Customer Service Administrative Assistant
Resume:
NAME: JUBRIL, FOLASADE ABIODUN
Address: ****, ****** ****** **. ********* 208, Houston, Texas. USA. 77083
Mobile Number: 346-***-****
Email: ************@*****.***
PROFESSIONAL SUMMARY
I am a seasoned customer care and administrative assistant with over 20 years of experience. I have worked in various capacity as an Administrative Officer, Customer Service Officer, Relationship manager, Budget Officer, Data Entry and management Personnel, Customer support, Secretary and I also performed clerical duties.
OBECTIVE:
To provide cutting edge service in the Organization and serve assiduously through undiluted passion for excellence creativity.
To be a good team player with peculiar sterling qualities and problem-solving acumen that meets and accomplishes an organization’s target and objectives and also to develop core technical and managerial competence in a relevant fast pace and competitive Organization.
COMPUTER APPLICATION:
Microsoft Office (MS Word, Excel etc.)
IPPIS Software
Internal Office Case Manager Tools
Church Marshal Tools
PROFESSIONAL EXPERIENCE:
Customer care specialist, Dayem Medical Transportation
September 2020 to Date
Address employee’s queries regarding office management issues. (e.g. Hardware, Stationeries and sometimes travel arrangements),
Answers phones in a timely manner using good customer service skills and judgement in the distribution of messages
Develop and maintain a filing system
Provide general support to visitors,
Provide information by answering questions and requests,
Records minutes at meetings and archives them accordingly,
Maintain contact lists of
Perform other related duties as assigned.
Assigning schedule to Drivers
Administrative and Marketing Officer, Providence Total Care. May, 2020 to Date
Initiates and direct marketing strategies for clients in defined market,
Review of monthly reports and accounts of the company,
Produce and distribute correspondence memos, letters, faxes, and forms,
Responsible for proper administration of the company,
Develop, train and appraise subordinate staff,
Develop and maintain a filing system,
Order office supplies,
Maintain the office condition and arrange necessary repairs,
Schedule meetings and appointments with staff and clients,
Address employee’s queries regarding office management issues. (e.g. Hardware, Stationeries and sometimes travel arrangements),
Provide general support to visitors,
Provide information by answering questions and requests,
Records minutes at meetings and archives them accordingly,
Maintain contact lists,
Perform other related duties as assigned.
Administrative Officer Pages Health Services and Best care for Kidz.
Maintains records of staff,
Organize and schedule meetings and Appointments,
Produce and distribute correspondence memos, letters, faxes, and forms,
Performing clerical duties such as photocopying, faxing, mail distribution, and filing,
Creates various types of documentation using Microsoft Office,
Manage recurring events accordingly,
Assist in the preparation of regularly scheduled reports,
Answers phones in a timely manner using good customer service skills and judgement in the distribution of messages,
Develop and maintain a filing system,
Order office supplies,
Maintain contact lists,
Provide general support to visitors,
Perform other related duties as assigned.
Principal Administrative Officer
Budget Office of the Federation, Abuja-Nigeria, 2011 to 2018:
In charge of the preparation of the National Budget through the GIFMIS platform,
Attending to Ministry Department and Agency’s correspondence
Attending meetings
Assist in the preparation of regularly scheduled reports,
Records minutes at meetings and archives them accordingly,
Perform other related duties as assigned.
Computer Operator/ Clerical Assistant in Federal Civil Service
Commission Abuja-Nigeria, 2000-2011
Answers phones in a timely manner using good customer service skills and judgement in the distribution of messages,
In charge of keeping inventory of all office supplies, and placing replenishment orders as needed,
Develop and maintain a filing system,
Provide general support to visitors,
Records minutes at meetings and archives them accordingly,
Maintain contact lists,
EDUCATION:
Bachelor’s degree in Sociology from a regional-accredited institution of higher education
Nasarawa State University, Keffi, Nasarawa State 2005-2009
B.Sc. (Hons) Sociology (SPANTRAN No: 000688422)
Diploma from an accredited senior high school
The west African Examination Council
O’LEVELS (Nov/Dec) 2007 (SPANTRAN No: 000688422)
The west African Examination Council
SSCE (Nov/Dec) 2003 (SPANTRAN No: 000688422)
Aflon Computer School, (University of Lagos Consult) 1999
Diploma in Desktop Publishing
Aflon Computer School, (University of Lagos Consult) 1998
Certificate in Microcomputer Operation and management
REFEREE:
Alexander Adedayo Alao
Administrator
Dayem Medical Transportation
Alexander Adeniran Omotope
Providence Total Care
Administrator
Shehu Abdulazeez
Managing Director
Jazab Properties Limited +234-803-***-****
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