Customer Service Material Handler
Resume:
Dierre Black
Baltimore, Maryland, 21229
***********@*****.***
EDUCATION
AACC, Glen Burnie, Maryland
High School Diploma, May 2019
WORK EXPERIENCE
Coca Cola Consolidated
Hanover, MD
Warehouse Material Handler, Sep 2021 – Present
Retrieves and places quantities of Cases of Product onto a pre-determined pallet as instructed by the assigned Pick Ticket, in a manner that is safe and builds a stable pallet of product, while meeting or exceeding Warehouse and Company expectations in safety, accuracy, and efficiently
Travels to and transports pallets of stacked Product to different areas of the Warehouse via a Powered Industrial Truck (PIT) - Pallet Jack - in a safe and efficient manner.
Performs daily PIT Checklist and alerts Warehouse Management of any issues discoveredCorrects any mistakes discovered and informed of by the Checker to product and, or quantity
WAL-MART
GLEN BURNIE, MD
Claims Associate, Feb 2020 – Jan 2021
Evaluate returned merchandise to determine whether it can be repackaged, sold or disposed of.
Package & ship damaged or defective merchandise to the return center
Follow prompts from a handheld computer to know which products to Donate, Dispose Sell or Ship
Safely neutralize & dispose of hazardous materials while wearing PPE
Maintain the upkeep of the store’s designated clearance sections
Maintain a clean, safe work area at all times
Deliver mail throughout the facility as needed
Cooperate with management to ship back used assets as needed
Process stolen freight to ensure proper inventory management
CAP Team 2 Supervisor, June 2019 – Feb 2020
Oversee the unload process, ensuring that associates are unloading trailers safely & efficiently
Oversee the CAP Stocking process making sure associates are accurately maintaining peak stocking times while minimizing overstock
Enforce company policies to assure workers are working safely whilst maintaining a professional appearance
Ensure that the receiving docks are kept clean at all times
Work alongside fellow management to ensure the availability of merchandise for customers
Using a hand held computer, verify associate’s overstocked freight
Assign an associate to clean & prepare the warehouse for the next shift
CAP Team 2 Associate, Feb 2017 – June 2019
Unload trailers into their respective areas.
Examine and inspect containers, materials, and products to ensure that packing specifications are met.
Mark and label containers, container tags, or products, using marking tools.
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
Obtain, move, and sort products, materials & containers
Input information into a hand held computer
Verify freight that has been listed as overstock using hand held computer
UNIVERSITY OF MARYLAND MEDICAL SYSTEM
BALTIMORE. MD
Meal Attendant, Apr 2013 – Dec 2015
Advise patients and their families on nutritional principles, dietary plans and diet modifications, and food selection and preparation.
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Portion and wrap the food, or place it directly on plates for service to patrons.
Carry food supplies, equipment, and utensils to and from storage and work areas.
Load dishes, glasses, and tableware into dishwashing machines.
Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
Work on assembly lines adding cutlery, napkins, food, and other items to trays in hospitals, cafeterias, airline kitchens, and similar establishments.
PEI STAFFING
PIKESVILLE, MD
Dietary, May 2012 – Apr 2013
Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
Portion and wrap the food, or place it directly on plates for service to patrons.
Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
Work on assembly lines adding cutlery, napkins, food, and other items to trays in hospitals, cafeterias, airline kitchens, and similar establishments.
Package Handler, Mar 2012 – May 2012
Load materials and products into package processing equipment.
Mark and label containers, container tags, or products, using marking tools.
Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes.
Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
Obtain, move, and sort products, materials, containers, and orders, using hand tools.
ADDITIONAL SKILLS
Basic Carpentry & painting skills
Basic Computer entry skills (Outlook, Excel, Word, etc.)
Exemplary Customer/ Patient communication skills
Supervisory/ Team Lead experience
3 years Dietary experience
7 Years customer service experience
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