CNA
Resume:
Buchanan, GA *****
adztei@r.postjobfree.com
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Certified Nursing Assistant offering 6 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Skills
Helping With Medication
Grooming and Bathing Assistance
Performing Patient Intakes
Collecting Specimens
Experience
August 2023 - September 2023
The Oaks Nursing Home - Carrollton, GA
CNA
Answered signal lights, bells or intercom systems to determine resident needs.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Observed and reported unusual symptoms and changes to charge nurse.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Used mobility devices to transport patients.
Helped residents walk with or without self-help devices.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
September 2022 - July 2023
Key Foundation - Tallapoosa, GA
DSP/CNA
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted individuals in development of social skills to become integrated in community.
Followed care plan and directions to administer medications.
Assisted individuals in learning and developing new skills.
Tracked and reported clients' progress based on observations and conversations.
Assisted with planning and coordination of activities and outings based on individual needs.
Accompanied or transported clients to appointments, errands and social activities.
Documented current patient information to update vital signs, behaviors and eating habits.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Transported clients to doctor's appointments and errands.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Enhanced patient wellbeing by supporting participation in recreational activities.
October 2021 - August 2022
Publix Supermarket - Carrollton, GA
Cashier
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Used suggestive selling techniques to promote add-on sales.
July 2004 - March 2013
Loves Travel Stop - Waco, GA
Restaurant Manager
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Scheduled and directed staff in daily work assignments to maximize productivity.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs.
Resolved and investigated complaints regarding service, food quality and accommodations.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Managed accounts payable, accounts receivable and payroll.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Updated computer systems with new pricing and daily food specials.
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Created detailed reports on weekly and monthly revenues and expenses.
Trained new employees to perform duties.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Worked in close collaboration with team members to ensure customers received high-quality service.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Oversaw food preparation, production and presentation according to quality standards.
Delegated work to staff, setting priorities and goals.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Distributed food to service staff for prompt delivery to customers.
July 2017 - September 2021
Key Foundation - Tallapoosa, GA
DSP/CNA
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Assisted individuals in development of social skills to become integrated in community.
Assisted individuals in learning and developing new skills.
Tracked and reported clients' progress based on observations and conversations.
Assisted with planning and coordination of activities and outings based on individual needs.
Accompanied or transported clients to appointments, errands and social activities.
Documented current patient information to update vital signs, behaviors and eating habits.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Transported clients to doctor's appointments and errands.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Leveraged database management system to track and report service hours, details of activities and progress on goals.
Education and Training
West Georgia Technical Colleges Waco, GA
Some College (No Degree) CNA Certification
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