Information Technology Data Management
Resume:
Marco Gonzalez
Director of Operations
Contact
Apt. 1712
Tampa, FL 33618
*********@*****.***
Objective
With over 20 years’ experience in Information Technology and Operations Management, I look to bridge business, technology and user experience to support product innovation, design, and performance.
Education
University of South Florida
Tampa, FL
BS in Management of
Information Systems
Key Skills
People Management
Project Management
Budget Planning
Communication
Problem-solving
Experience
SEPTEMBER 2016 – PRESENT
Vice President of Operations myMatrixx by Evernorth
• Personally, coordinated the migration of approximately 400 clients and close to 1M patients between platforms while maintaining greater than 98% retention rate.
• Responsible for bridging business, technology and user experience to support product innovation, design and performance.
• Management of PBM operations including claims
processing, eligibility, claim and PA history, formulary, and import/export quality assurance.
OCTOBER 2015 – SEPTEMBER 2016
Business Systems Analyst myMatrixx by Evernorth
• Analyze and recommend improvements for user
experience within myMatrixx’s portfolio of applications.
• Translate business problems and process into
demonstrable, visual process flows.
• Work with business to prioritize requirements through Product Backlogs to ensure that business objectives are met considering delivery metrics (cost, quality and timeline).
FEBRUARY 2011 – OCTOBER 2015
Supervisor, Master Data Management Healthesystems
• Perform supervisory responsibilities by managing and allocating employee resources in accordance with
company policies, applicable laws, and company
initiatives/goals.
• Serve as a liaison between the stakeholders and the Information Technology department, focusing on data management initiatives from inception through to
completion.
• Oversee the development, implementation and on-
going enhancements of an Enterprise Data
Architecture and associated applications in
collaboration with the stakeholders and technical
development teams.
JUNE 2000 – FEBRUARY 2011
Senior Financial Systems Developer Wellpoint Systems, Inc.
• - Responsible for managing the development and
venture management modules associated with the
IDEAS Financial System (AP, ART, JIB, PT, ADVAFE)
• - Managed various projects involving the installation and configuration of Microsoft SQL Server (6.5, 7.0, 2000, 2005 and 2008) at numerous client sites.
• - Designed and oversaw the implementation of
Microsoft SQL Server disaster recovery plans for
international and domestic clients.
References
Available upon request.
Contact this candidate