Chandrasekhar Pilla

adzt2w@r.postjobfree.com +1-332-***-****

SAP SD Senior Functional Consultant

More than 18+ years of SAP – SD/CS/LE Consultant comprehensive expertise in S/4 Hana Sales Order Management, delivery, billing, credit management, rebate agreements and variant configuration. Worked extensively with sales and distribution, Customer Services support team - analyzing production and process issues to resolve them effectively. Strong understanding of the function of all systems that interface with SAP Customer Services (CS), Sales & Distribution (SD), Materials Management (MM), AATP and CCM Condition contract management.

Areas of Expertise

Customer Relationship Management Influencer Multitasking Communications/Presentations Confluence Jira Align Requirements Gathering & Documentation Product Roadmaps Writing User Stories Master Data Sales Sales Support Sales Information Systems Shipping Transportation Credit Control Foreign Trade Electronic Data Interchange Product Management Business Operations Vendor Management Team Management Project Delivery Management

Education & Professional Development

Master of Commerce from Andhra University, India

Post graduate diploma in Banking management from Andhra University, India

Bachelor of Commerce from Andhra University, India

SAP Certified Activate Project Manager

SAP Certified S/4 Hana_Sales_2020 Upskilling

SAP Certified Transportation Management 9.5

Professional Experience

FMC Corporation USA (REMOTE) Project Manager & Sr SAP SD Functional Consultant 11/2022 – Till Date

S/4 Hana Green field implementation

Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current systems.

Configuration of SD Enterprise Structure and initial customization as per business needs.

Configured and customized exclusive Pricing Procedures with Price, Surcharges, Discount, Freight & Condition Technique.

Configured changes in service notifications, service orders, repair procedure and resource related billing.

Configured serial number, functional location, work centre, activity type, serial number profile.

Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics.

Configuration of Route and maintaining the Route determination. Configured the delivery processing, picking, packing and goods issue functions. Worked on route determination by customizing the modes of transport, shipping types, connection points, stages, transportation zones, and shipping conditions.

Worked on condition contract management and worked on customizing AATP and transfer of requirements to MRP. Configured the inward and outward movements of goods for ATP checking.

Developed and implemented VC integration solutions.

Tested sales order quotations and supported VC implementation.

Interacted with developers to design reports, Smart forms, and User-exits.

SD/FI Integration: Revenue account determination, G/L accounts, accounts keys.

ANIE Al Nasser Industrial Enterprises LLC Saudi Arabia – Project Manager 02/2022 – 10/2022

S/4 Hana Green field implementation.

Responsible for the implementation, configuration, integration, and customization of the SAP SD Module.

Interacted with Key users to ensure proper understanding of the Business Requirements to prepare Functional specifications.

Discussed and reviewed Business Requirement Documents with key users and mapped requirements accordingly.

Explained detailed org. structure and presented demo session for the key users.

Configured Org. Structure, Sales document Type, Delivery Types, Billing Types, Number Range, Output Types, Pricing Procedure, Condition Type, Condition Table and Access sequence.

QR code configuration done for Saudi National steel.

Configured outbound delivery documents, delivery item category and item category determination rule.

Master data customization of customer master data, customer account groups, partner determination, partner types, access sequences and procedures.

Third-Party transactions (Direct ship process) and Rush Orders, and Cash Sales.

Logistics configuration for shipping such as goods issue for outbound deliveries.

Scheduled system demo for key user and end users to explain end to end cycle.

Explained LTMC tool to key users to fill the required data for customers and vendors.

Unit testing performed and helped the business during the user acceptance testing.

Prepared the data for cutover activity and go live.

Close interaction with the users and programmers.

Solenis Dental Carestream - USA (REMOTE) Sr SAP SD / CS Functional Consultant (Tech Mahindra) 04/2020 – 01/2022

S/4 Hana Sales Roll-out project.

Provided CS training for the newly developed functionality.

Worked on Master data objects (Equipment, Task Lists, work centers, BOMs, Maintenance items etc). Notifications, work Orders, corrective maintenance process, planning/scheduling/ Execution of orders, classes, characteristics, Materials, Serial Numbers, Procurement or parts / services, confirmations.

Regularly interacted with users to ensure proper understanding of the Business Requirements and Functional specifications.

Worked closely with the marketing and account receivable departments along with the ABAP team members to gather and verify requirements for the customer master.

Master data modifications and validation of customer master, Number range and Currency conversion for new enhancements.

Enhancements on new requirement for output, pricing and sales reports and bug fixing. Master data modification & testing.

Worked with developers to make the RICEF objects.

Explained to the super user about the Process for Output layout design and smart forms.

Worked on cross-functional integration with LE/WM, CS, MM, FI and PS.

Production support in the areas of sales and distribution module and other integrated areas like Brazil tax Process (NF), E-customer process for Mexico (CFDI_MONITOR) and Argentina (AFIP).

Support handled for US Tax Procedure involving Third Party taxation tool – Vertex.

LONZA - USA Project manager & SAP SD Functional Analyst (Tech Mahindra) 05/2019 – 03/2020

Curve out project and S/4 Hana Implementation

As the client's single point of contact (SPOC) for escalations in internal teams, supported marketing/pre-sales in RFIs and RFPs and executed pre-sales demonstrations, and assisted in product rollouts and training.

Understanding the business process for curve out project.

Identify the business process in the OTC stream, the legacy system is Amber Road, Invoice ware and Vertex System.

Create BBP document and provide the solution for the gap identified during the due course.

Prepared the functional specification document needed as part of the gaps, like the customer master interface.

Prepared functional specification for the development of Reports, Interface, Conversion, Enhancement, and Forms. Prepared unit test scripts and checklist to be included in the functional specification. Tested RICEF objects.

Used the data migration template using LSMW for ECC system.

Configure the new Sales Org. and other OTC activities like Sales Org. structure, Item category, Output Forms, and reports.

Perform the Unit testing and help the business during the user acceptance testing.

Prepare user training manual and data for cutover and go live.

Faribault foods – USA (REMOTE) SAP SD Functional Analyst ( Miracle software) 07/2017 – 04/2019

Incident analysis and issue identification, which are part of the support team and parallelly handling the mini project which was also an enhancement to the existing enterprise.

SAP OTC configuration based on Incidents/project requirement.

Defect solving along with technical team on technical issue.

Work with business users to configure module to translate business requirements into functional design specifications.

Configure the new Sales Org. and other OTC activities like Sales Org. structure, Item category, Output Forms, and reports.

Perform the Unit testing and help the business during the user acceptance testing.

ROCHE Diagnostics Operations Inc – Indianapolis, USA SAP SD/CS Functional Analyst (Tech Mahindra) 01/2015 – 06/2017

Monitoring of Roll out Activities for GLOIRE for PAM (OTC Process).

Conducting workshops to gather the business requirements.

Meeting with business process owners and departmental heads to identify the business requirement.

Analysing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.

Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.

Prepared dataflow diagram for all the business processes to be included in FS.

Identified RICEFW objects to meet the client specific requirement.

Configured customer master and partner determination. Added customized partners in the customer master record.

Designed customer master and customer account group.

Worked in customer master conversion. Analysed legacy customer records to map properly to the SAP systems and successfully migrated the customer master records using LSMW.

Responsible for the configuration, customization and/or maintenance of Master Data with SD (including Batch management, Serial Number and Equipment Master).

Responsible for the implementation, configuration, integration, and customization of the SAP CS and/or SM Module.” (Including In House Service, Off Site Repair, Service Notifications, In Warranty Replacements, Out of Warranty Depot Repairs, Equipment Master Updates. Repair Orders and Service Orders) Modules.

Configured pricing procedure, condition types, access sequence, and built custom pricing tables.

Configured account determination, and identified account keys to post to the related G/L.

Configured core business process of CS module based on SAP recommended best practise, for service notification, repair orders, service orders, resource related billing (RRB), Service contracts and others service-related materials.

Production support in the areas of sales and distribution module and other integrated areas like Brazil tax Process (NF), E-customer process for Mexico (CFDI_MONITOR) and Argentina (AFIP).

Handled Enhancements on new requirement for output, pricing and sales reports and bugs fixing. Master data modification and testing.

UPS Supply Chain Solutions - Atlanta GA, USA SAP SD Functional Analyst (Tech Mahindra) 01/2014 – 12/2014

Estimates for New Release and Preparation of Capacity plan for Next Release.

Monitoring of Roll out Activities for GHOS (OTC Process).

Master data modifications and testing for customer and material master.

Master data uploads performed through custom T.Codes, Data Migration & Extraction process.

Involved in Service pack upgrade to verify the System Performance through SPAU Analysis and Regression Testing.

Participated in Capacity Planning, Release Management and Defect Resolution Committee Meetings as part of Support Activities onsite.

Support handled for US Tax Procedure involving Third Party taxation tool – Vertex.

Worked on solution proposals, preparation of functional specification, coordinating with the technical resource for the developments and performing unit testing.

GE Oil & Gas, Germany SAP SD Functional Analyst (Tech Mahindra) 01/2013 – 12/2013

Involved from Blueprint phase to go-live and support phase of the project.

Implementation of the customer order management processes, pricing procedures, and billing with integration to the CRM,FICO, WM, FICO, PP, QM and MM modules.

Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes. Interacted with ABAP team members and provided them with table names for developing user exits for special pricing conditions.

Worked on different consignment processes like consignment fill-up, consignment issue, consignment pick-up and consignment return.

Worked on the ATP check as per the client requirement and configured and tested the ATP Check.

Worked on automatic credit limit checks according to a range of criteria and in line with company’s requirements. Also defined at what point the system carries out these checks (order, delivery, goods issue, etc.)

Developed and implemented VC integration solutions.

Prepared material variants and implemented data creation and uploads.

Maintained CRM knowledge base for error handling.

Tested sales order quotations and supported VC implementation.

SPX Flow Technology – Hyderabad India SAP SD / CS Functional Analyst (Tech Mahindra) 05/2012 – 12/2012

Assisted in rollout and training.

Involved in Production support for sales & distribution module and other integrated areas like IDOCs processing.

Configured dynamic item processing profile (DIP) also known as resource related billing (RRB) for Quotation and billing requests, for both in-house and field service billing and quotation process.

Supported for Equipment Master, Service Notification, Repair Order and Sales of Spares.

Involved in Production support for SD/CS group on ECC5.0 & ECC 6.0 for SPX.

Involved in handling Service Tickets raised in SAP SD, CS Modules using CA Service Desk Management tool for US, APAC, and Europe.

Tested sales order quotations and supported VC implementation.

Phoneix-2 – Luxembourg SAP SD Functional Analyst (Tech Mahindra) 05/2011 – 04/2012

Business blueprint, As – Is and To – Be Analysis apart from the Requirements gathering for the client customizations of Sales and Purchase process for Seaborne and Inland Implementation.

Explained draft version of Semi-Automatic screen to the super user.

Involved in technical discussions with ABAP team to understand and explain the functionality Of Semi-Automatic Screen.

Designed Semi-Automatic screen to create Sales order and Purchase order in SAP.

Monitoring Implementation Activities.

NISSAN South Africa – South Africa SAP SD / VMS Functional Analyst (Tech Mahindra) 08/2010 – 04/2011

Involved in End-to-End implementation of NISSAN SOUTH AFRICA.

Involved in SAP SD and VMS enhancements on new requirements for Output layout design, Pricing, New Sales area for Exports, Sales Reports, IDOC Monitoring tool.

Master data modifications and Validation for customer master, Number range and Currency conversion for new enhancements, Master data uploads performed through LSMW.

Involved in Data Migration and Extraction process for (Sales Stock) during GO-LIVE.

Explained to the super user about the Process for Output layout design, Pricing, Sales area, Sales Reports, IDOC Monitoring tool and Creation of master data.

Providing production support in the areas of sales & distribution module and other integrated areas like IDOCs processing. Analyzing and determining appropriate message type and IDOC type for sales process.

GE GAMS (Energy) – Hyderabad India SAP SD Functional Analyst (Tech Mahindra) 08/2007 – 06/2010

Incident analysis and issue identification, which are part of the support team and parallelly handling the mini project which was also an enhancement to the existing enterprise.

SAP OTC configuration based on Incidents/project requirement.

Wrote functional specification documents for Activities, Tasks, Opportunities and Sales Reports.

Configured BP Roles, Activity Types, Opportunity Types, Number Range, Date Profiles, Text Profiles, Partner Determination Procedure, status Profile, Org. Hierarchy, Action Profile, Navigation Bar profile, views, work centers, direct links, and outlook integration.

Wrote unit and integration test scripts in HPQC.

Involved in supporting business users during User Acceptance Test (UAT).

Prepared bills of materials, profiles, and pricing condition tables.

Designed and developed variant configuration solutions with equipment.

Developed and implemented VC integration solutions.

Panasonic – Dubai SAP SD Functional Analyst (Tech Mahindra) 07/2007 – 08/2007

Ticket resolution on Sales order & Purchase order process.

Explanation on the process flow of Credit and Debit memos through the invoices.

Explanation to the super user about PGR process for return delivery, maintaining shipping condition in master data and creation of master data like Customer master and extension of Material Master.

AP Moller MAERSK A/S SAP SD Functional Analyst (Tata consultancy services) 06/2006 – 07/2007

Understanding complex business scenarios, business laws and Export as well as Domestic sales process and providing business solutions.

Worked on order to cash processes including order management, delivery processing, invoicing, and cash application.

Processed customer master records. Maintained customer hierarchies and determined which combinations of sales and distribution areas are permitted for each customer hierarchy type.

Worked in billing documents configuration. Customized order related and delivery related billing process.

Involved in customization of Order Fulfillment process by way of linkage of sales process from dual sales order system to billing creation.

Providing production support in the areas of sales and distribution module and other integrated areas like IDocs processing Worked into the client’s Legacy Systems – MODS, GCSS, SCV and Easy Demurrage.

Solutions for change of configuration by way of Impact Analysis and Problem Management.

TATA steel Wiron Division SAP SD Functional Consultant 05/2003 – 05/2006

Involved in support at plant location.

Ticket resolution on Sales order & Purchase order process.

Explanation on the process flow of Credit and Debit memos through the invoices.

Explanation to the super user about PGR process for return delivery, maintaining shipping condition in master data and creation of master data like Customer master and extension of Material Master.

Provided production support by trouble-shooting problems that were encountered by users and super users.

Van BUEREN Exports and Imports 01/2000 – 04/2003

Export of Stone Ornaments from Visakhapatnam special economic zone to Holland.

Documentation regarding Shipping bills, LC Responsible for Branches across the nation for sales marketing and development. Identifying new customers, building relations, developing business.

Export trading of Cosmetics, Clothes, Spices, Stone ornaments, signboard, and used vehicles.

Making Contracts, Pricing, negotiation, and documentation.

Logistic development for efficient and low-cost transportation.

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