Experienced Lean Six Sigma Project Manager

**+ years as a Supply Chain Professional in 3rd party logistics (Project Change Management, Lean Six Sigma, Continuous

Process Improvement, Account Management, and Warehouse Operations Management).

As Black Belt Project leader, led Six Sigma DMAIC and Lean Kaizen projects (S&OP) netting $1.2M of direct savings and over $500k savings through mentoring of new Green Belt project leaders. Strategic projects have improved standing with clients during contract renegotiations, and organizational effectiveness projects have become a standard in the organization.

As Lean practitioner, deployed Lean methodology (5S, standard work, root cause analysis, PDCA, etc.) resulting in improved safety, quality, and productivity performance.

Led Cross-functional project teams with functional leaders in inventory management, IT, customer services, finance, and human resources to pursue improved quality, safety, or productivity.

Core Competencies

Lean Six Sigma Black Belt & Project Lead/Trainer (CI & Cross-functional project leadership).

Lean tool application (i.e. 5S, Process Mapping & VSM, Root Cause Analysis, DMAIC, Gemba).

KPIs/Metrics Measurement.

Business Process Improvement.

Leading without authority, and relationship building.

Manage/engage stakeholders.

Superior coaching/facilitation.

Drive cadence of accountability.

Supply Chain Management.

Communication/presentation skills; project documentation.

Analytical skills (data, statistical, charts & pivot tables).

Bilingual (Spanish native).

Microsoft Office skills: Excel (Six Sigma Excel add-on), Access, Word, Visio, Project, Outlook PowerPoint, SharePoint, Clarizen, and various WMS/LMS.

Professional Experience

Neovia August 2012 – June 2023

NOS Manager / LSS Black Belt

Led Lean (NOS) journey focusing on waste elimination in pursuit of quality/productivity targets within assigned portfolio, leading 6 sites to successful Lean (NOS) Certification.

-Achieved attrition labor cost avoidance of $480k by leading a cross-functional project to develop a global Hourly Onboarding Standard.

-Led several DMAIC projects resulting in over $582k in savings, with an additional $1M in financial exposure reduction of claims filled/paid within the client network.

-Mentored 5 GB Certification & in project execution, delivering $365k in Neovia and $160k in client savings. Supported 2 new client launches and project management for a client WMS launch.

-Facilitated cadence of accountability for a portfolio of 12 sites in pursuit of improved strategic and customer results.

Program Launch & Operational Excellence Manager

Implemented Lean technologies (LMS), and advanced lean journey through CI project execution.

-Increased operational productivity by an average of 4% through leading implementation of a Labor Management System (LMS) at 7 client sites across America and EAME regions.

-Mentored 20 NOS Leaders, and 8 GBs on project execution that resulted in $43k in benefits related to labor and transportation. Delivered Green Belt training for 4 waves of new candidates and Yellow Belt training at various sites.

-Led CI projects that resulted in $40k in client savings (repackaging), and improved claims by 51% and 33% at respective sites, all of which had strategic implications for contract renewals. Conducted Value Stream Mapping for 2 client sites, quantifying non-value add tasks/opportunities for improvements.

Deployment Manager

Deployed Neovia Operating System (NOS), a global framework of operational excellence for Neovia’s warehouses and functional processes. NOS uses both Lean and Six Sigma methodologies, aligned with ISO 9001 quality standards. Scope included NOS facility deployments and project delivery across the Americas Region.

-Achieved Lean Six Sigma Black Belt Certification. Supported LSS projects delivering improved quality and productivity.

-Aligned acquired 3rd party clients with Neovia KPIs plus adopted business vertical-specific KPIs to report to C-executive level. Integrated acquired business and worked with local leadership to deploy NOS.

Operations Excellence Manager

Participated in the Committee that defined Neovia's internal NOS Lean Certification Guidelines in support of Operational Excellence. Develop a standardized approach to deploy Neovia Operating System and Health and Safety (EHS). Also, supported NOS global governance with training and facility audits.

-Drove indirect hours productivity improvement of 2-4% (reduction of 4,000 hrs) across 10 facilities through the implementation of a proprietary Labor Management System.

-Led CI projects to help stabilize operational performance at 3 different sites.

Caterpillar Logistics Services May 1998 – August 2012 Operations Excellence Manager

Responsible for deployment and governance of Caterpillar Production System.

-Championed CPS Lean methodologies for local site leadership and demonstrated the use of Lean tools, delivering training, and identifying/leading opportunities for improvement.

-Participated in 6 Sigma projects that became standards within Neovia (i.e. Naming Convention, COR, CPS Assessment, etc.).

Supply Chain Manager

Resolved supply chain issues & and managed performance recovery projects for automotive OEM clients.

-Contributed positively to the client’s superior dealer service ranking among automotive competitors by leading a Governance Plan and internal functional projects to improve the quality of client services (i.e. improved returns processing, inventory availability, grief processing, product recalls, etc.).

-Achieved $300k in additional revenue by identifying services offered outside the scope of the existing Services Agreement.

-Coordinated cost reduction efforts with indirect and utility suppliers that resulted in $98k cost reduction.

-Achieved 6 Sigma Green Belt Certification.

Logistics Services & Plant Manager

Responsible for LSA Facility and financial performance and services offered to client, a team of 3 Supervisors, and 45 associates.

-Executed strategy to lead CI and safety culture, while meeting client and business objectives, and engaging employees.

-Sponsored 6 Sigma Lean projects: 1) Improved the cycle time and timeliness of receipts resulting in receiving within standard of 99.99%, which avoided financial penalties of $12-$30k annually; 2) Improved DDS tendering target time for 2 DDS routes by at least 50%.

Operations Manager

Responsible for operational performance for 3 logistics clients with a team of 3 supervisors and 25 warehouse associates.

-Exceeded operational targets on inventory record & location accuracy, as well as, 25% improvement in Safety KPIs.

-Improved service to client dealers by reducing order processing time by 1-day.

Sr. Account Representative

Provided timely, dependable, and quality logistics services to clients for industrial OEM clients.

-Improved dealer delivery service by an average of 4 days while overall distribution transportation/brokerage costs decreased by as much as 20% through the implementation of the Mexico Cross-dock pilot program.

-Provided quality logistics services to MCF and Donaldson which contributed to a satisfaction scorecard increase of 6% & 32% respectively for two clients serviced.

-Coordinated MCF annual cost reduction program that resulted in $160k of cost reduction initiatives.

Education and Credentials

Bradley University – Peoria, IL

-Master in Business Administration

Indiana University - Bloomington, IN

-Bachelor of Science – Marketing & Management

-Alpha Beta Honorary; All-Big Ten Academic Honor; Basketball Varsity Letter Winner

Certifications

-Lean Six Sigma Black Belt – Neovia

-Lean Six Sigma Green Belt – Caterpillar

-Lean Certifications (Neovia Operating System and Caterpillar Production System)

Contact this candidate