Sys. Analysis Advisor

JoAnn Raab

Business Sys. Analyst Advisor

adzu3a@r.postjobfree.com

954-***-****

Location: South Florida

Professional Summary

30+ Years of IT Experience - Acute Care Facilities

Various roles including:

oIT Operations Manager

oSystems Conversion Team

oIT Business Analyst/Applications Support

oBusiness Advisor

oSQL Report Writing and User Support

Experienced IT professional dedicated to providing high quality services and positive results. Well versed in workflow analysis and Applications support, IT Operations. Proven ability achieve organizational objectives. Innovative problem solver whose areas of expertise include all aspects of operations, software integration, regulatory compliance, interoperability, standardization and optimization.

Application Experience

Cerner Clinical Application

Admissions (PASS)

Billing/ Accounts Receivable (PBAR)

Aria ( Cancer Center) System

Data Access (Show Case) Reporting

AHCA Quarterly Reporting

Tenet Applications

Tele Tracking Nursing Staffing

Easy ID Application

Hugs & Kisses Infant Tracking System

McKession HBOC

HIS Integrated Health Systems

Highlights

Strong background in IT leadership in an acute care facility setting

Management in Operations responsible for team coverage and training & processes

Experience in monitoring and coordinating interface installations.

Team lead for System Conversions

Working with various teams & department leaders to provide the highest quality is service and support possible.

Work Experience

Facility:

NTT DATA – North Shore Medical Center

2016 -- 2022

Position/Title:

Business Sys. Analyst Advisor

Primary Responsibilities:

Maintain all applications and updates; eCDM, HTML, Citrix, Cerner Super User, HBOC, and PBAR environments

Security officer and profile maintenance for all applications in HNA, PBAR, EZWEB, Adam Web and BMC.

Recommend viable solutions that enable the organization to achieve its goals

Assist in the maintenance and documentation of departmental and company-wide process definitions

Development of business requirement documents and reporting in SQL and Discern Analytics

Desktop support using BMC Remedy Management

HL7 interface monitoring and resolution with NAK, MSH, EVN, PID and FT1 working knowledge.

Understanding and familiarity of project management principles

Teach new applications to the customers

Facility:

DELL, Inc. – North Shore Medical Center

2007 – 2016

Position/Title:

Business Advisor

Primary Responsibilities:

Maintain all applications and updates; eCDM, HTML, Citrix, Cerner Super User, HBOC, and PBAR environments

Security officer and profile maintenance for all applications in HNA, PBAR, EZWEB, Adam Web and BMC.

Recommend viable solutions that enable the organization to achieve its goals

Assist in the maintenance and documentation of departmental and company-wide process definitions

Development of business requirement documents and reporting in SQL and Discern Analytics

Desktop support using BMC Remedy Management

HL7 interface monitoring and resolution with NAK, MSH, EVN, PID and FT1 working knowledge.

Understanding and familiarity of project management principles

Teach new applications to the customers

Facility:

PERIOT SYSTEMS – NorthShore Medical Center

2002 -- 2007

Position/Title:

IT Business Analyst

Primary Responsibilities:

Serve as an IT Liaison for Business Units

Analyze business needs/perform task/communicate feedback to management and user leads.

Troubleshoot reported issues, find solutions to and present recommendations to IT management.

Analyze and revise existing system logic as needed.

Facility:

TENET HEALTH CARE – North Shore Medical Center

2002 -- 1997

Position/Title:

IT Operations Manager

Primary Responsibilities:

Provides project leadership and high level technical support for all hospital based systems primarily HBOC. MARSII Radiology System and Pixis pharmacy

Devises or modifies procedures to solve complex problems and other system related issues.

Provides support, problem solving, profile/master file maintenance, evaluation, and assisted in implementation of all systems used by the hospital.

Worked closely with departments and trainers to implement and test systems, updates, and enhancements.

Provided direct support to all hospital personnel and assessed and made recommendations for process improvements’, effectiveness and efficiencies.

24X7 Staffing, Report processing, Payroll, patient statements.

Monitoring interfaces, updating systems and keeping backups of all systems.

Training of staff and responsible for all operational procedures. .

Responsible for all hardware replacement and repair.

Education

Institution:

Lake View High School

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