Faith A. Campana

Austin, Texas

407-***-****

adzu13@r.postjobfree.com

Professional Summary

● Hospitality and event management professional with 7 years of combined experience in San Francisco and New York

● Business Leader and Talent Acquisition Program Manager for 4 years at Amazon in various organizations

● Experience in design, production, budget management and coordination of luxury events ranging from weddings, trade shows, galas and multi-day conferences for Fortune 500 companies with renowned guests such as former President Barack Obama, Anna Wintour and Jeff Bezos Skill Set

● Managed multi-discipline teams in fast-paced, constantly evolving environments with proven track record to meet deadlines

● Proficient in Microsoft Word, Excel, PowerPoint, Sharepoint, Cvent, Salesforce, Asana, Webex and various CAD programs

● Project Management - Lean Process Certified (PM-LPC) & Google Project Management certificate Professional Experience

DEI Candidate Experience Program & Event Manager Amazon Sunnyvale, CA & Austin, TX

May 2021 - June 2023

● Managed org-wide Candidate Experience functions related to driving the delivery and execution of Diversity, Inclusion and Innovation programs and events in alignment with business partners through program design, branding and communication strategies

● Responsible for standardized monthly reporting on central operational excellence goals, owning Candidate Experience programs and partnering with PMs and central Amazon recruiting teams on shared initiatives

● Coordinated recruiting conference/event details and logistics, including branded assets, schedules, pre-briefs, debriefs, speakers, content, and staffing with budgets upward of $700K

● Conducted a thorough analysis of recruitment metrics, identifying areas for improvement and implemented changes that resulted in 26% reduction in candidate decision reach outs

● Led and trained recruiting teams on a global wide Candidate Experience program called Candid Chats that allowed candidates a safe space to ask questions relating to Amazon, work life, culture. Increased utilization by 47% and signed up over 200 active interviewers Student Internship and University Recruiting Program Manager Amazon Sunnyvale, CA

June 2019 - May 2021

● Successfully executed Amazon Devices & Services Student Internship and University Recruiting events, interview selection, hiring process for undergraduate and MBA candidates

● Supervised over 300 mentors and hiring managers that partnered with individual interns as the primary liaison during the entirety of their summer internship

● Planned and coordinated over 100+ DEI conferences, on campus recruiting events and interviews annually

Luxury Events & Wedding Manager Julia Morgan Ballroom/Merchant’s Exchange Productions San Francisco, CA

April 2018 - June 2019

● Identifies, qualifies and solicits new business to achieve personal and team revenue goals

● Establishes and fosters relationships with couples by offering bespoke menus and impeccable event design by partnering with sought after florists and designers

● Ensures that the event progress is seamless by collaborating with the culinary, operations and AV team to create an exquisite and unparalleled guest experience

● Hand-selected to plan and execute the company owner’s personal off-site and on-site events from intimate dinners to fundraising galas for Governor Gavin Newsom, Nancy Pelosi and Diane Feinstein Event Services Manager 1 Hotel Brooklyn Bridge

Brooklyn, NY

March 2017 - April 2018

● Serviced over 70 high-profile events and groups in a year totaling over $600K in F&B revenue and over

$900K in rooms revenue

● Hired one month after hotel opening, thus developed and implemented standard operating procedures, menus and department initiatives, leading to an increase in efficiency and sales

● Drove profit through upselling food, beverage, room rental and auxiliary services, such as audio-visual provisions, storage, labor fees, décor and other revenue-generating factors while managing meeting and event logistics to ensure labor saving measures

● Produced detailed group resumes, banquet event orders and diagrams, that are comprehensive, including menus, meeting set-ups, client profiles, reservation pick-up statistics and issue in a timely manner

● Upheld highest level of guest service to include immediate response time, professional representation of product and services, and resolution of budget and logistical obstacles Catering Sales & Event Manager St. Regis Hotel

San Francisco, CA

January 2015 - October 2016

● Confirm in writing to the client and all affected departments, group requirements via contract terms, addendums, rooming lists, group resumes, banquet event orders and diagrams

● Finalized timelines, navigated budgetary concerns, secured rentals and permits, developed tasting menus and managed event logistics with the client before day of event

● Run and analyze 30, 60 and 90-day forecasting reports for the Catering Sales and Accounting Department

● Main contact for VIP entertainment and major sports teams, ensuring a flawless five star stay from check in to check out

Banquet Manager Sir Francis Drake Hotel

San Francisco, CA

September 2014 - January 2015

● Partnered with the Sales & Catering Department, along with hotel management to execute meetings and events generating over $6 million annually.

● Improved performance evaluation scores within the department from 86.3% to 97.2% in 6 months

● Enforced policy for budget monitoring and eliminated missed meal break penalties and reduced overtime hours by 98%.

● Responsible for scheduling, mentoring, hiring, training and evaluating a department of over 60 employees

● Revitalized and streamlined guest focused policies with input from line staff resulting in documented positive guest-employee interactions.

Event Manager Julia Morgan Ballroom/Merchant’s Exchange Productions San Francisco, CA

March 2012 - September 2014 & October 2016 - February 2017

● Directed staff and vendors in impeccable execution of events leading to superior client satisfaction and follow-up business

● Primary contact for the client, vendors and staff

● Managed timeline by constantly communicating with the client, kitchen, line staff, AV and vendors Education

B.A. in Communication Studies Rutgers, The State University of New Jersey

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