Store Manager Customer Service
Resume:
DANIEL REJANOVINSHI PANTOJA
E-mail: *****************@*****.***
*** ****** **. **********, **,07003
OBJECTIVE
Restaurant manager with a desire to excel, with experience in multiple points of sale. Proven success as a leader in startup, turnaround, and high-growth operations and strengths in building cohesive, high-performing, customer-focused teams. Proactive professional with a track record of proven achievement.
AREAS OF EXPERTISE
-Income generation
-Financial supervision
-Inventory control
-Labor relations
-Talent development
-Training
-Customer service
-Resourceful problem solver
-Persuasive communicator
-Motivational leader
EXPERIENCE
-05/2018-03/2023
OMNI HOTEL RESORT
Met or exceeded sales goals for each month.
Driven a substantial increase in lunchtime business.
Hotel Supervisor
Check and inspections rooms and quality
Certification for PDQ and updates about standards
-05/2018-09/2019
AMAZON FULLFILMENT CENTER
Jacksonville, FL
PIT Driver and Operations
Description about lift truck:
Forklift for transportation of truck merchandise
Torrent for sort the pallets in the rack’s property labeled and scanned
Double woke for to transport two pallets from one area to another and make storage faster.
-07/17-05/18
TARGET
Cupertino, CA
Store Manager
Met or exceeded sales goals for each month
Consistently exceed daily, weekly, and monthly sales targets while keeping costs down and employee turnover low.
Conduct quality control on food items, such as reviewing and recording temperature logs and dates of expiration.
Ensuring that all food items were properly identified using labels, and that storage of such items follow protocol.
Verified temperatures of equipment, such as coolers and freezers.
-10/16-07/17
VILLA CHICKEN RESTAURANT
Lima, Perú
Store Manager
Monitor employee work to ensure compliance with company policies, regulations, and food hygiene process.
Conduct facility walkthroughs to assess cleanliness and readiness at the beginning and end of shifts.
Complete restaurant opening and closing procedures and manage deposits.
Produce monthly reports detailing sales trends and forecasts.
Consistently exceed daily, weekly, and monthly sales targets while keeping costs down and employee turnover low.
Managed payroll, completed all paperwork, and made employee schedules.
SKILLS AND COMPETENCIES
-Excellent interpersonal and communication skills
-Multitasking skills with ability to organize and manage different tasks
-Expert knowledge of administrative management and paperwork
-Skill in accounting and preparation of statistical and financial records
-Detailed information on monitoring stock levels and ordering supplies
-Proficient in assigning tasks and shift schedules
-Ability to recruit, train and supervise staff
-Expert marketing skills to promote businesses
ACADEMIC PREPARATION
-Degree in Accounting and Business Administration, University of San Martín de Porres, 2003
-Certificate in Foreign Trade and Customs, Montessori Institute, 2008.
LANGUAGES
-English
-Hebrew
-Spanish
TECHNOLOGICAL COMPETENCIES
-Microsoft Works
-Microsoft office
-PowerPoint
-Excel
REFERENCES
Available upon request
Contact this candidate