Customer Service Data Entry
Resume:
Cashina Cork
Assistant Manager
Jacksonville, NC 28546
*********************@***********.***
A strong worker with leadership skills desiring a position where I am providing help with troubleshooting problems making the work load as accurate and sufficient as possible, while maintaining a professional environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Mananger
Bojanlges Tands Inc. - Jacksonville, NC
September 2022 to Present
Maintain and run shifts to assure its running smoothly and accurate. Managing money and deposits. Checking and ordering inventory. Making sure to keep a 30 second customer service level. Design and Pricing Assistant
Brock Cabinets - Fayetteville, NC
May 2021 to September 2022
Designed and priced cabinets designs for vanities for bathrooms and designed kitchen layouts using the 2020 software. Priced and consulted with builders for price layouts for kitchen and bathroom vanities. YMS Administrator
Harbor Freight Tools Distribution - Dillon, SC
November 2015 to May 2021
Maintaining a clean and enjoyable working environment. Handling external communication skills with drivers and contractors coming on and off sight to help with the flow of production. Internal communication skills with management inside the warehouse to ensure that production is going accordingly. Managing and collecting accurate data to organize, arrange, and coordinate preliminary plans, loads plan, and imports management.
Security Officer
Allied Barton Security Services - Dillon, SC
March 2015 to November 2015
Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to all guests. Checked passes and credentials of persons seeking to enter the property. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits. Continuously monitored security cameras and fire, building and alarm systems. Key Holder
Dollar General - Clarkton, NC
August 2014 to March 2015
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Created new processes and systems for increasing customer service satisfaction. Worked as a team member performing cashier duties, product assistance and cleaning. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Worked closely with the district manager to formulate and build the store brand. Grill Operator
Wendy's - Jacksonville, NC
March 2011 to August 2013
Accepted payment from customers and made change as necessary. Checked the quantity and quality of received products Cleaned and prepared various foods for cooking or serving Managed kitchen operations for high grossing, fast-paced fair concession kitchen. Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers. Crew Member
Bojangles - Jacksonville, NC
May 2007 to October 2009
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Developed and maintained exceptional customer service standards. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Education
Bachelor of Science in Criminal Justice
Fayetteville State University
2014
High School Diploma
Northside High School - Jacksonville, NC
2008
Skills
• Microsoft Office
• Customer Service
• Computer Skills
• Data Entry
• Food Service
• Computer Literacy
• Kitchen Management Experience
• Cooking
• Security
• Kitchen Experience
• Management
• Supervising Experience
• Administrative Experience
• Restaurant Management
• Food Safety
• Restaurant Experience
• Microsoft Word
• Food Preparation
• Inventory Control
• Serving Experience
• Warehouse supervisor experience
• Google Docs
• Typing
• Cash handling
• Windows
• Retail management
• Office Management
• Leadership
• Store Management Experience
• Human Resources
• Purchasing
• Accounting
• CCTV
• Dispatching
• Microsoft Outlook
• Clerical experience
• Planograms
• Warehouse experience
• RF scanner
• Filing
• Order entry
• Retail sales
• Shipping & Receiving
• Freight Experience
• Microsoft Powerpoint
• Office experience
• Assembly
• Front desk
Assessments
Microsoft Word — Expert
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert
Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity Full results: Proficient
General manager (hospitality) — Proficient
February 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Call center customer service — Completed
February 2021
Applying customer service skills in a call center setting Full results: Completed
Customer service — Proficient
February 2021
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Familiar
February 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Data entry: Accuracy — Highly Proficient
February 2021
Entering data quickly and accurately
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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