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Sales Operations Team

Location:
Roswell, GA
Posted:
September 20, 2023

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Resume:

ANGELA MCBRIDE

Atlanta, Georgia adzty1@r.postjobfree.com 410-***-**** linkedin.com/in/angelamcbride SALES AND OPERATIONS EXECUTIVE

Award-winning and goal-driven leader with a proven track record of delivering revenue gains by driving innovative solutions to improve business processes and win in global markets. Diverse sales leadership and multiple industry experience in Oil & Gas, Consumer Packaged Goods (CPG), Healthcare, Government, Distribution, Industrial, and Automotive. Customer centric leader that infectiously motivates the team. Enthusiastic about developing sales talent, delivering exceptional customer satisfaction, and mobilizing cross-functional teams to deliver results against business goals. Unmatched passion, “can-do… will to win” competitiveness. CORE COMPETENCIES

Technical Sales Territory Analysis Business Development Sales Leadership Development Cross Functional Leadership DE&I Change Management Sales Enablement Business Improvement Strategic Planning Sales Force Effectiveness Six Sigma PROFESSIONAL EXPERIENCE

GE Appliances, a Haier Company, Atlanta, Georgia Sept.2020 – Dec. 2022 Director Sales Development, Air & Water Solutions

• Chosen as a key leader in building the new Air & Water Pro Channel business; Nominated for GEA Accelerate Program & recognized as high potential talent.

• Successfully introduced the new Air & Water Business total offering & the new GE Appliances Water Heater Category in NA.

• Developed, published and launched the Air & Water Sales Playbook to mobilize the sales team to sell the total offering.

• Developed and implemented a major call to action program with Area Sales Managers to sell water heaters and build the salesforce pipeline with 200+ qualified opportunities. Secured the first Air & Water Order, valued at $65K.

• Engaged the buying group members (75 AD members, Commonwealth, IMARK) and 100+ new Retail & contract customers.

• Led and developed an 8 day “As One Sales Team Boot Camp” focused on Air & Water products, tools and processes.

• Diversity Leader: Developed & led 90-minutes monthly coaching and mentoring sessions on “How to Successfully Navigate Your Career” and “Communicating Your Value”; Developed & led a 2-year partnership with Tuskegee University to create a career readiness & leadership development program resulting in Fall 2023 co-ops for the first time in 10 years. GE Appliances, a Haier Company Louisville, Kentucky April 2019 - Sept. 2020 Commercial Director, Water Heating

Led the new commercial launch efforts with Sales, Marketing, Technology and other cross-functional teams to create & execute strategies that exceed customer and consumer expectations to win against competition and deliver revenue growth in Water Heating

• Engaged, mobilized & educated Retail (8) & Contract (8) sales regions on industry, competitive landscape, differentiated product offering and developed a winning customer value proposition. Gained commitment with 38 new customers; $2.4M sales.

• Secured National Retail account at higher margins. Initial order $2M; Estimated Annual Revenue $18M.

• Secured National Retail account including 315 locations and 15 Mall based stores. $350K initial Order; multi-million-dollar potential upside.

• Collaborated with pricing team to establish easy pricing tools to enable sales team to quickly respond during negotiations.

• Diversity Leader: Founding member of the GEA Group Mentoring. Developed content, mentored over 10 group sessions. ABB, Industrial Analytics & Measurement Products, Houston, TX Jan 2017 - Dec. 2017 Sales Operations Director, North America

Managed $180M profit and loss (P&L). Led and mobilized remote team of 60+ direct and indirect reports who provided internal and external customer support for technical, quote, order, payment related inquiries, analytics, and customer relationship management

(CRM) maintenance. Developed and executed new and existing processes / procedures to achieve operational efficiency and customer satisfaction. Recruited and onboarded new hires.

• Created and implemented an as-one sales operations strategy, bringing independent remote teams together under one platform and defining common metrics with focus on people, tools and processes.

• Removed non-value-added activities to improve sales ops onboarding, establish common metrics for as-one platform, maximize efficiencies and customer experience, including hit rate, channel efficiency, reduced manual order processes, manual stocking price approvals, and redirected small orders to channels.

• Co-developed and led quotation and order management global business strategy, analytics, and process improvement plan. Shared process improvement plan and 8-10 quick-win projects with global sales ops peers.

• Executed 2018 NA sales operations business planning, devising collaborative as one action plan. ANGELA MCBRIDE adzty1@r.postjobfree.com Page 2 McBride Agency LLC, Houston, TX 2014 - 2018

Owner, Consultant

Provided one-on-one assistance to clients seeking job placement, coaching, and executive leadership development. Instrumental in job placements with Starbucks, Microsoft, Bayer, Grainger, PepsiCo, 3M and General Electric. Shell Oil Company, Houston, TX 2013 – 2014

Commercial Fleet, Sales 1st Business Improvement Manager, North America, 2014 Continued executing global sales leadership behavior initiative, Sales 1st / Sales Excellence, assumed additional responsibilities directing initiative across US and Canada for Commercial Fleet. Developed leadership capability. Standardized sales processes, best practices and collaborated with leadership to embed behaviors across organization.

• Developed focused agenda, expectations, metrics and led implementation; established and cultivated relationships with leaders, shared best practices and key learnings.

• Aligned with global reward and recognition program, completed and implemented data analytics, and assisted Master Black Belt in educating commercial fleet team on Six Sigma to assist in selling efforts. US Fuel Sales and Marketing, Sales 1st Americas Channel Strategy Manager, 2013 – 2014 Led team in goal of becoming best sales organization globally. Promoted leadership capability. Systemized processes and best practices to reflect the company’s global vision and support sales team to deliver against business objectives.

• Launched sales-force effectiveness improvements in US fuels sales and marketing business to become best globally. PepsiCo. Frito-Lay North America, Various Locations 2009 – 2013 Zone Sales Leader, Harrisburg, PA, 2011 – 2013

Managed remote sales team across Maryland, Virginia, West Virginia, and Pennsylvania. Achieved annual sales volume of $76M. Oversaw daily sales operations, logistics, inventory, scheduling, training, and performance management. Led and motivated 12 sales district leaders, one zone business manager, 2 zone assistants, and 176 front-line sales employees.

• 2012 results: sales 3rd out of 10 zones, people metrics 1st out of 10, and market share increase of over one point.

• 2011 results: sales 4th out of 8 zones, people metrics 1st out of 8, market share increase of point

• Recognized for leading team to grow share, sales, and profit in Frito Lay’s most competitive market. Identified as one of upcoming business leaders as part of Frito Lays Pinnacle Leaders Program. Zone Sales Leader Designate, Washington, DC and Lorton, VA, 2009 – 2011 Completed zones sales leader designate training. Swiftly promoted to zone sales leader, Harrisburg, PA. ADDITIONAL RELEVANT EXPERIENCE, GENERAL ELECTRIC COMPANY Manager- Sales Operations, Pricing & Commercial Leadership Programs, Sensing & Inspection, Jessup, MD Manager-Americas Sales Force Effectiveness & Commercial Leadership Programs, Sensing & Inspection, Jessup, MD Northeast Regional Manager, Sensing & Inspection, Jessup, MD Regional E-Productivity Leader Six Sigma Quality Black Belt, Industrial Systems, Jessup, MD Distribution and Government Sales Engineer, Industrial Systems, Hanover, MD Automotive OEM Sales Engineer, Industrial Systems, Southfield, MI Technical Leadership Program Graduate, Industrial Systems, Various Locations EDUCATION

Bachelor of Science (BS), Electrical Engineering, Tuskegee University, Tuskegee, AL PROFESSIONAL DEVELOPMENT

Six Sigma Black Belt & Six Sigma Green Belt Certified, General Electric Change Acceleration Process (CAP) Value Selling Intensive Sales Solution Selling Selling to Distributors Negotiating for Success Pinnacle Leadership Corporate Athlete Leader of Mangers 7 Habits for Highly Effective Sales People LEADERSHIP/HONORS AND ACHIEVEMENTS

GEA Accelerate Program PepsiCo Pinnacle Leadership Market Share Growth AAF Diversity Leader AAF Future Leader Recognition Icon Award for Growth and Leadership Sales Leader Recognition, Chairman Roundtable Sales Leadership Award: Clear Thinker Sales Winners Circle, Top 5% (twice) Sales Peak Performer, Top 5% (twice) Customer Circle of Distinction Award – Rexel Branch Electric Delta Sigma Theta Sorority, Inc. Founder and Board President, The Time is Now 501c3 Non-Profit



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