Ryan Bird, MBA
Research Manager Pacific Consulting Group Palo Alto, CA July 2021 – June 2022
Lead research teams in planning, facilitating, and managing qualitative and quantitative research designs for Government and corporate clients.
Worked with directors to draft proposals, manage budgets, supervise teams, and present research findings to clients.
Performed managerial responsibilities with junior research team members, including day-to-day activities and overall performance.
Developed, evaluated, and implemented procedures and tools for performance improvement and quality control.
Senior Project Manager, Research Services Qualtrics Provo, UT July 2019 – June 2021
Lead the market research process from project conception through final deliverables on a combined $1M+ quarterly revenue.
Managed timelines, communications, and expectations of customers and vendors on upwards of 40 concurrent projects.
Coordinated and advised on project activities, internally and externally, throughout the life of projects.
Acted as team lead to three junior PMs, managing day-to-day activities and overall performance.
Performed technical setup and executed quantitative research for academic institutions, small businesses, and Fortune 500 companies.
Research Participant Recruiter Fors Marsh Group Arlington, VA October 2016 – June 2019
Provided strategy and organization for recruiting contracts targeting individuals for qualitative focus groups and in-depth interviews.
Oversaw in-house focus group facility, including scheduling, setup, and lab administration.
Managed proprietary respondent database, Fors Marsh Insights, which included: integrating advanced panel software, launching and maintaining a community portal, executing lead generation and general marketing campaigns, and implementing targeting outreach strategies for qualitative recruitment.
Negotiated and coordinated with vendors and managed external recruiting efforts for off-site data collection.
Manager, Panel Science BioInformatics, LLC Arlington, VA July 2014 – July 2016
Developed and executed up to 15 concurrent email-marketing campaigns by utilizing a sophisticated database, The Science Advisory Board, comprised of over 45,000 PhD-level global professionals.
Lead initiatives to increase database engagement and retention by developing and implementing participant segmentation and outreach strategies.
Created and distributed all inbound and outbound email-marketing content and reports while maintaining company brand and messaging standards.
Assisted Business Development Director in writing proprietary research proposals for Fortune 500 clients.
Master of Business Administration
George Mason University School of Business Fairfax, VA May 2014
Bachelor of Arts, Biology
University of Virginia Charlottesville, VA May 2008