Chris Lancaster

Christiansbrg, VA

Work Experience

Service Manager

Total Car Care and Towing - Christiansburg, VA

April 2017 to Present

Manage an automotive garage, with 5 technicians, 7 tow operators and keeping up and dealing with tha day to day operations. And monthly expenses, including payroll, efficiencies fall employees. From the ones that mow to the ones that do the 100k tractor and trailer accidents on the interstate Store Manager

Goodyear Tire & Co - Salem, VA

February 2011 to May 2017

Manage all day to day operations, including employees, schedules, making sure as a team to obtain our service and tire goals for the month, payroll the overall running of the store as if it where mine Education

Community college in Marketing

Patrick Henry Community - Martinsville, VA

August 1995 to September 1997

High school diploma or GED

Skills

• Strategic Planning (8 years)

• Auto Service Management (10+ years)

• Automotive Repair (10+ years)

• Retail Sales (10+ years)

• Service Technician Experience (5 years)

• Vehicle Maintenance

• Mechanical knowledge (10+ years)

• Sales (10+ years)

• Customer service (10+ years)

• Mechanic Experience

• Marketing (9 years)

• Management (10+ years)

• Leadership (10+ years)

• Retail management

• Business management

Assessments

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Management & leadership skills: Impact & influence — Proficient December 2021

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

December 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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