Nicole A. Williams

***** ********* **.

Twentynine Palms, CA 92277

760-***-****

Email address: adzsrb@r.postjobfree.com

Objective: A secretarial position with a dynamic company in which my skills can be utilized as well as advancement into a higher position may be accomplished.

Skills: Ability to take and transcribe minutes of meetings, type letters, memoranda and reports, able to prepare agendas, control correspondence, design filing system, ability to use office equipment, answer multiple phone lines, direct calls to proper person/department, data processing, customer service, execute routine secretarial assignments, ability to type 45 wpm, mail clerk abilities as well.

Experience:

Walmart Palm Springs, CA

RX. SALES MANAGER

1.CUSTOMER SERVICE

2.TRAIN ASSOCIATES

3.CASH HANDLING

4.SALES ASSOCIATE

5.PHONE ANSWERING

6.LOG/ FILE PRESCRIPTIONS

7.MANAGE, RECEIVE AND DISTRIBUTE INVENTORY

8.ORDER INVENTORY NECESSITIES

The Home Depot Yucca Valley, CA

Cashier 9/2019 to 2/2021

1 Customer Service

2 Cash handling

Big 5 Sporting Goods Yucca Valley, CA

Cashier / Sales Associate 3/2018 to 8/2019

1 Customer Service

2 Cash handling

3 Sales Associate

Anderson Financial San Bernardino, CA

Secretary 10/201 4 to 6/2019

1Answered phone lines/ directed calls

2Greeted Clients

3Took dictation

4 Data processing

Department of Health and Hospital Baton Rouge, LA

Executive Secretary 3/2010 to 9/2014

1Transcribed minutes of board meetings

2Prepared reports, letters, memoranda

3Assisted with preparation of agendas for meetings

4Answered phone calls

5Data input and processing

6Provided mail clerk duties and supervision

7Designed filing system

8Administered office equipment to certain personnel

9Responsible for organization and safe keeping of office keys

AnswerQuick Baton Rouge, LA Customer Service Representative. 12/2006 to 9/2009

1Provided product and service information

2Answered multiple lines

3Directed calls/ took messages

4Placed orders

5Assisted customers with questions, problems and offered resolution

Law Office of Twila Andrews. Clinton, LA Receptionist 3/2005 to 10/2006

1Greeted clients/ directed them to appropriate personnel

2Answered phone lines/ directed calls

3Used office equipment

4Data entry

5Executed routine assignments

6Received and distributed mail

Convergys Baton Rouge, LA

Customer Service Representative 6/2002 to 12/2005

1Answered multiple phone lines

2Provided product and service information

3Assisted customers with their account

4Assisted customers with problems they may have with their accounts

5Provide a resolution to the problem

6Follow up with customers

7Filled out daily paperwork

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