, or customers via phone or other communication channels is important for updates, clarifications, or any changes in delivery plans. Attorney

Honor Law Partners - Abuja, Nigeria

January 2011 to March 2017

1. Client Consultation: Meeting with clients to understand their legal needs, assessing their situation, and providing advice and guidance based on applicable laws and regulations. 2. Legal Research and Analysis: Conducting in-depth research on relevant laws, regulations, statutes, and case precedents to analyze and understand the legal issues involved in a case. 3. Case Strategy and Planning: Developing a strategic approach to handling cases, including identifying legal arguments, gathering evidence, and formulating legal theories to support your client's position. 4. Document Drafting: Preparing and drafting various legal documents, such as contracts, agreements, pleadings, motions, and legal briefs.

5. Negotiation and Mediation: Engaging in negotiations and representing clients in alternative dispute resolution processes such as mediation, with the goal of reaching mutually acceptable settlements. 6. Court Representation: Representing clients in court proceedings, including hearings, trials, and appeals. Presenting legal arguments, examining witnesses, and advocating for your client's interests. 7. Legal Counseling: Providing ongoing legal advice to clients, addressing their concerns, and assisting them in making informed decisions regarding their legal matters. 8. Legal Compliance: Assisting clients in understanding and complying with relevant laws, regulations, and legal obligations, while minimizing legal risks. 9. Client Advocacy: Serving as an advocate for your clients, protecting their rights and interests throughout the legal process.

10. Continuing Education: Staying updated on changes in laws, regulations, and legal precedents through continuing education programs, seminars, and professional development activities. Education

CNA in CNA

Arlington Career Institute - Grand Prairie, TX

June 2023 to Present

Bachelor's degree in Law

Nnamdi Azikiwe University - Anambra. Nigeria

May 2004 to September 2010

B.L in Law

Nnamdi Azikiwe University - Anambra State- Nigeria March 2004 to August 2009

Skills

• Writing Skills

• English

• Leadership

• Administrative experience

• Time Management

Certifications and Licenses

AHA/CPR Certification

June 2023 to Present

First Aid Certification

June 2023 to Present

Driver's License

March 2022 to April 2030

CNA

I just finished my CNA classes and scheduled my board exam to be taken in less than 2 weeks from now.



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