Contact Info:

CRYSTINA M KNAPP *** Bassett Loop,

adzu0u@r.postjobfree.com Columbia SC, 29229

Experience/Work History:

Accounting Technician, Travel Accounts Payable, (GS-0525-06 positional work) 16JAN2022 – Current 94th Air Wing, Financial Management Dobbins ARB, GA

Supervisor: Aubree J Smalls, SSGT 478-***-****

Hours Worked/Week: 40 Salary: $46,022

Received, reviewed, and processed all types of travel and transportation accounting documents. (e.g., individuals, yellow ribbon, deployment, moving of household goods, etc.)

Determined necessary accounting transactions; enters data into a computerized system; reviews transactions for validity; corrects or directs correction of invalid or incorrect entries

Researched voucher submissions to ensure reimbursements are in accordance with regulations/policy/guidance

Determined the cause and took corrective action for all discrepancies and collaborating with FM or other support staff working within Defense Joint Military System and Web Defense Military Pay Office

Routinely properly examined, verified, computed, and processed vouchers for accuracy and completeness

Verified the proper voucher computation system for processing. Identified errors in conflict with the Joint Travel Regulations and documents the JTR reference on all denied reimbursement request, in compliance with the 94AW/FM Reserve Travel System and Defense Travel System travel voucher return policy required

With courtesy and professionalism, provided customers with information related to travel and travel related vouchers

Promptly responded to Numbered Air Force and Wing customers inquiries, telephone calls, and correspondences and researched documentation, as needed, to resolve customer needs mainly working in the Comptroller Service Portal

Normally, entered travel voucher information into the automated system and completed travel voucher review in an accurate and timely manner

Collaboration with team and supervisor I promptly and accurately processed travel voucher for payment gradually, reducing returns and provided improve service to travelers

5 Level Knowledge of Joint travel regulation, practices, policies, and procedures to understand and process various travel vouchers

Daily applied knowledge of prompt payment and how it affects travelers (e.g., government travel card, UOO, etc.)

Accomplishments:

Developed new relationships with multi-functional teams in financial management and other numbered air force, host and tenant group and squadron level customers. During this time collaboratively worked with team to resolve hundreds of outstanding customer inquiries on travel pay. Efforts resulted in outstanding transparency and accountability for the 94th wing to report resolution of backlog. This effort facilitated maintaining readiness and resolved negative drivers of retention.

Education:

5 Level Journeyman, Financial Management and Comptroller. Keesler AFB Technical Training MAY-JUNE 2022

Graduated from Abeka Academy (high school) in August of 2020.

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