Post Job Free

Resume

Sign in

Scrum Master Front Desk

Location:
Tracy, CA
Posted:
September 21, 2023

Contact this candidate

Resume:

Vani

adzu3k@r.postjobfree.com

+1-209-***-**** /+1-480-***-**** LinkedIn

SUMMARY

•Results-driven Scrum Master with over 10+ years of Information Technology experience, leading successful Agile transformations and driving teams to deliver high-quality products.

•Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint, and release planning.

•Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.

•Expertise in leading medium to large scale software projects using Waterfall and Agile methodologies.

•Excellent track record in helping teams use Agile frameworks like Scrum, Kanban and SAFe and helping teams achieve consistent success.

•Comfortable using Agile Product management tool within JIRA and Confluence

•Highly motivated professional with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment.

•Experience in driving projects with the Project Managers, Scrum Masters, Architects, Business Analysts, Development and Test teams.

•Also, Created and maintained Sprint Burn-down Chart and Product Burn-Down Chart to keep the track of the teams and created Product Burn-up Chart to show the progress of the team to higher management using JIRA.

•Successfully overcame the challenges of working with an offshore scrum team.

•Expertise in Scrum Ceremonies like Daily Scrum, Backlog refinement, Sprint planning and Sprint Retrospective, Program Increment using Agile Methodology.

•Good Understanding in SDLC (Software Development Life Cycle) in both Waterfall and Agile processes.

•Good knowledge in Jira and Rally and used them widely in the projects.

•Have excellent intellectual, interpersonal and communication skills.

Technical Skills

Methodologies

Agile, SAFe, Kanban, Waterfall

Project Management Tools

JIRA, Rally (CA Agile Central), SharePoint, SmartSheets

Web Application Platforms

MS SharePoint, Business Objects

Requirement Management Tools

Power Designer

Education & Certifications

●Certified SAFe Scrum Master

●Certified PSM I Scrum Master

●BCom (Bachelor of Commerce), Osmania University

Professional Experience

AARP Washington, DC Mar 2022 – Till date

Scrum Master

The project was to make enhancement to care radius which is a Point of care Web application which supports the organization to manage all clinical documentation, including comprehensive assessments, physician orders, visit notes, medication profiles, labs and X-ray reports, pictures and maintaining the EHR (Electronic Health Record).

Responsibilities:

•Coordinate and facilitate daily Scrum meetings, sprint planning, release planning, and sprint retrospectives for 1-2 cross-functional Scrum teams.

•Facilitated, Coached, and trained all the SAFe ceremonies like Daily stand-up, Iteration planning, Program Backlog Grooming, Iteration review and Iteration retrospective.

•Mentor team members on Agile software development principles and practices.

•Performed PI Planning and participated in Scrum of Scrum meetings to ensure that the mapped dependencies are sorted.

•Conducted Planning Poker to help teams estimate story points for the user stories during the Sprint Planning.

•Worked with scrum team, product owners and leadership to complete the sprint activities.

•Used JIRA for issue tracking, user story management and requirement traceability.

•Created product development process using Scrum, defined Definition of Done (DOD) criteria for the workflow of the system to enable Continuous Delivery model.

•Developed workflow rules for various tasks and Email alerts as per the requirement.

Environment: Agile, Scrum, Kanban, Sprint, SQL and Jira.

John Hopkins SFO, CA Nov 2020 – Feb 2022

Scrum Master

The project focused on supporting the patients’ electronic medical record across inpatient and outpatient environments and is used by practitioners to document, monitor, and manage health care delivery within the organization.

Responsibilities:

•Maintained engagement with the product owners, scrum teams, and other stakeholders to ensure visibility, transparency, collaboration in our work effort, while ensuring the team remains self-organized and autonomous.

•Helped the Product Owners develop a vision and ensure that the vision is constantly communicated to team members in order to develop a common purpose.

•Made Incremental Improvements to help better member experience by managing WIP to optimize flow of work items though Kanban.

•Responsible for ramping up and ramping down resources, including interviewing, onboarding, and training new resources.

•Coached the teams on how to maintain cadence by keeping an eye on velocity (scrum).

•Led daily Stand-Ups, Sprint Planning, and Retrospectives with various scrum teams both onshore and offshore in support of our initiatives.

Environment: Agile-Scrum, MS Project, MS office, Jira, MS Office Suite, MS Project.

GE HealthCare San Ramon, CA Aug 2018 – Oct 2020

Scrum Master

Responsibilities:

•Updated SAFe metrics tracking variables in Rally to provide transparency on product and sprint backlog.

•Reported to the Release Train Engineer and helped set up the SAFe framework.

•Provided support to the Global Risk Management team under the counterparty credit Risk (CCRT) and credit valuation.

•Interacted with Business Analysts, Product Owner, Development team and other stakeholders to define the scope and set the expectations.

•Facilitated all scrum ceremonies like release planning meeting, backlog grooming, sprint planning meeting, daily scrum meetings, sprint review meeting and sprint retrospective meetings.

•Performed PI Planning and participated in Scrum of Scrum meetings to ensure that the mapped dependencies are sorted.

Environment: Jira, Agile, Scrum, Kanban, sprint.

City Of Hope Duarte, CA Jan 2017 – July 2018

Scrum Master

The new functionality makes securing Appointments more efficient and faster. System automatically reviews and updates new appointments on a daily basis, and also provides test results online on the website.

Responsibilities:

•Worked on all scrum ceremonies (i.e., daily stand ups, bi-weekly backlog grooming, sprint planning, defect reviews, sprint review, demos, and retrospectives).

•Protect the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline.

•Understand the product vision and lead the team to work towards it.

•Created release plans, burn-down metrics & velocity chart.

•Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.

•Work closely with project owner in backlog management and continuous delivery of features.

•consistently to ensure backlog is healthy (stories meet the team's definition of ready and acceptance criteria meets definition of done)

Environment: Agile-Scrum, MS Visio, MS Project, MS office, SharePoint, JIRA

CYIENT Private Ltd (Infotech Enterprises Private Ltd) Aug 2012 - May 2014

Customer Experience Executive and Project Coordinator

Responsibilities:

•Secretarial support to the Vice President.

•Calendar/Agenda management for the Vice President.

•Travel and logistics arrangements to reporting managers and team members.

•Support to managers in preparing presentations, meeting setup and video conferences.

•Global Marketing Coordinator, setting up internal and external meetings for global marketing team members.

•Project Coordinator - Organizing monthly and weekly global meetings and training through WebEx and teleconference.

•Business development, supported market research team in various tasks like sourcing the data from different portals, analyzing the data with the competitors.

•Supported Marcom team in managing collaterals, stationery and project expenses.

•Budget management, monthly and quarterly budget reports to the manager

Rebranding:

•Worked with the senior management team in the process of Renaming and Rebranding the company.

•Coordination between branding agency and senior leadership team.

•Arranging multiple meetings between internal management teams and branding agencies.

TATA CONSULTANCY SERVICES PVT LTD May 2010 to Aug 2012

Admin Executive

Responsibilities:

•Handling the front desk office.

•Handling Inbound & Outbound Calls.

•Coordinating for the Client and Event management, welcoming and customers or clients during the event.

•Maintaining the log details of the customers and visitors.

•Taking care of physical security systems at premises.

•Heading the Security team, taking updates from Security officers.

•Monitoring Security teams like, CC-TV Maintenance team, Id Card Management team & Building safety team.

CLEAR ZONE PROPERTIES PVT LTD Apr 2008 to Feb 2010

General Administration

Responsibilities:

•Front desk management.

•Taking care of critical administration tasks like Telecommunications, F&B arrangements and maintenance etc.

•Attending to walk in customers and their queries.

•Creating a time for the customer visits after making note of their appointments.

•Attending the incoming g calls and segregating the same to marketing executives.



Contact this candidate