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Customer Service Administrative Assistant

Location:
Morristown, TN
Posted:
September 19, 2023

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Resume:

Katherine Bahner

Morristown, TN *****

adzsu8@r.postjobfree.com

+1-423-***-****

I am interested in obtaining a position with your company. I am a fast learner and eager to learn. I have knowledge of Excel, Word and Power Point. I also have experience in customer service. Authorized to work in the US for any employer

Work Experience

Scheduler

Interim HealthCare - Morristown, TN

December 2020 to Present

File current patient records and pull the discharged client records and file them in accordance to company policy.

Answer phones

Fax documents.

Keep records of any medical record requests.

Schedule nurses, and physical therapists when needed. Compare time sheets to schedule and verify documentation is correct. Call to confirm hospitalizations and or discharges so resumption of services can be made. Communicate all changes in hospital status to staff, Communicate to nursing staff of changes to patients as I am made aware. Update patient files in the the system as nee information is made available.

Office Assistant

Silver Angels of tennessee

December 2019 to July 2020

answered calls, filed papers, contacted employees and members, cleaned office, faxed papers copied papers

Scheduling Coordinator

At Home Healthcare TN - Morristown, TN

September 2016 to July 2019

I do the scheduling of employees with members, I also do billing of shifts making sure all times checkout between what we bill for compared to what we pay out. I also spoke daily with insurance companies making sure our members have what they needed this means I had to have phone etiquette. I file all reports and paperwork. I also do some HR work, running background checks, checking references and following up with issues that may arise. A lot of time management and Care Giver

At home health care - Morristown, TN

December 2013 to September 2016

Responsibilities

Light house keeping, bathing, dressing, and errand running. Accomplishments

making life easier for clients and helping them continue to stay in their homes. Skills Used

transferring and bathing properly. Daily living activities such as laundry, dishes, vacuuming, and dusting. Shift Manager/Cashier

Burger King - Newport, RI

June 2013 to November 2013

Responsibilities

Open or close the store. Counted and dropped off deposits.Counted safe and registers. Assigned work areas. Counted inventory. Took orders and made food. Cleaned store. Ware House Worker

Resource MFG - Morristown, TN

June 2012 to June 2013

Responsibilities

Quality inspection. Shipping and packing.

Project Coordinator

Product Action - Smyrna, TN

February 2004 to May 2006

USA

Served as a third party quality inspector for the automotive industry. Provided helped in the inspection process

Provided aid in looking over and making up paper work. Helped in writing up job descriptions

Delegated who and where people would work in a facility. Cashier

Burger King - Morristown, TN

April 2001 to March 2003

USA

Ran a Cash register

Took orders

Bagged food

Stocked inventory

Cashier

Hardees - Morristown, TN

March 2000 to April 2001

Ran a Cash register

Took orders

Bagged food

Stocked inventory

CNA

Heritage nursing home - Morristown, TN

February 1997 to October 1999

Helped the elderly with activities of daily living Took Blood Pressures every 2 hours

Handed out snacks

Kept records of patient activities

CNA

Beverly health and rehab - Jacksonville, AR

November 1996 to January 1997

Helped the elderly with activities of daily living Took Blood Pressures every 2 hours

Handed out snacks

Kept records of patient activities

Cashier

Michaels Crafts - Little Rock, AR

July 1996 to October 1996

Worked the cash register

Helped do inventory

Customer service (returns and exchanges)

CNA

Heritage nursing home - Morristown, TN

June 1994 to October 1995

Helped the elderly with activities of daily living Took Blood Pressures every 2 hours

Handed out snacks

Kept records of patient activities

Education

Master's in health care

Colorado Technical University Online - Colorado Springs, CO January 2012 to June 2012

Master's in Business Administration

Colorado Technical University Online - Colorado Springs, CO August 2010 to December 2011

Bachelor's in Business Administration

Colorado Technical University Online - Colorado Springs, CO July 2009 to August 2010

Associate in Medical Billing and Coding

Colorado Technical University Online - Colorado Springs, CO August 2007 to February 2009

Skills

• Healthstar evv (3 years)

• Home Health

• Front Desk

• Home Care

• Customer Service

• Patient Care

• Phone Etiquette (5 years)

• Time Management (10+ years)

• Excel (5 years)

• Powerpoint (5 years)

• Microsoft Word (5 years)

• Microsoft Office (5 years)

• Santrax mvv (3 years)

• Fax (5 years)

• Quality Inspection

• Project Coordination

• Administrative Experience (3 years)

• Business Operations (3 years)

• Administrative Assistant (3 years)

• Administrative Duties (3 years)

• Vital Signs

• Clerical Experience



Contact this candidate