Hannah Swinton

Administrative Assistant

Jacksonville, NC 28546

adzu7b@r.postjobfree.com

+1-919-***-****

Administrative Assistant with over 10 years of experience and expertise in operations support, human resources, accounts payable, project management, and recordkeeping for departmental contracts. Highly organized problem solver with a successful history of building relationships with both internal and external department stakeholders.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Connexus Resource Group - Mississippi

May 2023 to Present

Services medium-high dollar Team and Run Specialty accounts. Take inbound calls on assigned queues for B2B and smaller accounts in a professional and efficient manner. Answer customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution. Tax Preparer

Jackson Hewitt - Jacksonville, NC

January 2023 to Present

As a tax preparer I'm a qualified professional who assists clients to file their income tax returns. I meet with clients during the tax preparation process to review financial records, complete all tax forms, and ensure that completed forms follow legislation and regulations. Tax Professional

Hannah Swinton - Tax Preparer - Jacksonville, NC

December 2020 to Present

A strong Tax Preparer that emphasize expertise in tax planning strategies, research and analysis of tax laws, and providing guidance during IRS audits. I highlight my experience managing a diverse portfolio of clients, maintaining strong relationships, and staying up-to-date on tax law changes. Doordash Driver

DoorDash - All States

January 2018 to November 2022

The primary function of a Doordash delivery driver is to pick up food from food outlets and serve it to consumers. I am well-known for great meal delivery services, Delivery to ensure that the job is completed on time. As a Doordash delivery person, my major responsibility will be to collect bookings from a central processing system and guarantee that they are completed quickly and accurately. To work as a delivery driver for Doordash, you must have a set of abilities, including the right to steer safely and promptly to places, accurately explain orders, and assure that meals are delivered on time. If they are having trouble discovering the client’s location, as a delivery driver I should phone Doordash. To thrive as a delivery man, I must be courteous and punctual, as well as dedicated to creating an exceptional experience for our customers.

Personal Care Assistant

Home Health Care - Pawleys Island, SC

September 2017 to April 2018

Assist patients with bathing, oral hygiene, grooming and dressing; help patients move in and out of bed, bath, and automobile; maintain and obtain household supplies and run errands; and cooked meals and snacks for patients.

Administrative Specialist III

Broward College - Davie, FL

October 2014 to August 2017

• Provided administrative coordination, including records filing, customer service, correspondence management, and document collection for government program; scheduled and organized weekly briefings and monthly meetings for Associate Deans, Chief Financial Officers and Presidents of various campuses.

• Managed supply inventory of department needs, completed purchasing requirement forms, and expedite requisitions as needed; structured and implemented innovative database to track, allocate program requirement, tasks, and work units, leading to increased efficiency.

• Processed electronic position description, and status change requirements on a regular basis; reviewed statements of work, W-9's for supplier registration, and checked invoices for accuracy for each new contract prior to client submission.

• Processed new employees for an on-going recruiting department, including collecting applications, resumes, scheduling interviews, entering in database and scheduling of badges. Administrative Specialist III

Broward College - Coconut Creek, FL

August 2012 to October 2014

• Served as a liaison between the department staff and external constituencies; provided resolution of student issues; screened calls, managed calendars, made travel arrangements, planed events, prepared reports and financial data, and trained and supervised lab assistants and work study students.

• Directed and received visitors, created presentations and spreadsheets; performed queries and entries in Broward College software applications to include Workday, Workplace & CID.

• Conducted daily operations of data entry, ordering text books for faculty, typing letters, and filing, mail distribution, photocopying, scanning and answering the telephones.

• Provided assistance to Deans, teachers, secretaries, advisors and students. Office Clerk (Work Study)

Broward College - Coconut Creek, FL

June 2011 to August 2012

• Performed data entry, drafting correspondence, filing, mail distribution, photocopying, scanning and answering telephones; and provided assistance to Deans, teachers, secretaries, advisors, and students.

• Served as the first point of contact for walk-in visitors and assisted in answering student inquiries and resolving student issues in a timely manner.

Production Worker

Rexall - Deerfield Beach, FL

June 2008 to June 2011

Composed, produced, and distributed vitamins; reported routine correspondence, and reports of production; organized, packed, and shipped vitamins; and unpacked, separated and labeled vitamins. Enumerator

Rexall - Deerfield Beach, FL

June 2010 to September 2010

• Recorded and documented confidential information; made calls and scheduled appointments for residents; performed clerical office work using Excel and Word.

• Performed filing and kept confidential records of all residential documents according to company policies and procedures.

Production Worker

Snelling-Darcy Laboratories - Pompano Beach, FL

November 2008 to June 2010

Weighed and measured products to ensure accuracy of product weight; conducted Quality Control tests; maintained a clean environment with sanitation policies in force; and recorded quality results in computer.

Accounts Payable Clerk

Sports Authority - Fort Lauderdale, FL

January 2001 to December 2004

• Conducted research and updated vendor files by activating or deleting of files; verified payment accounts, entered information into systems to ensure printed checks; and kept records on expenditures, loss and profit.

• Assisted payroll preparation by calculating time details. Data Entry Clerk

Sports Authority - Fort Lauderdale, FL

January 1996 to January 2001

Performed data entry into specified databases; maintained activity logs and prepared various reports; and responded to requests for information and statistics. Education

Associates of Arts in Education

Broward College - Coconut Creek, FL

May 2018

Diploma

Deerfield Beach High School - Deerfield Beach, FL

1992

Skills

• Internet Explorer (Less than 1 year)

• Microsoft Word (Less than 1 year)

• Outlook (Less than 1 year)

• PowerPoint (Less than 1 year)

• Workday (2 years)

• PCA

• Home Health

• Personal Care

• Administrative Assistant

• Payroll

• Receptionist

• Accounts Payable

• Word

• Management Experience

• Human Resources

• Purchasing

• Procurement

• Tax Experience

• Accounts Receivable

• Accounting

• Recruiting

Certifications and Licenses

Driver's License

First Aid Certification

Additional Information

Skills

Microsoft Word, PowerPoint, Excel, Outlook, Internet Explorer, Workday, Workplace & CID

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