Customer Service Front Desk, maintenance,Horticulture & Landscape De

ANGELA H WALTERS

**** *** *** ** ***. *

CEDAR RAPIDS, IA 52404

(319) 423-5303Cell)

adztci@r.postjobfree.com

Professional Summary

I have 12 years of experience, including as a Front Desk Clerk, as a Laborer/ Line Assist and as

a Line Cook in industries including Hotels, and Other Lodging Places and Business Services.

Most recently, I have worked as a Field Representative for Ben Gary's Greenhouses out of

Monticello, MN. I have worked as a Front Desk Clerk at Hometown Inn & Suites from February

2018 to February 2018. My skills and experiences include: Cash Handling, Cashier, Conflict

Management, Cooking.

Professional Experience

Front Desk Clerk Feb. 2018

Hometown Inn & Suites, Cedar Rapids, IA

Provide guests and customers with assistance in all their needs. Answer phones and make

reservations. Make and accept all payments. Take care of the front lobby as well as breakfast. Be

able to operate computer programs specific to the hotel franchise.

Front Desk Clerk Jan. 2017 to Mar. 2017

Hampton Inn & Suites (North)

Provide great customer service to all guests or potential guests. Answer all questions and

handle any needs, within company standards, play the role of manager during night shifts,

answer phone calls, operate computer programs specific to the franchise. some lifting and

cleaning. handle payments of all types.

laborer/ line assist Oct. 2016 to Jan. 2017

Premier Staffing Inc.

Break down boxed products from providing companies, inspect and dispose of damaged

product, count product and repackage into smaller boxes, seal, palletize and wrap and get

ready for shipment. Some trash compacter work as well.

Front Desk Clerk Aug. 2014 to Aug. 2015

Hampton Inn & Suites

Provide outstanding customer service to all guests as well potential customers. Answer phone

calls, handle all forms of payments, operate computer programs specific to company

franchise, some light cleaning, be able to clean and inspect rooms in case of emergency.

Line cook July 2014 to May 2015

Fazolis

Help prepare food for cooking, handle cashier duties, serve food to customers, clean tables

and dishes, make pasta, cook all dishes on the menu, handle catering orders.

Line cook July 2014 to May 2015

Fazolis

Help prepare food for cooking, handle cashier duties, serve food to customers, clean tables

and dishes, make pasta, cook all dishes on the menu, handle catering orders.

laborer Dec. 2006 to Apr. 2007

Lakota Foods Inc.

made popcorn and inventory

preparer Sept. 2006 to Nov. 2006

Bamboo Village

prepared food for cooking process

Technical or Computer Skills

I have 2 spate Vocational Technical Certificates, one in Ornamental Horticulture and Landscape

Design, and Customer Service Specialist., Adobe, Cash Handling, Cashier, Computer Literate,

Conflict Management, Customer service, E-Mail, Employee Supervision, Food Preparation,

Food Service, Internet Knowledgeable, Janitorial / Cleaning, Microsoft Word, Outlook, Power

Point, Retail Sales, Warehouse / Production, Windows, Bilingual Spanish, Cleaning, Computer

Skills, Cooking, Food Service Experience, Inspection, Management, Microsoft Powerpoint,

Microsoft Windows, Telephone Skills

Honors

I made the Presidents' Honor List at the Northern University of Illinois in 2010.

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