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Account Manager Business Development

Location:
Bloomfield Hills, MI
Posted:
September 20, 2023

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Resume:

Melissa Barrett

248-***-**** adzt1t@r.postjobfree.com Beverly Hills, Michigan 48025

PROFESSIONAL PROFILE

High performance professional with twenty plus expert automotive experience in OEM, Tier1, Global and Strategic Account Management and Aftermarket sales/distribution. Experience in Body in White, Chassis, Powertrain, EV and the aftermarket.

PROFESSIONAL EXPERIENCE

Dana Incorporated 03/22 - 04/23

Account Manager in Power Technologies managing all aspects of my accounts. Customers:

• Volkswagen, BorgWarner, ZF, Tenneco, Purem, Mercedes Benz, Mann & Hummel, Hanon Systems, Veritas, Sumiriko Key Accomplishments:

Won $11M Stellantis Program/BorgWarner

Recovered $500k in past dues

Negotiated $300k in price increases

$100k in subcomponent changes

Repaired several customer relationships and increased all communications Angstrom Automotive Group 11/2020 – 06/2021

Sales Manager, Aluminum Forgings, High & Low Pressure Die Casting, Machining and Assembly

• Managed the relations, open issues, capacity, and Engineering with the customer(s).

• Ensured recovery of all open account payable issues.

• Assist with all Engineering changes and negotiations. Customers:

• Stellantis, Ford, Volvo, Continental & ZF

Key Accomplishments:

• Recovered $400K in tooling that had been outstanding for over one year and $100K in charge backs

• Updated Raw Material on the Stellantis simulator

• Repaired a constrained relationship with Stellantis Purchasing, Engineering and Quality Melissa Barrett

248-***-**** adzt1t@r.postjobfree.com Beverly Hills, Michigan 48025 Sumitomo Rubber North America, Troy, Michigan 04/2019 – 02/2020 Senior Account Manager, OE Passenger & Light Truck Tires

• Responsible for new business acquisitions & development with Stellantis, Ford and Volkswagen - managing customer accounts; commercial and assisting with technical needs throughout entire product life cycle from RFQ reply and submission through and including end of production, including Service Parts.

• Managed all account-related communications and commercial management and agreements of program and project related functional activities including program and tooling quoting, product engineering & quality, manufacturing, and production launch management.

• Lead and managed Series Production Phase including change management & continuous improvement TCR and Business Plan activities and execution of ongoing price negotiations and/or adjustments securing Customer agreements with the objective of maintaining or improving project profitability from time of award. Customers:

• Stellantis, Ford, Volkswagen, Mobis & Oakley

Key Accomplishments:

• Successfully negotiated and closed 2019 Business Plan saving the company over $1M

• Successfully negotiated an over age tire claim for $335K, first over aged tire claim at Stellantis

• Successfully changed delivery terms saving the company millions annually

• Closed $1M in open issues at Volkswagen including RMI deltas Chassix Inc. Southfield, Michigan 07/2017 – 04/2019 Senior Account Manager, Low Pressure Die Castings

• Responsible for new business development and back up for all Tier I customers

• Ensured the overall success of Customer programs including leading cross-functional project team to assure the completion of all activities within time and budget throughout the life of Customer programs.

• Direct and review project activities for conformity to project scope, adherence to customer specifications and other regulations leading to product design and change approvals. Develop, propose, and sell the project’s overall budget to Executive Management. Upon approval, develop resource, timing, and budget requirements for the project along with development of supplier timing dates to ensure timely delivery to manufacturer site. Customers:

• Volvo, Dana, Hyundai/KIA, Benteler, Continental, AAM, Akebono & Bendix Key Accomplishment:

• Won $45M in new business with Volvo

Melissa Barrett

248-***-**** adzt1t@r.postjobfree.com Beverly Hills, Michigan 48025 Michelin North America 12/2010 – 07/2017

Global Senior Account Manager, OE Passenger & Light Truck Tires Key Account Manager Aftermarket

Strategic Account Manger Aftermarket

• Developed Global strategy for Ford of North America, Europe, and Central America

• Assessed market trends and the competitive environment to create current and future growth strategy

• Responsible for Global Alignment by leading the NPD Team, Resident Engineering and Quality & Manufacturing Organizations in New Program Development, Production Launch, Field, Quality and Warranty resolution issues. Customers:

• Ford, Sam’s Club, Walmart, GM aftermarket – Dealer Channel, Ford Aftermarket – Dealer Channel Key Accomplishments:

• Won North American Leadership Award

• Increased gross margin over 30% and $120M in total sales

• Resolved all commercial open issues equating to over $4M

• Increased profitable growth by over 32%

• Developed new customer base increasing sales growth over $23M

• Successfully negotiated a mutually beneficial long-term contract achieving ensured product flow for the account, as well as increase in profitable growth with an OEM

• Evolved a transactional relationship into a strategic relationship

• Proven record of resolving commercial open issues equating to over $18M in recovery

• Negotiated short term payments terms of 4 days, increasing cash flow JL French, Novi, Michigan 06/2007 – 06/2010

Account Manager, High Pressure Die Casting

• Lead commercial negotiations and gained approval of technical and commercial items that lead to an additional

$190M in ales revenue – while maintaining the Customer’s respect and relationship.

• Lead Customer Program, Technical, Quality & Commercial requirements and proactively prepared to avoid and mitigate any potential Technical and commercial issues that could negatively impact Program Timing, Cost, internal & external relationships, but most importantly Program Profit.

• Lead and managed weekly PDT meetings through early face to face and conference calls with the OEM world-wide Customer base, cross functional teams, and T2 Supplier to address and resolve program deliverables & timing, commercial & technical challenges, and opportunities. Customers:

• Stellantis, Volkswagen, AAM, Navistar & Linamar

Key Accomplishments:

• Won largest Stellantis engine block and front cover business on the minivan $190M in sales Dura Automotive, Auburn Hills, Michigan 09/2003 – 06/2007 Account Manager, Engineered Assemblies

• Lead the Stellantis account in pedals, park brakes, cable systems and latches in addition positioning Dura as a strategic partner to Stellantis for additional projects.

• Lead and managed all programs and addressed situations as they arose to ensure all projects completed on time and on budget to meet customer specifications and Company’s established budget.

• Negotiated supplier agreements and RMI agreements. Customers:

• Stellantis, Benteler, Hella & Continental

Key Accomplishments:

• 1st Pedal Program at an OEM, $23M in annual sales

• 1st Latch Program at an OEM, $6M in annual sales Ogihara America

• Established new business with Stellantis; was only supplying Ford at that time

• Started by working with the Stellantis plants taking offload programs which resulted in quoting on new program's EDUCATION

Master’s Degree in Science - Organizational Leadership & Strategy Northwood University - Troy, MI

Bachelor’s Degree in Science - Business Communications Northern Michigan University - Marquette, MI



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