Social Media Customer Service
Resume:
Renaissance
Riley
Minot, ND 58703
adzsq8@r.postjobfree.com
Digital Marketing Student
Veteran of the United States Air Force, with 2 years of military police experience and over 6 years of customer service experience. Experienced with social media, community outreach, and event planning. Ability to continuously prioritize the mission and values appointed over me. Dedicated, diligent worker who is passionate about the tasks given. Ambitious on expanding my experience and knowledge digital marketing/branding.
Skills
Proficient customer service
Digital technology proficiency
Proficient oral & written communication
Detail oriented
Professionalism
Critical thinking Organizational proficiency
Conflict revolution/ Resilient
Teamwork and collaboration
Efficient time management
Knowledgeable Microsoft office skills
Teachable
Experience
NOVEMBER 2020 – JULY 2023
Security Forces / USAF, Minot AFB ND, 58703
As a Security Forces member, I was tasked in protecting two thirds of NATO nuclear power structure. I controlled installation entry and protected over 10 thousand active-duty members and their families by vetting for possible threats and unauthorized entries a first line of defense.
MAY 2022 – JULY 2023
Public Affairs Officer / Minot Airmen Enlisted Council, Minot AFB ND, 58703
As the Public Affairs Officer of the Minot Airmen Enlisted Council, I ran all social media platforms and did community outreach. I was also tasked with personal and professional development of over 700 new airmen base wide twice a month at their First Term Airmen Class (FTAC).
AUGUST 2022 – JANUARY 2023
Personalist/ Defender Welcome Team, Minot AFB ND, 58703 I oversaw the in processing of over 200 new security forces members coming to Minot AFB. I was also the original team member of our suicide prevention program (SHIELD) which impacted over 2000 airmen and their families.
SEPTEMBER 2021 – MARCH 2022
Ceremonial Guardsman / Honor Guard, Minot AFB ND, 58703 I was tasked with leading details for funerals, retirements, and promotions for United Service Members across Montana, North Dakota, and South Dakota. I traveled over 4000 miles and covering 65 funerals and personally lead 12 over the course of 6 months.
Achievements
Achievement Metal
CPR Certified
OSHA Certified
President of National Technical Honor
Society
Certified Suicide Prevention Facilitator
Suicide SHIELD Prevention Council
4.0 GPA
Dispatcher Certified
Outstanding Academic Excellence
Public Speaking
3400 7th St NE APT. I
Minot, ND 58703
adzsq8@r.postjobfree.com
Education
SEPTEMBER 2022 – PRESENT
BA – Social Media Marketing / Southern New
Hampshire University, Online
Currently have 41/120 credits along with a 4.0 GPA. I am currently getting my bachelor’s degree in social media marketing.
August 2018 – May 2020
Criminal Justice Certification / Eastland Career
Center, Groveport, OH 42125
SkillsUSA Regional Officer
CPR Certified
OSHA Certified
President of National Technical Honor Society
Patrol Tactics
4.0 GPA
Dispatcher Certified
Outstanding Academic Excellence
Public Affairs Officer of Diversity Club
AUGUST 2016 – MAY 2020
High School Diploma / Reynoldsburg High School,
6699 E. Livingston Ave. Reynoldsburg, OH 43068
Perfect Attendance
3.85/4.0 GPA
Honors Diploma
Refrences
Renaissance
Riley
Gervais Peele
First line supervisor
adzsq8@r.postjobfree.com
Yucari Brown
Human Resources Advisor
adzsq8@r.postjobfree.com
Yamil Roman, Rivera
Section Manager
adzsq8@r.postjobfree.com
Latishia Riley
Human Resources
adzsq8@r.postjobfree.com
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