Aliyah King

Contact information

662-***-****

adzu76@r.postjobfree.com

Southaven Ms, 38671

SKILLS

Detail-oriented professional with 7+ years of experience and proven knowledge of customer satisfaction, customer service, and multi-site call center management. I am aiming to leverage my skills to successfully fill your company's Customer Service Representative role. ADDITIONAL SKILLS

Problem-Solving Skills, Communication Skills, Critical Thinking Skills, Interpersonal Skills, Leadership Skills

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Education

Concorde Career College

Respiratory Therapy

January 2021 - May 2022

Methodist South (Intern)

Administered artificial

respiration, external cardiac

massage, and cardiopulmonary

resuscitation during emergency

cases.

Helps patient accomplish

treatment plan and supports life

by administering inhalants,

operating mechanical

ventilators, therapeutic gas

administration apparatus,

environmental control systems

and aerosol generators.

Maintains patient confidence

and protects hospital operations

by keeping information

confidential.

Protects patients and

employees by adhering to

infection control policies and

protocols and maintaining a

clean work environment.

Superior Care Medical Academy

Medical Assistant

Certified Medical Assistatnt

NHA

References upon request

Experience

Customer Service Manager Representative

Walmart Nov 2015 - Jul 2017

• Worked cross-functionally with sales staff to rectify customer service issues or address specific requests.

• Contributed to customer service information and recommendations, driving strategic plans and reviews.

• Followed up with customers to drive satisfaction and gain service feedback.

• Prepared and maintained work schedules to meet business volume and minimize customer inconvenience.

TAX PREPARER

Turbo Tax Jan 2017 - Nov 2019

• Calculated form preparation fees according to return complexity and processing time required.

• Furnished taxpayers with sufficient information and advice to ensure correct tax form completion.

• Prepared and assisted in preparing simple to complex tax returns for individuals and small businesses.

• Reviewed income statements and documentation of expenditures to determine forms needed to prepare tax returns.

Laquinta Inn 2021-2023 Front Desk Associate

● Greet all guest and assist with check in and check out date.

● Maintain a positive attitude and friendly demeanor.

● Reserve reservations

● Answer and forward phone calls

● Manage guest bookings and reservations

Medical Assistant 2022-2023

● Collecting medical records.

● Giving patients treatment instructions.

● Patient preparation for examinations.

● Being of assistance to the doctor during examinations.

● Preparing laboratory specimens and collecting them.

● Executing basic lab tests.

● Finger sticks

Memphis Primary Clinic 2022-2023

● Office manager assistant

● Perform all task of an office manager

● Triage, Ekgs, Pfts

● Check ins/out/reschuleing

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