Felicia Pratt

**** ********* **** #***

Jacksonville, Florida 32256

Cell 430-***-**** adzt9h@r.postjobfree.com

SKILLS AND QUALIFICATIONS

● 10+ customer service

experience

Proficient knife skills

● Sauces, Stock Preparation

Cash handling experience

Collections (Mortgages, Credit,

Student Loans)

RECEIVED INSTRUCTION IN

Plating and presentation

Sauces, stocks and soups

Grilling and broiling

Garde Manger

Baking and patisserie

International Cuisine: French,

Italian, Asian

Regional Cuisine: Southwest,

Cajun / Creole, Atlantic,

Northwest, California

CERTIFICATES

● ServSafe Food Handler 08/2016

● Supervision and Management- 30hrs 04/2016

● Nutrition for Foodservice 11/2016

EDUCATION

Institute of Technology Clovis, CA 03/2016-11/2017 Graduate: Culinary Arts Professional- Associates of Occupational Studies EXPERIENED

HMS Host / PGA Restaurant Bar and Grille

Jacksonville Airport

Chef

Responsibilities included prep of all sauces, meats cut and food received from truck order to date food for safety, to Cook to order all orders

McDonalds

Jacksonville, Florida

11/2020 - 12/2022

2nd Assistant Manager

Responsibilites included opening and closing manager, confirming truck deliveries, answering customer concerns, deposits. Interviewing new hire, assissting in anyway I could help. Hospitality Staffing

Jacksonville, Florida

01/2019- 03/2020

Chef

Contracting out to different companies to prepare food accordingly to their recipes. I have worked for varies companies such as Bank of America corporate dining, Mayo clinic, Omni hotels in the downtown jacksonville area and etc… Culinary Staffing of America Visalia, CA

Chef 08/2016-12/31/2018

Cook 2- Cook and prepare items in suites and concessions at Levi Stadium in Santa Clara. Worked other events and venues. Cashier when needed.

Old Spaghetti Factory Fresno, CA 05/2017-07/2017

Prep Cook- Make sauces, stocks, soups and salads and ensure that they are properly stored for when it is time for them to be served. Measured ingredients and prepared them in accordance to the instructions provided by the chef. Washed, peeled, cut, chopped and marinated meats, fruits and vegetables according to specific directions provided. Stored ingredients in dedicated airtight containers and ensure that the containers are stored in clean areas. IHSS Fresno, CA 2003-2018

Health Care Provider – Manage bedside care plans and assist clients in personal hygiene, toileting and ambulation. Perform light housekeeping tasks like cooking, cleaning, washing and errands. Instruct and inform clients on health care issues regarding hygiene and nutrition. Prepared and maintained records of client development. Reported any variation in client’s physical or mental health to care manager. Assisted clients in transportation using a car. Provided clients with communication support.

Western Thrift and Loans Phoenix, AZ 2000-2003

Mortgage Loan Processor- Serve as an initial point of contact for all new clients. Interview clients to determine their specific loan and mortgage needs. Provide clients with information about suitable lending programs and payback conditions. Assist clients in understanding the terms of loan agreements and clarify any small print questions. Provide assistance in filling out loan application forms and check completed forms to ensure accuracy. Inform clients of the several documents that they will need to provide to complete loan application. Check documents for accuracy and ensure that they are properly attested. Perform background verification to determine clients’ financial history and ability to pay back. Provide clients with a timeline for loan processing. Act as a bridge between clients and loan originator. Provide clients with information on loan processing status and any limitations. Compile all documents and file clients’ loan applications.

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