Customer Service Public Relations
Resume:
Philadelphia, *****
adztaa@r.postjobfree.com
Jocelyn Szulborski
SKILLS
I am excellent in demanding and fast-paced environments, as I thrive under pressure while delivering outstanding results. My advanced multitasking skills allow me to manage several responsibilities smoothly. With outstanding communication skills, I effectively engage with customers and co-workers, creating positive interactions. My ability to connect with people makes me a team player.
EXPERIENCE
Fado Irish Pub, Philadelphia — Server
APRIL 2022 - PRESENT
● Multitasking by communicating with customers while running food and drinks
● Provide excellent customer service and strive towards best customer satisfaction
● Ability to relay new and changing information to other employees and customers
Fado Irish Pub, Philadelphia — Cocktail Server
APRIL 2022 - PRESENT
● Managing large crowds of up to 400 patrons and excelling in a high volume high pressure environment
● Successfully employed upselling techniques to increase beverage sales and revenue.
● Tailored drink recommendations to individual customer tastes and preferences, enhancing their overall experience.
Fado Irish Pub, Philadelphia — Bartender
JUNE 2023 - PRESENT
● Demonstrated proficiency in crafting a wide range of cocktails, including classic and specialty drinks, resulting in high customer satisfaction and repeat business.
● Offered excellent customer service by engaging with patrons, taking drink orders, and delivering beverages promptly.
EDUCATION
Temple University, Philadelphia — Bachelor Science in Public Relations AUGUST 2020 - MAY 2024, PHILADELPHIA
After graduation, I hope to work in the entertainment and event planning industry.
Contact this candidate