Denise R. Sales

**** ******** **. (Cell) 423-***-**** or (h) 423-***-****

Chattanooga, TN 37421 Email: adzu9q@r.postjobfree.com

PROFESSIONAL SUMMARY

A Passionate, and Enthusiastic professional offering several years of various Administrative, Supervisory and exceptional Customer Service experiences. Proactive, knowledgeable and an effective Communicator. A result oriented professional with a proven track record of going the extra mile in assessing the needs of others. Proactively exceeds organizational goals and expectations.

AREAS OF EXPERTISE

Adaptability / Attention to Details / Confidential Accurate Record Keeper / Empathy

Good communication, Customer Service and Relationship Building

Interpersonal Skills / Multi-tasking

Supervision /Organization / Time Management

Problem Solving / Team Player

** Proficient in Microsoft Skills **

PROFESSIONAL WORK EXPERIENCES

Chattanooga State Community College Chattanooga, Tennessee Mar 2016 – Oct 2017

Technical Clerk

• Provided technical support to executive Assistant to the President.

• Responsible for reserving rooms for entire campus for staff meeting and special events.

• Prepared contracts for rental spaces to outside vendors and business, compiled rental fees.

• Provided Administrative clerical support, managed confidential records and file system.

• Maintained supplies and equipment including various forms and office supplies

• Performed other job related duties as assigned.

Hawkinsville Missionary Baptist Church Chattanooga, Tennessee

Oct 2012 – Jan 2014

Administrative Assistant (part time)

• Provided all secretarial support to Pastor.

• Scheduled all meetings, activities, and all special events on church calendar.

• Greet and meet with church membership, vendors, visitors and maintained files.

• Performed general clerical duties, answer phone, take messages, copying and filing.

• Responsible for sorting and distributing income and outgoing mail.

• Provided benevolent services reaching out to the sick and the elderly providing cards and flowers.

• Assisted with Pastor’s travel arrangements and church transportation needs.

• Responsible for preparing and printing weekly bulletins and booklets for special occasions.

• Maintained supplies, assembled educational materials for bible study and Sunday school classes.

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Erlanger Health Systems Chattanooga, Tennessee

May 2003 – June 2011 & Nov 2005 -June 2011

Practice Manager

• Managed day to day operations of one or more practices within the Physician’s Practice.

• Supervised clinical /clerical staff including hiring, training, termination and disciplinaries.

• Managed patient accounts and confidential medical records.

• Provided budget, variance and productivity reports for practice.

Responsible for managing day to day operations for the following practices:

• Erlanger East Comprehensive Care Erlanger East Family Medicine

• Lifestyle Hypertension Erlanger Weight Loss Program

• Southeast Regional Stroke Center Academic Urology@ Erlanger

UMA Resident Clinic Chattanooga, Tennessee

May 2003 – Nov 2005

Business Office Coordinator

• Provided and supervised others in a variety of patient and customer service duties.

• Assisted Manager in ordering, payroll and all secretarial duties

• Provided assistance in all aspects of clerical and clinical staff.

• Assisted with Physicians scheduling and on call schedules for residents.

• Coordinated all activities and meetings for residents; process and balance daily deposits.

EDUCATION

Riverside High School H.S. Diploma

McKenzie Business College, Certificate of Secretarial Science

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