Sale Floor Associate
Resume:
Yolanda Fernandez McFarland, CA *****
**********@*******.***
EXPERIENCE
Dollar General Store, McFarland, CA
Sale Associate-Pt-Lead Cashier
January 2022 - June 2022
● I warmly welcomed 20+ customers per shift into the store, o ered advice on products, and assisted with finding merchandise.
● I provided exceptional customer service to 10-20+ customers per shift.
● Regularly ensured all shelves and displays were adequately coordinated and stocked neatly for better inventory control and customer access.
● Diligently handled transactions including POS, credit, cash, and exchange/returns to ensure the accuracy of both cash flow and customer orders.
● I built rapport with customers and provided them high-quality service while anticipating their needs and wants to ensure customer satisfaction.
● Proactively kept abreast of the products and services to include the latest o erings and sales, allowing each customer to get the best value for their dollar. Bakersfield Heart Hospital, Bakersfield, CA
CV Rehab PCP-Monitor Tech/CNA
August 2013 - September 2020
● Provided individualized support and attention to each patient's needs and monitored vital signs and diabetic blood sugar checks of 20+ patients daily.
● Assist in rehabilitation plans tailored to each patient’s needs, abilities, and medical condition.
● Provided 25+ assisting and observing telemetry monitoring patients' motion and passive exercise therapy three times a week.
● Assisted with educating 100+ patients and families on their medical and rehabilitation needs.
Cross Country Medical Sta ng Network, Bakersfield, CA — Certified Nurse Assistant- Temp
October 2003 - August 2013
● Assisted 15+ residents each shift with daily living activities, ensuring they were on time for all meals and activities.
● Provide social and emotional support to improve residents’ morale.
● Helped residents with daily hygiene, including showering; oral and peri care; incontinence care; and minimizing rashes, sores, and soiling.
● Observed physical and emotional changes, and reported patient conditions to nurses.
● Transferred patients using Gait Belts, Hoyer Lifts, and EasyStands as needed, ensuring patient safety and comfort.
● Followed LPN or RN instructions for range-of-motion activities for patients.
● Assisting RN and Correctional O cers during the intake process of level IV prisoners to evaluate healthcare needs and placement of inmates due to medical, psych, safety, infectious disease, etc.
SKILLS
Attention to detail.
Verbal and written
communication.
Interpersonal and performing
patient intake.
Record-keeping and
documentation.
Knowledge of medical
terminology.
Proper hygiene
Venipuncture site selection
and warming.
Tourniquet application.
Blood-borne pathogens
exposure control.
Personal protective
equipment use.
Biohazard waste
management.
Basic knowledge of EKG/ECG
interpretation.
Ability to e ectively
communicate with sta and
patients.
Cash handling, basic math
skills.
Weighing, scanning, and
bagging items carefully.
EDUCATION
UEI College, Bakersfield, CA
Medical Billing/Coding
May 2021 - February 2022
No Certificate need Externship
Liberty Career College, Bakersfield,
CA — Phlebotomy Tech
February 2017 - April 2017
Phlebotomy Technician certificate
Shafter Convalescent, Shafter, CA
CNA
August 1995 - October 1995
Certified Nurse Assistant Certificate
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