SERAH MUINDE

W*** County Road CI

Palmyra, WI ***12

414-***-****

adzsrg@r.postjobfree.com

EDUCATION:

University of Wisconsin Oshkosh

Graduated with a Masters in Social Work-2019

University of Wisconsin Oshkosh

Bachelors of Arts in Urban Planning-1997

Oshkosh West High School

High School Diploma

PROFESSIONAL EXPERIENCE:

Rosenweg Services LLC

Marketing and Business Consultant Remote November 2020-present

Market all Correspondence to targeted audiences and develop new relationships with partner

Manage/Support various mental health conferences and databases with partners

Develop Rosenweg brand and Logos

Wisconsin Resource Center Oshkosh, WI January 2019-August 2020

Social Worker

Assess client’s needs, situations, strengths, and supports to determine their goals

Develop treatment plans and assist with client development

Research, refer, and advocate for community resources

Respond to Crisis Situations, provide psychotherapy, and Maintain Case Files and Records

Nova Counseling Services Oshkosh, WI

Marketing and Business Development/Billing Specialist April 2012–December2018

Maintain accounts receivable records and all billing for clients to Insurance and County Providers

Travel to conferences and behavioral health teams to maintain and establish relationships

Communicate with referents regarding referral process and implement new strategies for efficiency

Serve on various committees throughout the community regarding substance use and mental health

Raise funds for our Angel Scholarship Fund and develop relationships with new donors

Event and Mentor Group Coordinator

Options Treatment Programs Oshkosh, WI March2010 - April2012

Staff Programmer/Analyst

Manage Clinicians Files

Screen new clients for appropriateness for placement in services

Assist Therapist in Insurance Authorizations

Answer the phones, schedule all appointments groups, and maintain site guidelines

Support the clinicians in administering drug screens for clients

OTHER SKILLS:

Proficient in Microsoft Products

Excellent Phone etiquette,Communication, and Interpersonal Skills

Able to Multitask and Prioritize Projects

Highly Dependable and Excellent Work Ethic

LEADERSHIP EXPERIENCE:

Board Member of Winnebago County Board of Health

Chair of the Winnebago County Drug and Alcohol Coalition

Board Member of the Wisconsin Area Treatment Court Professionals

Co-Founder of the Re!Think Addiction Run

Implemented Mentor Program for Winnebago County Drug Court Participants

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