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Customer Service Front Desk

Location:
Los Angeles, CA
Posted:
September 19, 2023

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Resume:

Anisa Baker

Lancaster, CA *****

adzth8@r.postjobfree.com

+1-858-***-****

Community Advocate, Wellness Life Coach, for the YOUTH and SENIORS. A woman of color, helping our communities heal, day by day.

Authorized to work in the US for any employer

Work Experience

Chiropractic Assistant/Receptionist

Hifai Chiropractic - San Diego, CA

March 2023 to June 2023

Answered phone calls, scheduled appointments, signed patients up with financial bills; assisted patient care, with the therapy beds (10's unit stem-muscle stimulation, water bed (promotes blood circulation), and a infrared bed, that helped heal inflammation and streching of the spine. Shelter Worker

Klap6 - San Diego, CA

January 2023 to March 2023

Helped immigrants from the border/ICE get motel housing, basic emergency supply needs/pantry needs, nutrition, assisted with screening for covid (daily). Sales Consultant/receptionist

Torrey HOLISTICS - La Jolla, CA

January 2021 to December 2022

Assisted customers and give recommendations, on their medical needs/dosages, to help heal their bodies.

Key Holder/Store Manager

Thrive CBD - Pacific Beach, CA

February 2022 to April 2022

key holder and assistant store manager . opening and closing the store. Receptionist, sales associate. Cashier/meat Dept

Amazon Fresh - Long Beach, CA

January 2021 to April 2021

cashier, in the meat department; prep work.

Caregiver

AACRES, LLC - Long Beach, CA

October 2020 to January 2021

overnight caregiver, in the behavioral mental health field. Cashier/ Sales Consultant

Delta 9 THC - Wilmington, CA

July 2020 to November 2020

cashier; assisted customers, by recommending medical needs, dosages, etc on medicines, to help them heal their bodies/pain.

Supported Employment Team Member

Goodwill - Long Beach, CA

December 2019 to April 2020

1. Job Coach:

• supported employment team leader. I work as a support system for those with developmental disabilities. I help, assist, and train to help manifest, a productive career field. Receptionist

DCH Toyota of Torrance - Torrance, CA

September 2019 to December 2019

answered phones, calls, emails ; process checks, cash/cards for down payments on new/used cars at a car dealership.

Seasonal Warehouse Associate

Amazon Fulfillment LGB8 - Rialto, CA

July 2019 to September 2019

Lifting and building with heavyweight boxes, in a warehouse setting; on a time schedule, to complete as many boxes as possible

• Worked in an amazon warehouse

• Staged shipments

• Ensured that all merchandise counts were in order

• Assembled new products

• Used dolly

• Took orders and packed items for customer deliveries

• Responsible for cleaning all work areas, to ensure free from clutter. Receptionist

Shatter Dispensary - San Bernardino, CA

July 2019 to August 2019

Checked customers identification for expiration, at a licensed Cannabis dispensary. Community Living Instructor

CRIDER HEALTH CENTER - Wentzville, MO

February 2014 to July 2017

• trained them to live on their own again, after traumatic events have occurred, in their lives.

• administering medicine, taking them to doctor's appointments, preparing meals, and teaching to the things they need to know, so that they can one day be out on their own again.

• Maintained accurate records of patient care, condition, progress and concerns.

• Responded appropriately to the physical, emotional and developmental needs of patients.

• Obtained information clients' medical history, drug history, complaints and allergies.

• Provided pre- and post-operative care.

• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Provider Customer Service Representative

UnitedHealth Group - Maryland Heights, MO

October 2016 to February 2017

Insurance representative, for providers. Answering questions from doctors about a insurance rates, policies, referrals, eligibility of benefits, etc ; medical claims . Community Living Instructor

CRIDER HEALTH CENTER - Saint Charles, MO

June 2014 to December 2016

• community living instructor: assisted clients with their day to day activities, after they’ve encountered a tramatic event, in their life. We help rehab/house, those who need a little assistence, to get back out into the world, as independent adults.

Store Associate/Front Desk

CLUB FITNESS - Creve Coeur, MO

January 2014 to March 2014

• front desk associate/babysitters' room

Patient Care Technician

MERCY REHABILITATION CENTER - Chesterfield, MO

November 2012 to November 2013

• Worked alongside the nurses; RN'S/LVN's/physician's', in the hospital; provided all medical care needed for patients. We assisted patients who got into car accidents, etc, and helped them build their strength back up, mentally, physically, and emotionally; rehabilitation hospital. House Manager/Case Manager

EMMAUS HOMES - Saint Charles, MO

June 2010 to November 2012

• Caregiver/house manager/case management

Server and Hostess

THE GATESWORTH - Ladue, MO

April 2008 to January 2010

In a very professional and etiquette fashion. Residents meal orders were taken, the restaurant served food/liquor, hosted high class parties/events, and greeted and sat the residents and their families in an orderly fashion.

Hostess/Server

BROOKDALE SENIOR LIVING - Creve Coeur, MO

January 2007 to April 2008

Documented the residents meal orders; greet and sat them, in an orderly fashion. -Booked/planned banquet/private parties, etc.,

Lead Customer Service Representative

MARSHALL'S - St. Louis, MO

January 2006 to December 2006

• customer service: front desk/returns, layaway, floor sales associate, jewelery consultant Education

General Studies Imperial Valley Community College

September 2018

High School Diploma

University City High - St. Louis, MO

August 2002 to May 2006

General Studies Florissant Valley Community College/Columbia College - St. Louis, MO Skills

• Customer Services (7 years)

• Mental health counseling (10+ years)

• CPR

• Billing

• Medical Scheduling

• Developmental Disabilities Experience

• Hospital Experience

• Medication Administration

• Supervising Experience (4 years)

• Caregiving

• Event Planning

• Teaching

• Insurance Verification

• Medical Office Experience

Certifications and Licenses

First Aid Certification

CPR Certification

June 2023 to June 2025

CPR certificaton up to date.



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