Shiran Fernando

+94-761-***-***

adztsg@r.postjobfree.com • Linkedin.com/in/shiran-fernando

Gampaha, Western Province, Sri Lanka

PROFILE

• Experienced caregiver with over 4 years of experience caring for elders and their families.

• Successfully completed a certificate program in caregiving (NVQ Level 03).

• Adept at providing optimal care for adults as old as 90 years old.

• Experienced in providing assistance with activities of daily living (ADLs).

• Has CPR and basic first aid certification (FOFATO).

• Possess and be qualified to drive overseas with an international driver’s license.

• Completed a certificate program as a pharmacist assistant. WORK EXPERIENCE

Senior Caregiver Jan 2019 – Present

Leela Hapuarachchi Elders Home • Gampaha, Western Province, Sri Lanka

• Providing care in an elderly home that houses 30 elders aged between 72 - 94 years as a caregiver and assisting them with activities of daily living (ADL).

• Assisting clients with ambulation and mobility around the elder’s home or outside to attend doctor’s appointments, walks, etc. in a timely manner.

• Assisting clients with personal care and hygiene, which includes but is not limited to providing assistance with eating, bathing, dressing, grooming, mobility, toileting, and continence.

• Helping clients with physical therapy exercises.

• Planning and preparing healthy meals for the clients, considering their preferences, and medical and physical conditions.

• Assisting and reminding the clients to take their prescribed medications as per medical advice in a timely and accurate manner.

• Performing client shopping and accompanying them when they shop.

• Performing light housekeeping duties like bedmaking, laundering, dusting, and mopping.

• Providing daily companionship in a kind and compassionate manner.

• Acting responsibly in cases of emergencies and reporting any unusual incidents.

• Assisting and encouraging elders to involve themselves in activities that promote their physical, mental, and social wellbeing.

• Maintain prompt communication with medical staff and guardians to ensure that they are aware of each elder’s health and welfare issues that may arise.

• Maintaining and updating proper documentation work like temperature charts, observation charts, turning charts, drug charts, etc. as per each client’s requirements. Tour Operations Manager and Social Media Marketer Jan 2005 – Dec 2018 Driver in Sri Lanka Tours • Gampaha, Western Province, Sri Lanka

• Communicate with prospective guests daily, mediate to sort out any issues in bookings during their holiday, and assist tourists to compose and plan the most efficient itinerary to save time and cost.

• Improved the service standards by recruiting qualified NTDA (National Tourist Development Authority) chauffeurs into service and pursuing the remainder to procure relevant qualifications.

• Organized meetings with chauffeurs to discuss the areas to be improved as per guest feedback received.

• Created new content to be published on the website and social media to attract more clients.

• Introduced seasonal tour packages at reasonable rates, increasing sales by 40% during the peak season.

PROFESSIONAL QUALIFICATIONS

First Aid at Work Jan 2023

First Aid Services and Training • Nugegoda, Western Province, Sri Lanka. CPR – AED Skills & Knowledge Jan 2023

First Aid Services and Training • Nugegoda, Western Province, Sri Lanka. National Certificate Care Giver (NVQ Level 03) Mar 2023 Tertiary and Vocational Education Commission • Colombo, Western Province, Sri Lanka. Certificate in Pharmacy Practice Feb 2023

Ceylon Pharma College • Pelmadulla, Sabaragamuwa Province, Sri Lanka. Authorized Tourist Chauffeur Mar 2016

Sri Lanka Tourism Development Authority • Colombo 03, Western Province, Sri Lanka. Bachelor of Technology (Engineering) Jan 2014

The Open University of Sri Lanka • Nugegoda, Western Province, Sri Lanka. Certificate in Computer Hardware Technology Apr 2007 Vocational Training Authority of Sri Lanka • Colombo 05, Western Province, Sri Lanka. SKILLS

• Ability to cater to and aid the clients in different scenarios by performing caregiving activities, drug administration, and first aid in case of an emergency.

• Efficient, polite, and prompt communication skills at all levels with clear information to mitigate issues and challenges.

• Planning and execution to consistently meet deadlines and targets as required.

• Collaborating with co-workers, associating with service providers, and communicating with clients at all times.

• Multi-tasking to achieve simultaneous goals in time-constraint situations.

• Implemented a Microsoft Office-based system to maintain the records of all the clients, which in turn reduced the monthly cost spent on stationary by 60%, improved the security and confidentiality of each client’s records, reduced the space required to store all the hard copies, and also enabled swift retrieval of data in an efficient manner.

* Sponsorship will be required

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