Lindsey Mingace

Charlotte, NC ***** 508-***-**** adzt7u@r.postjobfree.com

EDUCATION

Elon University Elon, NC

Major:Bachelor of Arts in Strategic Communications May 2022

Minor: Psychology

Relevant Coursework: Communication Global Age, Media Writing, Public Speaking, Public Relations/Civic Response, Web and Mobile Communications, Creating Multimedia Content, Strategic Writing, Strategic Research Methods, Corporate Publishing, Media Law, Strategic Campaigns, Research & Data, Leasing school

PROFESSIONAL EXPERIENCE

Hawthorne Residential Charlotte, NC

Leasing Professional June 2023-Present

●Shows and leases apartment units to future residents with a high degree of customer service, while meeting monthly lease quotas

●Develops and maintains ongoing resident retention program under the direction of the property manager

●Assists in hosting resident events and functions at the property

●Maintains occupancy standards at the highest level and provides the maximum level of service to the residents

●Maximizes occupancy through sales techniques and customer service.

●Assists in community advertising preparation and maintains required online postings.

●Prepares certifies and maintains complete resident files in Knock, Smartrent, and Yardi

●Prepares all lease agreements with all necessary addendums in Yardi, Bluemoon, and Knock

●Maintains professional communication with residents, applicants, and representatives of other companies

●Generates accounts payable reports, so timely payments can be made to vendors

●Checks invoices for discrepancies in price, quantity and items

●Issues monthly statements, keeps customers files updated with current invoices, bills and

●Key achievements: Has kept closing rate above 50%

Social Media Manager June 2023-Present

●Promotes property sales through advertisements and events

●Conducts continuous evaluations of market trends to stay current on competitor changes

●Creates social media campaigns to keep residents and prospects engaged in Hawthorne community+

Childress Klein Charlotte, NC

Administrative Assistant

June 2022-June 2023

●Organizes and schedules appointments and meetings

●Provides general support to visitors

●Provides information by answering questions and requests

●Insures proper coding of retail account invoices before entering them into Yardi (Payscan)

●Uses workflow to forward invoices with issues to forward to project managers for assistance or approval of payment

●Post the expenditures which pass verification and attach them to a copy of the batch report

●Performs administrative and clerical work as related to tenant services for a city-wide portfolio and supports property management in other routine functions

Intemp Office Manager

May 2023-present

●Checks invoices for vendors to ensure there are no late charges

●Completes invoicing from vendors

●Prepares expense reports

●Checks inventory for office supplies

●Sends out property management emails for the building

Tenant Service Coordinator

September 2022-present

●Answers reception phone, responds to tenant requests, handles contract administration and tenant work order system

●Works directly with janitorial team to ensure they understand their duties and that those duties are completed in a timely manner

●Determines urgency of tenant calls and consults with property manager as needed

●Directs day and night porters to assist in career development

●Ensures metrics are being met with service requests

Hooters Burlinton, NC

Hooters Girl June 2020-Aug 2021

●Quickly learned the Hooters Girl “etiquette” and thrived in a fast paced work environment

●Contributed outstanding work ethic and an energetic personality to create an enjoyable work environment

●Was attentive to the needs of the guests while socially engaged with them

HBMH Law Office Framingham, MA

Receptionist & Office Administrator

June 2021-Aug 2021

●Greeted and welcomed guests providing them with a positive first impression of the a ten attorney law firm

●Complied with procedures, rules, and regulations on keeping a safe and clean reception area

●Performed all administrative duties efficiently including coordination of meeting rooms, depositions, filing and conducting small research projects

RELEVANT CLASS PROJECTS

Media Writing Course- Elon University Spring 2019

●Researched topics, conducted interviews and wrote several hard news and feature stories

●Wrote press releases and scripts for broadcast

●Created and maintained blog focused on college related issues such as adjusting to college life and school/life balance

Strategic Campaigns- Elon University Fall 2021

●Applied strategies and techniques to create a communications plan for regional companies

●In the process, engaged in audience analysis, budget preparation, and development of a strategic plan for corporate clients

EXTRACURRICULAR AND LEADERSHIP

Autism Speaks Elon, NC

Assistant to VP of Communications

August 2019-May 2022

●Organized and participated in events that sponsored funding for autism research into the causes and treatment of autism spectrum order; these events also conducted awareness

●Assisted the VP of Communications to send out branded weekly emails

●Participated in and prepared weekly agendas for meetings

Phi Mu Sorority Elon, NC

Member

April 2020-May 2022

●Planned and executed volunteering for annual dance marathon to support families and children at Duke Children’s Hospital and Health Center and collectively raised over $30,000 in spring of 2021

200 Foundation, Inc. Worcester, MA

Volunteer

December 2018-December 2021

●Provided support at fundraising functions

●Assisted in feeding and clothing hundreds of homeless veterans

ADDITIONAL SKILLS AND INTERESTS

Technical Skills: Sharepoint, Yardi, Angus, Outlook Calendar, Knock, Bluemoon, Smartrent, Microsoft Office Suite, Google Drive, Word, Building Engines, Stream, Needles,Adobe Photoshop, Adobe InDesign, competent in Java, HTML, CSS

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