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Customer Service Loan Officer

Location:
Houston, TX
Posted:
September 20, 2023

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Resume:

Angie Brigle

Loan Officer

adztvg@r.postjobfree.com

713-***-****

SUMMARY

Driven Loan Officer with over 20+ years of experience and an established track record of maximizing customer service opportunities and consistently exceeding performance goals. Demonstrated ability to handle highly confidential personal and financial information in a sensitive manner. Accomplished in identifying and capturing opportunities to accelerate expansion and improve profit contributions. Consistently averaging loan agreements and closings of more than 900k+. Adept at working in fast paced environments, employing strong organizational skills with attention to detail. Bilingual in English and Spanish.

PROFESSIONAL EXPERIENCE

Loan Officer

PFN Financial Services July 2020- Present

• Approve loans for various client base within specified limits and refer loan applications outside those limits to management for approval

• Meet with applicants to obtain information for loan applications and to answer questions about the process

• Analyze applicants’ financial status, credit, and property evaluations to determine the feasibility of granting loans

• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services

• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information review and update credit and loan files

• Review loan agreements to ensure that they are complete and accurate according to policy

• Work with clients to identify their financial goals and to find ways of reaching those goals

• Confer with underwriters to aid in resolving mortgage application problems Loan Officer

American Nationwide Mortgage March 2018 -July 2020

• Find potential clients, individuals, or businesses who are in need of loans and cultivate their business

• Meet with loan candidates to explain options and answer questions

• Act as a salesperson, persuading clients to obtain loans from their institutions rather than anywhere else

• Help clients through the process of applying for loans

• Analyze and verify loan applications to determine clients' creditworthiness

• Ensure that loans meet federal and state standards and requirements Loan Officer

American Mortgage and Equity Consultants December 2017 -March 2018

• Marketing and contacting former clients from current data base for future refinances.

• Targeted new borrowers through some social media and doing lunch and learns with realtors

• Developed more business contacts promoting new products and services offered with new company.

Loan Officer

First California Mortgage June 2015 -December 2017

• Oversaw entire mortgage process including application, origination, underwriting and closing

• Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans

• Submitted application to credit analysts for verification and recommendations

• Developed business through strong referral base by providing tenacious client follow-up and exceptional service

• Worked with management to design plans to achieve sales goals, loan quotas and conference referrals

• Maintained compliance with federal lending regulations and bank underwriting policies

• Built and maintained relationships with realtors

• Worked on existing borrowers with refinances and cash outs to keep pipelines current and up to date

• Helped with new hires in branch with new mortgage systems and products Loan Officer

International City Mortgage March 2015 -June 2015

• Originated loans

• Maintained relationships with realtors and builders

• Set up meetings with local home sellers, real estate professionals, lawyers and contractors to find prospective and referral loans

• Hold small conferences and meetings to explain the variety of financial products and services available.

• Self-maintained business and keep customer service up to date Loan Officer

Amcap Mortgage May 2013 -March 2015

• Originated all residential loans, provide new loan products to realtors

• Marketed to new realtors and builders, building more relationships

• Assisted new borrowers with structuring loans with products available

• Kept pipeline flowing and constantly focusing on building stronger relationships with borrowers Loan Officer

New Penn Financial January 2013 -May 2013

• Originated loans and marketed new branch in Houston area.

• Assisted new hires and helped with training

• Kept consistent relationships with client data base Loan Officer

Premier Funding September 2012 -January 2013

• Originated mortgage loans

• Made sales calls inside and outside with new realtors and builders

• Marketed new products and stay consistent with new deals with a healthy pipeline Loan Officer

Wallis State Bank January 2010 -September 2012

• Assisted existing bank customers with mortgage loans

• Helped market mortgage department to other branches

• Originated all residential loans

• Maintained customer service throughout the seven branches of the bank Loan Officer

Boehck Mortgage January 2010 -January 2012

• Originated mortgages for home purchases, refinances, and new home construction

• Built strong relationships with local realtors, contractors, financial advisors, and other self- maintained lead sources, while also obtaining own phone networking system

• Focused on balancing workload and servicing customers and contacts

• Met with potential clients, review documents required for loans to determine best programs

• Analyzed financial and personal documents, assemble all required documentation for transmitting packages to lenders for preliminary approvals or denial in accordance to lender guidelines

• Prepared and process entire loan package from beginning to closing

• Maintained a strong client base, provide customer service support the results of referrals and repeat business

Loan Officer

APB Mortgage May 2002 -October 2004

• Surpassed other loan officers and was awarded Top Monthly Producer for 12 months

• Assisted with the new hired and trainees, helped sales team maintain a positive, competitive sales attitude

• Originated loans from phone calls sent by company's own networking services as well as self maintained sources

• Processed and prepared all loan packages accepted by underwriters for

• submission

• Attended all closings, and consulted all clients of details and changes on loan transactions



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