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Customer Service Delivery Driver

Location:
Kansas City, KS
Salary:
20
Posted:
September 19, 2023

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Resume:

AS Alicia Stewart

Bonner Springs, KS ***** 816-***-****

adztan@r.postjobfree.com

PROFESSIONAL Hardworking Transportation professional with superior record of towing cars,

SUMMARY vans and trucks of all sizes using different hauling vehicles. Knowledgeable

about roadside assistance procedures and experienced in working with law

enforcement professionals. Safety-conscious professional driver skilled in [Area

of expertise]. Well-trained in [Skill] and [Skill]. Outgoing personality coupled with

over [Number] years of experience in [Industry] sector. Experienced Commercial

Truck Driver handles different types of loads with skill and efficiency.

Well-organized and resourceful with superior work ethic and [Number]+ years in

logistics. To seek and maintain a full-time position that offers professional

challenges utilizing interpersonal skills, excellent time management and

problem-solving skills. Hardworking and passionate job seeker with strong

organizational skills eager to secure entry-level [Job Title] position in [Type]

environment. Ready to help team achieve company goals. Enthusiastic [Job

Title] eager to contribute to team success through hard work, attention to detail

and excellent organizational skills. Clear understanding of [Task] and training in

[Skill]. Motivated to learn, grow and excel in [Industry]. Dedicated [Industry]

professional with history of meeting company goals utilizing consistent and

organized practices. Skilled in working under pressure and adapting to new

situations and challenges to best enhance the organizational brand. Reliable

employee seeking [Job Title] position. Offering excellent communication and

good judgment. Organized and dependable candidate successful at managing

multiple priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals. Productive [Job Title] brings experience in

heavy equipment operation and construction site preparation. Talents include

ground excavation, leveling and grading to precise specifications. Equipped with

thorough command of safety protocols and hazard management.

ACCOMPLISHMENTS Achieved [Result] through effectively helping with [Task].

Achieved [Result] by completing [Task] with accuracy and efficiency.

Collaborated with team of [Number] in the development of [Project name].

Resolved product issue through consumer testing.

Documented and resolved [Issue] which led to [Results].

SKILLS Trailer Coupling and Uncoupling Safety and Emergency Equipment

Truck Weighing Vehicle Inspection

Attention to Detail Decision Making

Process Monitoring Truck Maneuvering

Problem Solving Vehicle Defect or Damage

Payment Collection Reporting

Adaptability and Flexibility Vehicle Maintenance

GPS Applications Flatbed Trailers

Work Logging Dependable and Cooperative

State and Federal Regulations Visual Inspection

Loading and Unloading Cargo Trucks

Delivery Documentation Route Navigation Software

Delivery Instructions Verification Inventory Taking

Critical Thinking Mechanical Troubleshooting

Document Verification

WORK HISTORY REAR LOAD DRIVER 06/2021 to 12/2021

Republic Services Kansas City, KS

Answered roadside assistance calls for tows and other vehicle support.

Operated [Type] and [Type] trucks to tow [Vehicle], [Vehicle] and [Vehicle].

Inspected load security and checked for damages.

Used GPS system to plan travel routes in accordance with bulk cargo

transportation laws.

Communicated with dispatchers and other office personnel to handle

two-way updates and adjust daily schedules.

Mapped out destinations ahead of time to ascertain quickest and safest

routes for delivery.

Fastened chains, straps, covers and binders to secure load during transit.

Maintained consistent on-time delivery record with [Number]% of orders

arriving ahead of schedule.

Completed routine maintenance on truck to keep in working order.

Documented mileage, deliveries, pickups, customer issues and damages.

DELIVERY DRIVER 03/2021 to 06/2021

Arctic Glacier Premium Ice North Kansas City, MO

Completed on-time deliveries by choosing best and most efficient routes.

Safely operated heavy lifting equipment such as fork trucks and cranes.

Operated vehicle safely in highly congested areas with no traffic violations.

Loaded truck and properly secured items to prevent damage for deliveries.

Inspected truck equipment and supplies and reported problems and safety

hazards to supervisors following each shift.

Verified daily deliveries against shipping instructions before delivering to

customers.

Kept and studied detailed mileage and fuel reports to track overall fuel

costs.

Worked overnight shifts during peak periods to meet coverage needs.

Maintained accurate financial records by collecting and documenting

timely and past-due customer payments.

Created and submitted delivery and DOT logs.

Fostered positive working relationships with regular customers.

Kept detailed records of completed or in-progress deliveries using

hand-held devices and camera images.

Performed walk around on delivery vehicle before beginning shift to verify

correct and safe operating order.

CAKE DECORATOR 03/2020 to 03/2021

Walmart Shawnee, Kansas

Prepared special creams and frostings for cakes and other dessert

specialties.

Operated cash register and handled cash, credit card and check

transactions.

Managed material inventory and ordered new materials when needed.

Decorated [Type] pastries and cakes using colorful icings and piping

techniques.

Carefully sculpted figurines, decorations and floral designs using fondant

icing and hardened sugar.

Maintained sanitary food prep station by following established safety

procedures and sanitizing instructions.

Precisely arranged display cases throughout workday to highlight finished

products.

Disposed of damaged and expired goods to uphold safety standards and

provide fresh products.

Packaged and priced each product according to company pricing

procedures.

Decorated [Number] fondant and soft-frosted style cakes daily.

Verified accuracy of orders while meeting strict deadlines on producing

completed products.

Recorded and maintained accurate supplies lists for clients' projects.

Coordinated services under supervision of lead baker.

Increased business sales by [Number]% by influencing purchases and

attracting customers with displays and professional service.

Kept work area safe and sanitized by washing utensils, tools and

countertops.

Used variety of baking and decorating tools such as mixers, carving tools

and confectionery products.

Designed specialty cakes for weddings, birthdays and graduations.

Provided exemplary customer service to [Number] patrons daily in

high-volume shopping center location.

Weighed, boxed and wrapped bakery products.

Handled phone calls regarding inquiries, cancelled orders and ordering

conflicts.

OTHER THE ROAD DRIVE AWAY 05/2019 to 02/2020

Evergreen Transport LLC Miami, Florida

Dropped and hooked trailers and changed configuration of equipment.

Loaded and unloaded products at warehouses and customer locations

using hand trucks, pallet jacks and forklifts.

Completed regular inspections and maintenance actions, as well as basic

equipment repairs, to keep equipment operating at peak levels.

Maintained current Class [Type] CDL with Hazardous Materials and

Doubles and Triples endorsements.

Maintained daily, legible DOT log book and submitted corresponding

documents.

Minimized delays by planning and adjusting routes to account for changing

weather and traffic conditions.

Operated with safety and skill to avoid accidents and delays.

SECURITY OFFICER 06/2018 to 01/2020

Securitas Security Services USA Kansas City, MO

Gathered information, identified and implemented resolution, planned

follow-up and logged and filed incident report to successfully manage

complaints.

Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Moved throughout facility and among customers to remain aware of

developing security situations.

Wrote detailed reports on property damage, theft, presence of

unauthorized persons and unusual incidences.

Reviewed both security camera footage and live feeds to spot trespassers

and criminal activity.

Participated in staff meetings, special events and professional

development activities.

Protected business integrity by ensuring all personnel requiring access to

high-security areas go through correct levels of approval.

Provided detailed reports of infractions and criminal acts to law

enforcement for trial or hearing procedures.

Authenticated boarding passes, identification and passports to prevent

fraudulent travel.

OTHER ROAD DRIVER 04/2019 to 05/2019

Panther Logistics Medina, Ohio

Loaded and unloaded products at warehouses and customer locations

using hand trucks, pallet jacks and forklifts.

Dropped and hooked trailers and changed configuration of equipment.

Completed regular inspections and maintenance actions, as well as basic

equipment repairs, to keep equipment operating at peak levels.

Demonstrated safe driving by following regulations and safety procedures,

resulting in zero accidents.

Maximized load safety by balancing, securing and weighing products.

Invoiced, collected monies due and settled accounts with shippers each

day.

Executed safety practices and inventory loading without customer

complaints, accidents or lost-time.

Maintained daily, legible DOT log book and submitted corresponding

documents.

Contacted customers to report delayed delivery times.

Completed preventive maintenance and mechanical repairs on vehicles.

Verified hazardous material product descriptions and determined any

discrepancies in paperwork.

Verified contents of inventory loads against Bills of Lading.

Clearly communicated with dispatchers to give updated information on

estimated times of arrival and latest road conditions.

Enhanced customer relations by consistently delivering shipments

according to schedule and quickly addressing any concerns.

Maintained current Class [Type] CDL with Hazardous Materials and

Doubles and Triples endorsements.

Inspected trucks for malfunctions and reported vehicles to management

for corrective action.

SCHOOL BUS DRIVER 02/2019 to 04/2019

DS Bus Lines Merriam, Kansas

Maintained [State] driver's license to enable legal operation of school

buses for student transport, field trips and other purposes.

Adhered to scheduled routes and accomplished timely drop-offs and

pick-ups to comply with preset route criteria.

Followed established routes with aid from maps and GPS-equipped

devices to safely navigate high-traffic areas and adhere to preset

schedules.

Complied with personal grooming and conduct guidelines and regulations

to promote high standard of professionalism.

Transported passengers safely along prescribed routes according to tight

schedules.

Inspected emergency equipment and verified safe working order for

student and driver use.

Assisted passengers with disabilities and other physical issues in boarding

and exiting bus to promote passenger safety.

Obeyed federal, [State] and local traffic laws and regulations to enable

safe transportation outcomes for participants.

Reported vehicle traffic violations, vehicle damage and accidents to

management to comply with legal and insurance obligations.

Created and enforced bus rules and kept expectations posted.

Monitored bus heating, lighting and ventilation systems.

Drove bus along assigned route, picking up students.

Assessed bus condition and maintained brakes, wipers, gas levels and

cleanliness.

Held special assemblies to explain rules and emergency bus procedures

to students.

Recorded bus route and made notes for substitute drivers.

APPLIANCE REPAIR TECHNICIAN 03/2018 to 06/2018

Sears Olathe, KS

Ordered parts and maintained adequate inventory.

Disassembled, repaired and reassembled equipment in good working

order.

Worked on [Type], [Type] and [Type] appliances.

Facilitated repairs by disassembling defective and broken equipment.

Used hand tools such as oscilloscopes to check components.

Educated customers on use, care and adjustments of appliances.

Tested completed work and verified functionality of [Type] appliances.

Gave accurate and detailed quotes to customers prior to starting work.

Checked in on past customers and completed repairs to maintain

satisfaction and perform routine preventive maintenance on appliances.

Diagnosed issues with appliances and made repairs.

Conducted research, gathered information from multiple sources and

presented results.

Increased customer satisfaction by resolving [Product or Service] issues.

Maintained inventory of repair supplies worth over $[Amount], keeping

detailed records to prevent disruptions in work.

Identified issues, analyzed information and provided solutions to problems.

Demonstrated respect, friendliness and willingness to help wherever

needed.

Used coordination and planning skills to achieve results according to

schedule.

Exceeded goals through effective task prioritization and great work ethic.

Completed paperwork, recognizing discrepancies and promptly addressing

for resolution.

Created spreadsheets using Microsoft Excel for daily, weekly and monthly

reporting.

DRIVER 06/2015 to 09/2017

Pizza Hut Kansas City, KS

Completed routine pre- and post-trip inspections to evaluate vehicles and

assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road

and traffic conditions, balancing loads and avoiding dangerous driving

actions.

Assisted passengers with entering and exiting vehicles safely and securely

stowed baggage to minimize damage risk.

Verified daily deliveries against shipping instructions before delivering to

customers.

Kept management looped in on daily activities by updating logs with

information such as mileage, gas use and special incidents.

Worked directly with customers to assess damage and incompleteness of

orders.

Loaded and secured items in trucks to avoid damage to parcels during

delivery.

Delivered employees and materials to job sites daily.

Answered, scheduled and responded to reservation calls at specific times

and locations.

Obtained customer signatures to complete and process paperwork.

Coordinated efficient routes to avoid delays and optimize schedules.

Coordinated efficient merchandise loading and unloading to keep up with

tight schedules.

Cleaned and maintained vehicle and assessed vehicle for damage after

each shift.

Checked in with dispatch service and updated with current location.

Delivered goods and products to customer on time and in excellent

condition.

EDUCATION Associate of Applied Science Major Appliance Science 05/2018

Kansas City Community College, Kansas City, KS

CERTIFICATIONS Class B certification

MUSIC i love r&b, jazz, rock music and rap, it's soothing to me



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