PROVAKAR BISWAS

OBJECTIVE

Seeking a fulfilling position as System Engineer and support of all IT Needs that offers growth opportunities and allows me to utilize my leadership skills and 22 years’ experience.

PROFESSIONAL SUMMARY

Experienced IT/Desktop/CCTV Support Engineer. Skills include Computer Networking, CCTV administrator,

Communication Administration, Analytical thinking and creative problem solving. Able to apply customer Service concepts to IT to improve user experience for clients, employees and administration.

EXPERIENCE

IT&CCTV Administrator, Union Iron and Steel Company, Abu Dhabi, UAE from 04/2015-Till Date

• Managing Cisco switches

• Managing Palo Alto Firewall

• Configure and manage network printers.

• Configure NVR and manage CCTV system.

• Active directory administrations

• Manage Bio-metric attendance and access door system.

• End user Desktop support

• IP telephony administration

• Manage and install end-point security solutions.

• Install, set up, maintain network, Cabling.

• Upgrade servers and network devices

Manager Customer Support, Classic Computer Services, Maharashtra, India from 07/2014-02/2015

• Managing a team of 15 Hardware & Networking Engineers

• Co-ordination with IT Head & solving critical problems.

• Constantly monitoring the performance of Hardware Engineers & time to time training them accordingly.

• Planning and Designing of Network Systems for upcoming companies.

IT / Network Administrator, Embio Limited, Maharashtra, India. From 02/2000-07/2014

Create IT budgets that are in line with business objectives.

System / Network Administration Role.

End user Desktop support

Setup of Replication, Devising Backup Strategies.

Wrote batch scripts for regular backups of user files across network

Scheduled automatic Backup and Day to Day Backup from all Departmental PC.

IT/DESKTOP/CCTV

PROFESSIONAL

CONTACT

Address

Union Iron & Steel LLC, ICAD-1

Mussafah, P. O. Box-8529

Abu Dhabi, UAE.

Phone : +971*********

+971*********

Email: adztq8@r.postjobfree.com

adztq8@r.postjobfree.com

Linkedin:

adztq8@r.postjobfree.com

Skills

Managing Team Leader.

IT Infrastructure Administrator.

Backup Symantec Exec 15.

Palo Alto firewall.

Antivirus Server Administration.

Avaya IPO 500 V2 Installation and

configuration.

Video Conference (1:2 Point).

CCTV Total Security Systems.

Morpho and Matrix Door Access

Control Installation & Configure.

Good Communication Skills.

IT Budgets with Business

Strategies.

EDUCATION

Diploma in E & Tele-comm.

Engineering from GTTI, Kolkata,

India 09/1997.

Bachelor’s degree in arts from

University of Calcutta, India

05/1995

Diploma in IT from NIIT,

Mumbai, India 05/1999

Video Conference (1:2 Point)

Managing Palo Alto Firewall (FortiGate Firewall).

Network troubleshooting, help desk and day to day maintenance of Networks, user training and documentation.

Work with suppliers to get the gear and software you need.

Configure and manage CCTV system Maintenance & Backup Data, etc.

Fact (Accounts Package) Installation & Maintenance.

All QC Lab Instrument (HPLC, GC, UV, Polarimeter, Potentiometer, Humidity Chamber, Miler, etc.)

Maintenance, Installation & Backup.

Jr.Tele-comm. Engineer, Sanchar Udyog Limited, Maharashtra, India from 03/1998-02/2000

Installation and upkeep of a hot line, ISDN, and telephone.

Installation, setup, and management of data lines and lease lines

Liaise with customers and purchase the required

hardware and software

Production Supervisor, MFR Electronics Component Pvt. Ltd., Mumbai, Maharashtra, India from 05/1996-03/1998

Maintaining temperature and cooling systems in manufacturing, and supervising color coding for numbering

Maintain temperature and cooling systems & supervise the manufacturing of Capacitors, Integrated Circuits, Diodes, and materials.

Supervision of product packing and dispatch

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