Customer Service Team Member
Resume:
Yeira Vidana-Gonzalez
Waukesha WI, 53188
*************@*****.***
Summary
Professional and enthusiastic server with years of experience serving food in busy dining establishments, committed to adhering to health and safety standards, while serving as a helpful and positive team member. Awarded for motivated attitude and the ability to multitask and work well under pressure.
Skills
Leadership experience
Communication skills
Organizational know-how.
High customer service
Teamwork skills
Motivated attitude
Energetic, organized task oriented individual who excels in a fast paced environment.
Fast learning skills
Bilingual in both English and Spanish
Work Experience
MILWAUKEE MARRIOTT WEST
W231N1600 Corporate Ct, Waukesha, WI 53186
August 2019- current
Banquet Server
(Head server)
2
● Informally recognized as the lead server, and led training and orientation for 6 new server staff.
● Managed the close out process, and distributed tips on a daily basis to front and back of house service staff.
● Ensured diners had a memorable and positive experience.
● Quickly developed relationships with customers, and maintained positivity while serving up to 7 tables during prime-time hours.
● Created a welcoming and positive environment to make dinners and guests feel at home, resulting in recognition as the employee of the year.
● Maintained impeccably clean work stations by demonstrating strong attention to detail and a sense of urgency.
● Delivered prompt, accurate service while simultaneously assisting bartenders on an as-needed basis.
Education
September 2019-June 2023
Waukesha South High School
DIPLOMA
Currently enrolled at WCTC
Waukesha, WI
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