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Customer Service Call Center

Location:
Pinson, AL
Posted:
September 20, 2023

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Resume:

Latisha Law

Birmingham, Alabama

Phone: 205-***-****

Email: adzt10@r.postjobfree.com

SUMMARY

A sound professional attitude with pride in personal performance. Seeking a position that will challenge and use acquired personnel management training, technology skills, communicating ideas and ability to produce positive results that impact organizations performance.

WORK EXPERIENCE

Customer Service Rep/Receptionist, July 2021 to Present

Grayson & Associates -Birmingham, AL

●To serve as a receptionist for all seven psychists offices with the ability to determine the nature of all calls, scheduling appointments and sending messages through emails to the doctors and answering questions of all patients of Grayson & Associates offices in a high call volume call center environment.

Check Inspector, November 2019 to July 2021

Main Street - Birmingham, AL

●Verified accuracy of check orders before sending them to first class to be shipped to customers.

Caretaker, September 2017- November 2019

The Lowes - Vestavia, AL

●To ensure the safety of my patients while helping them with their healthcare needs.

Caretaker, September 2016- September 2017

The Salters - Centre point, AL

●Scheduled and accompanied clients to appointments. Assisted with organizing daily activity.

Specimen Collector, March 2013-June 2015

Castle Medical, LLC - Birmingham, Al.

●Adhered to HIPAA regulations ensuring privacy for all patients. Completed patient insurance verifications. Accurately collected, packaged, stored, and shipped specimens properly. Provided proper chain of custody. Maintained professional boundaries while interacting with clients and associates.



Contact this candidate