Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Delancy Village, MD, 21921
Posted:
September 20, 2023

Contact this candidate

Resume:

EXPERIENCE

Moravia Health **** - Present

Philadelphia, PA Direct Home Care Aide

Northeast Treatment Centers 2016 - Present

Philadelphia, PA Behavioral Health Worker/Teacher Aide School District of Philadelphia 2013 - 2016

Philadelphia, PA Special Education Assistant

GMAC Mortgage Corp 2011 - 2013

Philadelphia, PA Loan Processor

Aetna 2010 - 2011

Philadelphia, PA Customer Service Representative

EDUCATION

Eastern University 2015 - 2019

St. Davids, PA Master of Business Administration (Health Administration) DeVry University 2008 - 2012

Fort Washington, PA Bachelor of Science (Business and Technology Management) AFFILIATIONS

Board Member - CTC (Communities That Care) Network Independent Contractor- Allegheny West Foundation

Active Member/Youth Coordinator- Harmonious Volunteer Center Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports. Greet and direct visitors. Perform general office duties such as ordering supplies, maintaining records management systems, and basic bookkeeping. EM-SHEREE PATTERSON

25 Norman Allen Street Elkton, Maryland 21921 * 267-***-**** * adzt40@r.postjobfree.com Assist in the sales of properties through the relationships acquired with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of the mortgage are met before closing dates. Prepare representation contracts, purchase agreements, closing statements, and deeds Serve as an arbitrator in negotiations between lending institutions and clients. My objective is to secure employment in social or educational services within a growing organization, that will enable me to utilize my passion, experience, and expertise in serving youth and families. My objective is to inspire, strengthen relationships, and build better communities Maintain caseloads of 8-10 students monitoring their behavior and work ethics within the classroom. Create daily progress reports relative to treatment plan. Attend group meetings to assist students in reaching IEP goals. Work with families to establish procedures to promote progress. Deescalate negative attitudes and behaviors with positive reinforcement and redirection. Provide housekeeping/laundry services, household shopping, prepare/serve meals and snacks, run errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. Tutor children in small groups. Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips. Enforce administration policies. Present lesson plans to students as directed by teachers, using lectures, discussions, or supervised role-playing. INITIATIVES

WANPAE 2013 - Present

Philadelphia, PA Founder

Service Provided for Teems Ages 12 through 18:

Affiliated with a variety of youth groups within the School District of Philadelphia Intake and processing to determine resources and directives for program participants Mentors serve as role models for our organization and the community Assist families with college preparation, trade development and setting goals Decrease tension, resolve conflict, and create positive alternatives for students Implement alternatives for youth who do not grasp the volunteers’ lifestyle and values Collaborate with schools, community groups, and faith based institutions Organize and direct before and after-school programs Maintain the confidentiality of detailed records, files, and reports for families being serviced Recognize the warning signs of a violent or endangered child and incorporate resolve Plan and host fundraisers to positively engage our youth Fulfill all administrative needs and general office duties PERSONAL AND PROFESSIONAL REFERENCES ARE AVAILABLE UPON REQUEST 25 Norman Allen Street Elkton, Maryland 21921 * 267-***-**** * adzt40@r.postjobfree.com EM-SHEREE PATTERSON

WANPAE (Worry About Nothing Pray About Everything) is an active public charity identified as a non- profit foundation by the Internal Revenue Service under the guidelines of the 501(c)(3) exempt classification. WANPAE was established for the purpose of servicing the physical, financial, emotional, and spiritual needs of the community. One of the primary areas of focus has been helping teens locate their purpose through special projects, mentoring programs, and community service



Contact this candidate