Project Management Executive Assistant

ARAH M. GILES

Boonton, NJ adzsqq@r.postjobfree.com 914-***-**** LinkedIn Profile

SUMMARY

As a results-driven professional, I implement process improvement strategies that enhance operational efficiency and drive business success. My exceptional decision-making skills enable me to identify and solve process-related issues, particularly during regulatory changes and audits. I take pride in my ability to lead cross-functional teams in delivering quality processes and managing change positively. With a solid technical background in material logistics, engineering processing, SAP business process management, and Document Control Management, I leverage my technical expertise to design and manage effective processes that meet organizational goals. I am committed to continuous learning and lifelong improvements.

CORE COMPETENCIES

Microsoft Proficiency Digital Marketing Document Control Project/Program Management Team Training Customer Relations Vendor Management Material Logistics Forecasting Process Management Process Documentation Regulatory Compliance SOPs & Work Practices Operations Relationship Building Global Collaboration Presentation Skills Supplier Management Effective Leadership Strong Communication Skills Problem-Solving Fast-Paced Critical Thinking Skills Interpersonal Skills

WORK EXPERIENCE

Program Project Coordinator

Kawasaki Rail Car Inc., Yonkers, NY October 2009 - Present

Improve customer relationships by meeting their expectations on time and execution of the project.

Organize logistics for direct shipment, pickup, and delivery of samples to NYCT (MTA) sites for customers, improving customer satisfaction and reducing turnaround time.

Successfully onboarded/offboarded over 50 direct and indirect field employees and saved the company thousands of dollars.

Process confidential information to identify transit vendors and subcontractors, ensuring accuracy through coordination between multiple departments, including finance.

Review Bill of Material and Procure Materials promptly and reduce the implementation time to improve train modification efficiency.

Participate in project meetings with customers and suppliers, contributing to project planning and implementation.

Review project status reports, keeping all stakeholders informed of progress and issues.

Conduct site visits to witness train equipment testing, ensure compliance with project specifications, and submit field reports.

Develop and procure submittal packages for customer review and approval, meeting all project requirements and timelines.

Assist in analyzing close-out documents in accordance with contract requirements, ensuring compliance, and facilitating project completion.

Product Development Testing Specialist

EB Brands, Yonkers, NY February 2008 - August 2008

Collaborated with cross-functional teams to develop and execute product testing plans, resulting in a 15% decrease in product defects and increased product quality.

Implemented new testing methodologies and tools, resulting in a 20% reduction in testing time and increased efficiency in the product development process.

Leveraged customer feedback and data analysis to identify key areas for improvement and successfully implemented changes that led to a 25% increase in customer retention.

Led the development of a comprehensive product testing strategy, resulting in a 30% increase in successful product launches and improved overall customer satisfaction.

Developed and maintained detailed documentation for testing processes, ensuring compliance with industry standards and regulatory requirements.

Resident Director/International Academic Advisor/Recruiter

Monroe College, New Rochelle, NY May 2006 - December 2007

Organized and oversaw student life activities to enhance the campus experience and promote student engagement.

Assisted in providing academic guidance, tuition information, financial aid, scholarships, and internships to 200+ students, a 30% increase in the number of students completing the International Business Management program.

Communicated policies and procedures to new students and parents during orientation, resulting in 100% of students and parents having adequate information about college policies and procedures.

Reduced the time required to complete the evaluation by 50% by evaluating transfer transcripts from other academic institutions for equivalencies and application to a major.

Provided one-on-one and group counseling to 250+ students regarding admissions procedures and academic requirements for UTSA.

Conducted information sessions for recruiting international students from the Caribbean to the United States, which resulted in the enrollment of 50 students, and facilitated the immigration process, resulting in an increase of 20% in the registration of international students.

Executed events for international students to welcome new students, creating support and demonstrating how to use metrics to increase enrollment by 10% year over year.

Executive Assistant- Facilities and Housing

Monroe College, New Rochelle, NY October 2000 - April 2006

Supported the Executive Director by managing 50 or more daily emails and scheduling more monthly meetings.

Managed facilities to ensure efficient operations and a safe working environment.

Identified and prioritized action items collaboratively with the executive and department heads.

Provided coordination, review maintenance orders with the vendor, and approve under the direction of the Director of facilities.

Organized bi-weekly meetings, prepared agendas and minutes, and managed follow-up tasks, improving communication and collaboration among team members.

Managed College Maintenance Crew, increased productivity by 10% by creating and following a daily schedule and collaborating with the crew to meet the daily goals.

EDUCATION

Masters in Organizational Leadership (MSOL)

Mercy College, Dobbs Ferry, NY 2018

Bachelor’s in Business Management (B.B.A)

Monroe College, New Rochelle, NY

2006

PROJECTS

New York City Transit R188 #7 Train

Associated with Kawasaki Rail Car May 2013 - Present

Lead project management activities for the R188 Project (#7 line) with the Metropolitan Transit Authority, New York City Transit (MTA), ensuring successful field modifications and logistics coordination throughout all phases.

Serve as the primary liaison between the Kawasaki Project team, vendors, and New York City Transit (MTA), effectively executing open actions and meeting contractual timelines.

Track project action items from inception to completion, prioritizing objectives and determining necessary resources to ensure timely and successful project delivery.

Built and maintained strong customer relationships, demonstrating exceptional customer awareness and relationship building through monthly program management meetings.

Manage external vendors, ensuring compliance with government federal standards and car builder contractual policies, and coordinated logistics to ship and pick up samples, deliver directly to the site, and onboard/offboard all direct and indirect field employees.

PATH NJ (Customer)

Overhaul Program

Utilized effective project management skills to establish clear metrics and actionable items.

Generated weekly status reports to ensure project success and meet critical deadlines.

Collaborated with cross-functional departments, facilitating communication to ensure timely delivery of projects.

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