Barbara Goelz
317-***-**** adztig@r.postjobfree.com Indianapolis, Indiana 46239
SUMMARY
Well-rounded OFFICE MANAGER possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual, professional, and committed to satisfying customer needs and meeting office demands. I am a highly-motivated employee with a desire to take on new challenges, a strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and am a quick learner. Organized and motivated employee eager to apply time management and organizational skills in various environments. This position would enable me to utilize a combination of experiences and competencies garnered from over 19 years as an Office Manager as well as improve and expand my skill set.
SKILLS
Operations Management
Office Management
Customer Service
Administrative Support
Event Coordination
Scheduling and Calendar Management
Team Supervision
Accounts Payable and Receivable
Organizational Skills
Conflict Management
EXPERIENCE
Office Manager, Myers and Stauffer LC, January 2006 - August 2023
Indianapolis, Indiana
Responsible for the daily operation of an office of 180+ staff members.
Organize and oversee internal training days, meetings, or other events.
Managed, scheduled, and coordinated office functions and activities for employees.
Manage corporate events ranging from office holiday parties of 225+ people to baseball games of 300+ people.
Responsible for office large production equipment leases
Manage CPE credits and classes for office CPA’s.
Responsible for the expansion and build out of office space. Managed office relocations twice. Responsible for a complete office relocation and build out, consisting of the partial second floor and entire third floor of a building. This was over a 2-million-dollar project.
Managed and invoiced office repairs, vendors, supplies, A/V, security, etc.
Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
Interpreted and communicated work procedures and company policies to staff.
Used judgment and initiative in handling confidential matters and requests.
Coordinated meetings, conferences, travel arrangements and department activities.
Managed, scheduled and coordinated office functions and activities for employees.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Developed and implemented office policies and procedures.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Administrative Assistant, Myers and Stauffer LC, March 2005 - December 2005
Indianapolis, Indiana
Scheduled appointments, meetings and events for management staff.
Processed invoices for payment using accounting software applications.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Reporting M/WBE payments to the state of Indiana
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Support Staff Member, Myers and Stauffer LC, April 2004 - March 2005
Indianapolis, Indiana
Supported office CPA’s and Accountants
Assisted management team with special projects as required.
Provided administrative support to other departments within the organization when needed.
Inputted data into databases with accuracy and efficiency.
Mailroom Specialist, Myers and Stauffer LC, October 2003 - April 2004
Processed all incoming and outgoing mail plus shipments.
Ensured compliance with federal postal regulations when handling sensitive documents.
EDUCATION AND TRAINING
Some College (No Degree)
Nursing, IUPUI, Indianapolis, IN
CERTIFICATIONS
Communicating as a Manager, Managing Remote and Hybrid Teams - November 2021
4 Microsoft Certification Classes - January 2021