Customer Service Managed Inventory

Raeza Raezee

Ng**ft

Nottingham, Deakins place

Mobile: 079********

Email: ***********@*****.***

Date of Birth: 16.09.2002

Education and Training:

September 2022 – 2023:

Mpharm university of Nottingham first year

2019 – 2022:

Blackburn College, Blackburn, Lancashire

BTEC Applied Science – D*DD

September 2018 – June 2019

St Christopher’s CE High School Accrington, Lancashire Maths – Grade 6

Chemistry – Grade 5

Biology – Grade 4

Physics – Grade 6

English language – Grade 6

Work and Experience:

26th April 2021 – 30th April 2021: Temporary Retail Assistant, Boots, Blackburn Townsmoor Retail Park, Blackburn, Lancashire

• Rotating stock and cleaning shelves

• Stocking shelves and displaying items

• Working alongside staff as part of a team

• Assisting customers with their queries

March 2020 – April 2020: Shop Assistant, Fonez4All, Blackburn, Lancashire

• Stocking and tidying the shop

• Assisting customers with their queries over the phone

• Assisting the phone technician during phone repairs

• Working with staff members

4th February 2019 – 15th February 2019: Student Care Assistant, Woodhaven Centre, Accrington, Lancashire.

• Assist and support residents indoors and outdoors with mobility and exercises

• Converse and engage with residents

• Plan and organise activities, ensuring that they suit each individual’s needs

• Worked alongside staff and be part of the team

• Create meals for the residents and assist in feeding residents with staff members

• Completing general housekeeping duties, ensuring a clean environment Pharmacy Experience:

Dispenser Granville Road Pharmacy 17th of May- 22 of Jun 2022

• Assisted pharmacists with prescription processing, ensuring accuracy and attention to detail.

• Managed inventory and stocked shelves, ensuring availability of medications and healthcare products.

• Provided support to customers, addressing their queries and concerns regarding medications and healthcare needs.

• Collaborated with the pharmacy team to maintain a smooth workflow and efficient service delivery.

Dispenser Ashton Road Pharmacy 30 Jun - 27th of august 2022

• Performed dispensing duties, accurately interpreting prescriptions and preparing medications.

• Maintained proper storage and labeling of medications, adhering to regulatory guidelines.

• Counseled patients on the safe and effective use of medications, offering clear instructions.

• Managed inventory and placed orders to ensure an adequate supply of medications.

• Assisted in the resolution of customer issues and provided exceptional customer service Skills and Abilities:

I can work independently and as part of a team, assisting and providing support to all. I am able to communicate with a range of people and have the confidence to engage face to face and via other communication methods. I am a native Persian speaker and also fluent in English, using both languages to converse with my family members and friends. I am an avid user of technology and I am able to use computers, gadgets and technical resources. I am a keen and enthusiastic individual who is eager to learn new skills and ideas. I am a calm and understanding person who enjoys helping people; offering appropriate support and advice, allowing me to use and show my own initiative. I am versatile and able to adapt to different situations and environments, taking on a range of roles. Hobbies/Interests

I enjoy meeting and communicating with people from all walks of life; embracing all cultures and backgrounds. I am family orientated and appreciate being in the company of my family and close friends; socialising and spending time with them. I aim to keep a healthy lifestyle by visiting the gym, taking part in sporting activities such as basketball and football, cycling, maintaining a healthy diet. Referees on request

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