Managing The Operations For A Cafe In Shell Cyberjaya

Work History

Contact

Skills

Kiranjt Singh

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Operations Supervisor

KBR Cafe, Cyberjaya

Enforced regulatory and company policy

compliance to improve workplace and

employee safety and readiness.

Encouraged and promoted ideas aligned to

business needs and benefits.

Enhanced operational performance and

reduced labor expenses by developing and

optimizing standard practices.

Motivated and trained employees to maximize

team productivity.

Tracked company equipment, tools and

technology to manage inventory.

Collected customer feedback and made

business adjustments to improve retention and

satisfaction.

Analyzed department metrics and performance

and reported findings to management.

Documented transactions, orders and

expenditures to gather sales data and forecast

financial needs.

2023-03 -

Current

Maintenance Technician

KBR Cafe, Cyberjaya

Collaborated with vendors to locate

replacement components and resolve advanced

problems.

Monitored system performance to identify

2023-03 -

Current

Address

Cyberjaya, Malaysia 70200

Phone

010*******

E-mail

adzthv@r.postjobfree.com

Documentation and

control

Strategic planning

Bookkeeping

Policy and procedure

modification

Workflow planning

Staff Management

Planning and Coordination

Decision-Making

Education

potential issues.

Completed daily, weekly, and monthly checklists

on building equipment to maintain records of

scheduled maintenance procedures.

Troubleshot equipment breakdowns and

performed preventive maintenance.

Completed partial or full dismantling of

equipment to quickly repair or replace defective

components and restore functionality.

Quickly responded to internal service calls

regarding malfunctioning equipment and

completed repairs.

Followed work orders and specifications for

machine and equipment replacement, repair, or

maintenance.

Used problem-solving skills to alleviate issues

efficiently with minimal supervision.

E-Commerce Coordinator

DHL, Puchong

Drove social media impressions, followers and

interactions.

Worked directly with account managers on new

orders.

Helped streamline workflows from e-store, to

vendor, to end client and to buyer.

Coordinated and drove e-commerce and social

media platforms.

Interacted with and sold to e-commerce

customers and delivered prompt and courteous

service.

Maintained working knowledge of company

products, services and promotions.

Developed relationships with suppliers to

facilitate timely delivery of products.

Responded to customer issues and resolved

complaints by leveraging expert knowledge.

2020-04 -

2022-04

High School Diploma

High School - Sekolah Menegah Kebangsaan Tunku

Ampuan Durah

2007-01 -

2012-11

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