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Guest Service Team Lead

Location:
Gunzenhausen, Bavaria, Germany
Posted:
September 19, 2023

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Resume:

RAsma Manzil Nag

aratnamma layout

near ITI college sha

nthi Nagar Shivamo

gga Karnataka Indi

a PIN: 577204 mob

ile - +919********

0

Skill

o Quick understa

nd and do the work

o in time Complet

e the givens work

o Quick service pr

ovider Trying to cus

tomer satisfaction

o Mobile Phone r

epair Android n iph

one

Education

Vocational education bo

ard

Vocational educati

on board Diploma i

n mechanical JOD

C 2nd class 2003

Trinity ITI college jagalur

u DVG

Trinity ITI college ja

galuru DVG ITI ELE

CTRICIAN 1st clas

s 2018

SHAHABUDDIN MP

Quick understand and do the work

amshabump@gmail.… +974********

Objective

I seek challenging opportunities where I can fully use my skills for the success of the organization.

EXPERIENCE

03/08/2019 : 15/09/2022

Hotel Durgada siri

Hotel maintenance supervisor

As a Supervisor at Hotel Durgada Siri, I played a pivota l role in ensuring the smooth operation of the hotel's d aily activities. My responsibilities included:Team Lead ership: I led a team of dedicated staff, providing guida nce and support to ensure they delivered exceptional guest service. Guest Satisfaction: I consistently monit ored guest feedback and took proactive steps to addr ess any concerns, resulting in improved guest satisfa ction scores. Training and Development: I played a key role in training new employees, ensuring they were we ll-versed in hotel policies, procedures, and service sta ndards. Inventory Management: I oversaw inventory le vels, optimized stock rotation, and minimized wastag e, contributing to cost control efforts. Shift Managem ent: I efficiently managed shifts, ensuring adequate st affing levels and a seamless transition between shift s.

08/06/2017 : 26/07/2019

Hotel Rock fort

Room attend maintenance, Waiter

During my tenure as a Waiter and Room Attendant Ma intenance at Hotel Rock Fort, I had a dual role in guest service and maintaining the cleanliness and functiona lity of guest rooms. My responsibilities included:Guest Service: I provided attentive and personalized service to guests in the hotel restaurant, ensuring a memorabl e dining experience. Room Maintenance: I was respon sible for maintaining guest rooms to the highest stan dards, including cleaning, restocking amenities, and re porting any maintenance issues promptly. Attention t o Detail: I paid meticulous attention to detail, ensuring that each guest room was immaculate and met the ho tel's quality standards. Team Collaboration: I worked c losely with housekeeping and maintenance teams to

prioritize tasks and resolve issues efficiently. Guest In teraction: I engaged with guests to fulfill their request s promptly, enhancing their overall stay experience. Education

2003 :

Vocational education board

Diploma in mechanical JODC

2nd class

2018 :

Trinity ITI college jagaluru DVG

ITI ELECTRICIAN

1st class

Additional

mobile Phone repair Android n iphone

Activities

Playing Cricket and watch cricket, watching Comedy movies and comedy show and Dancing show

Language

English R, W, S,

Hindi R, W, S,

Tamil S

Telugu S

Malayalam L

Kannada R, W, S

Interests

Learning new technology

Personal Detail

Date of Birth : 05/11/1982

Marital Status: Married

Nationality: India

SHAHABUDDIN MP



Contact this candidate