Customer Service Social Media

Bree Bailey

** ********* ** ********, ** *****

Phone: 912-***-**** Email: ****-*******@*******.*** EDUCATION

Bachelor of Science in Psychology December 2019

Valdosta State University Valdosta, GA

GPA: 4.0

RELEVANT EXPERIENCE

Supervisor Sales Agent for Special Programs

Request Your Tablet- 58 Company July 2023 - Present Savannah, Ga

Perform sales and maintain sales performance

Recruiting and training staff

Signing up eligible patients for special programs

Tracking sales leads

proving customer service

Health Care Customer Service Representative

58 Company August 2022- Present

Savannah, GA

Serves customers by providing product and service information and resolving product and service problems

Trained new on boarding agents with training courses

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Market new products and check patient eligibility Registered Behavioral Technician August 2020 – May 2021 Hopebridge Savannah, GA

Provide one-on-one applied behavioral therapy to clients; collect, interpret and report analysis of data to Board Certified Behavioral Analysis (BCBA).

Carry out clinical assessments on clients and administrative duties while maintaining strict confidentiality.

Implement behavioral reduction treatments and skills acquisition to clients. Kindergarten Educator Assistant August 2021 – May 2022 Calvary Day School Savannah, GA

Responsible for the health, welfare, and instructing 17 grade school children in private school environment.

Help plan and implement school lesson plans in the classroom

Provide one on one help to students who need extra learning support

Individual student testing on reading and math assessments

Record data of testing

Carry out administrative tasks

Retail Sales Manager July 2018-December 2019

Fabrik Valdosta Valdosta, GA

Manage employee activities and motivate to achieve sales goals

Assist customers with stylish tips

Provide inventory reports

Maintain cash and card transactions

Retail Sales and Social Media Coordinator May 2021 – August 2021 East and Up Vintage Savannah, GA

Assist customers while building relationships and providing a positive shopping environment

Designing outfits and accessories for social media

Dressing models and taking photographs

Performing lives and posting on social media platforms of new arrivals

Meeting sales quotas

Filing Clerk August 2015-May 2016

In Home Respiratory Care Inc. Douglas, GA

Performed organizational skills such as filing and sorting of papers

Secretarial duties such as answering calls and taking messages

Assisted office coordinators by running errands and completing small tasks EXTRACURRICULAR ACTIVITIES

Active Member August 2017-Alumnae

Alpha Delta Pi Sorority (ADPi) Valdosta, GA

Completes regular community service hours

Participates in philanthropy events for the Ronald McDonald House Charities

Campus involvement

Member of Psychology Club August 2017-December 2019 Valdosta State University Valdosta, GA

Participate in fundraisers

Collaborated with school officials about school improvements and new events SUMMARY OF QUALIFICATIONS

Experienced at sales performance, excellent customer service and leadership skills. Experienced as a manager of employees. Supervised, observed, and monitored individual employees. Experienced training employees. Expert at encouraging client group activities.Experienced in social and direct care services to groups of special needs individuals in a school setting. Bachelor degree in Psychology. Graduated Summa Cum Laude. Self-motivated and works with tremendous determination to help individuals. Dedicated student and employee who is organized and committed to success, building relationships, eager to learn, and willing to help others. Skilled in computer applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook).

Organizational Skills Computer Applications

Filing and Sorting Planning

Community Service SPSS Data Analysis

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