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Customer Service Home Health

Location:
Dallas, TX, 75398
Posted:
September 21, 2023

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Resume:

SHAYNNA GOODNIGHT

Desoto, TX, ***** · 214-***-****

adzu6g@r.postjobfree.com

Self-motivated and dependable employee with more than 5 years of experience in warehousing and production and over 2 years in machinery, shipping and receiving. Versatile experience in multiple positions within the company, effectively improving efficiency, safety, and production. Multiple certifications and training in warehouse and production operations. Excellent time management and knowledgeable about OSHA and workplace safety requirements. Over 7 years in home health aiding and assisting with daily living and care. WORK EXPERIENCE

Packer, Bagger, & Machine Operator

Tekni-Plex/Dolco Packaging, Dallas TX

November 2021 - Present

● Performed quality inspections, prepare, pack, and manufactures industrial packing solutions.

● Followed and participated in plant safe housekeeping guidelines designed to ensure a safe work environment.

● Remained compliant with OSHA and warehousing safety requirements.

● Attention to detail, teamwork, quality standards, maintained accuracy and equipment upkeep.

● Receive shipments, unloading and sorting according to product type and scanning all barcodes into system before stocking

● Organize products in warehouse according to category and size to streamline future shipments.

● Ensure all orders are entered accurately into computer systems so low stock levels can be quickly rectified.

Certified Home Health Aide

-Preferred Home Health, Dallas TX

May 2022 Present

-Kindred Home Health, Dallas TX

October 2015 – May 2022

● Ensured that daily meals were prepared in accordance with patient dietary restrictions.

● Assisted patients with daily activities, including light housekeeping.

● Provided transportation to and from medical appointments.

● Prepared daily reports of patient activities.

● Ensured that patients took daily medications.

Inbound Unload Associate

Amazon Warehouse, Dallas TX

September 2020 – July 2021

● Worked and processed inbound unloading of customer and company packages.

● Processed orders, prepared items for shipment, and packed products into shipping containers according to established procedures.

● Maintained a high level of attention to detail when performing job duties in order to ensure accuracy and quality work.

● Performed general warehouse maintenance tasks including cleaning, organizing inventory, etc., as assigned by supervisor/manager.

● Worked in teams to meet deadlines and maintained warehouse safety requirements.

● Worked under pressure in a fast-paced environment, 5 to 8 hours daily.

● Scanned, sorted, picked, and packed customer orders efficiently. EDUCATION

● Huntsville HS, Huntsville TX - Graduated May 1997

● Angelina JR College, Lufkin TX – 1997-1998

● Texarkana College, Texarkana TX – 2012-2013

● Texarkana Nursing Academy, Texarkana AR – Graduated June 2012 LICENSES AND CERTIFICATIONS

● CPR/AED/BLS Certified 2012-2022

● CNA Certified, 2012

SKILLS

Warehouse Operations Teamwork Accuracy

Shipping & Receiving Order Fulfillment Loading and unloading Inventory Management Team Leadership Safety Skills Time Management Planning Communication

Customer service Problem Solving Cleaning

Data entry Computer Literacy Reliable



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