John Musallam
adztxf@r.postjobfree.com •
www.linkedin.com/in/john-musallam/ •
Apollo Beach, FL • 813-***-****
Summary
Profile
A results-oriented, resilient, and transformational leader, with extensive experience delivering complex projects, operational efficiency, and market share expansion to real estate, pharmacy, retail, telecommunications, and distribution organizations. Expertise includes strategic planning, business development, marketing campaigns, project management, continuous improvement, procurement, logistics, fiscal control, risk identification and mitigation, presentations, and regulatory compliance. Leverage strong communication, active listening, and interpersonal skills, to build robust relationships with internal teams, stakeholders, and clients alike. Balance safety-first mindset with data analysis, to streamline operations, minimize expenditure while improving customer experiences. Train and mentor colleagues, within positive working environments, to retain talent and build high performance teams, that drive profitable organizational growth.
Areas of Expertise
•Transformational Leadership
•Sales, Operations & Marketing Strategy
•P&L, Budgeting & Fiscal Control
•Project Management & Roadmapping
•Business Development
•Customer Acquisition & Retention
•Operational Efficiency
•Strategic Partnerships
•Cultures of Excellence
•Stakeholder & Client Relationships
•Public Relations (PR)
•Contract Negotiations
•Procurement
•Inventory Optimization
•Goals, Objectives & KPIs
•Vendor Management & SLAs
•Logistics
•Team Building
•Training & Mentoring
•Regulatory Compliance & HSE Policies
•Best Practices
Key Accomplishments
●Boosted client’s cap rate from 7% to 12% cap rate in 12 months.
●Hike productivity by 40% within 6 months, following introduction of home delivery at St. Luke’s Pharmacy Corporation.
●Entrepreneur Hot 100 – Contribution to MNM Distribution Corp. Entrepreneur Magazine, 2004 and 2005.
Career Experience
Licensed Realtor, John Musallam, LLC/ KW Tampa Central / Dalton Wade, Tampa, FL Jan 2019 – Present
Craft marketing strategies and tactics for residential and commercial properties, then translate into captivating content that drives buyer engagement and sales. Undertake market analyses to determine pricing and optimize positioning strategies. Grow pool of clients with referrals and proactive outreach and build robust and trusted relationships. Deliver expert evaluation of homes and workspaces plus offer real estate and commercial consultancy services. Effortlessly navigate diverse range of projects and overcome roadblocks by employing, commercial acumen, problem-solving, and prioritization.
●Built database of 1150 clients and prospective buyers.
●Closed sales of $850,000 in the first 30 days in field with KW Tampa Central.
●Increased consultancy client’s 7% cap rate to 12% over 1 year period.
Owner & Operations Director, St. Luke Pharmacy Corporation, Clearwater, FL Oct 2010 – Dec 2018
Established pharmacy from scratch. Devised and executed commercial, sales, and marketing strategies plus business plans. Set goals and maintained competitive advantage by completing market studies. Oversaw daily operations encompassing P&L, sales, and marketing activities. Implemented standard operating procedures to optimize operational efficiency. Hired, onboarded, trained, and mentored team, to maximize skillset, expedite productivity, and deliver exceptional customer service. Maintained accurate inventory and led procurement, minimizing expenditure and maximizing availability of medicines and products. Supervised logistics and negotiated contracts with leading insurance companies. Fostered strong relationships with healthcare providers, physicians, and local community. Planned and led execution of successful marketing and sales campaigns, overseeing 3-strong Sales and Marketing team.
●Realized profit within 3rd months of establishment.
●Increased productivity by 40% in 6 months with introduction of home delivery.
●Attained 5 star client service rating.
Owner & Operations Director, Diagnostic Air Corporation, Tampa, FL 2008 – 2010
Vice President, MNM Distribution Corporation / Fanci Candy Company, Houston / Greenville, TX 2004 – 2008
Business Sales Manager, Verizon Wireless, New Orleans, LA 2002 – 2003
Owner & General Manager, Moose Food & Beverage, Inc., St. Petersburg, FL 2000 – 2002
Business Account Executive, ALLTEL Wireless (formerly GTW Wireless), Clearwater, FL 1996 – 2001
Licenses & Certifications
Google Project Management Certification, Google Coursera, Ongoing
Foundations of Project Management Certification, Google Coursera, 2023
Real-Estate Safety Course Certification, Greater Tampa Realtor, 2021
Florida Real-Estate License, State of Florida Department of Business and Professional Regulation, 2019
Code of Ethics Certification, Greater Tampa Realtors, 2019
Real-Estate Licensing Course, Tampa School of Real Estate, 2018
Training
Customer Relationship Management (CRM), Sales, Marketing Negotiation & Contracts, Keller Williams, 2018
Pharmacy USP 800 Compounding, McKesson Pharmaceutical, 2017
Fraud, Waste, and Abuse, Good Neighbor Pharmacy, 2015
Management, Sales, and Distribution, The Hershey Company, 2008
Management, Negotiation, Contracting & Civil Treatment, Verizon Wireless, 2002
Awards
Featured – Entrepreneur Hot 100: Contribution to MNM Distribution Corp. Entrepreneur Magazine, 2004 and 2005
Member – Top Regional Team, Verizon Wireless, 2003
Recipient– Circle of Excellence Award, ALLTEL Wireless, 2000
Recipient – Winner’s Circle Award, ALLTEL Wireless, 1999
4th Place – Florida Region, ALLTEL Wireless, 1998
Recipient – Winner’s Circle Award, ALLTEL Wireless, 1997
Languages
English: Fluent Arabic: Fluent