SUMMARY
Demonstrated the ability to complete tasks accurately despite interruptions and competing
demands.
Creative professional with extensive project experience from concept to development. Talents include managing employees for a pharmacy as well as an auto parts store for multiple years.
[areas of expertise].
Capable Accountant successful at managing multiple projects and consistently meeting deadlines under pressure. Extensive knowledge of accounting software and processes. Accommodating secretary who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude.
SKILLS
Customer relations
Strong organizational skills
Expert in customer relations
Financial planner
Excellent managerial techniques
Superior research skills
Report writing
Effective time management
EXPERIENCE
accountant/secertary
houston, tx
American Glass dist./ Aug 2018 to Oct 2018
Gathered information and entered data into computer system. Evaluated accounting controls on a frequent basis in order to assess and devise potential improvements.
Investigated and resolved billing issues to generate revenues and minimize outstanding debts.
Reached out to customers to verify information and follow up on issues. Answered incoming phone calls and sorted, distributed and sent mail correspondence. Tagged, organized and stored physical files.
Received and screened high volume of internal and external communications, including email and mail.
Managed daily office operations and equipment maintenance. Parts Sales Manager
houston, tx
Autozone/ Aug 2013 to Aug 2017
Partnered with managers to implement operational enhancements for paperwork processing, inventory control and protocol.
Placed parts orders for the service department, customers and non-dealer mechanics. Managed employee schedules and daily assignments.
Improved sales and inventory management by effectively controlling daily parts program activities.
Received, examined and reshelved returned parts.
Found alternative vendors with better prices to save the company money. Manager
O
Desiree
Ortiz
adzty6@r.postjobfree.com
16610 Amy Ridge Rd
Houston, TX, 77053
houston, tx
Cvs/ Oct 2009 to Aug 2013
Ensured complete order accuracy by examining merchandise to verify price and quantity. Hired, trained, and mentored 4 store managers.
Established loyalty, executing flawless customer satisfaction to drive client retention. Processed shipments and maintained organized stock shelves. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone.
EDUCATION AND TRAINING
High School Diploma: high school graduate
Thurgood Marshall 2008
Missouri City, tx, usa
REFERENCES
Anne Menefee 713-***-**** Humberto Silva 832-***-**** Patricia Briagas
832-***-**** Stefany Ruiz 832-***-****