JOCELYN CABANTOG

170*-*****-*** Avenue NW*EDMONTON, ALBERTA*T5K 2Y3*PHONE: 780-***-**** EMAIL: adzsoq@r.postjobfree.com

EXPERIENCE HIGHLIGHTS:

Sales Supervisor London Drugs

Oct 1 2022 – present

Sales Supervisor General Duties

Responsible for performing all functions relating to merchandising, customer service, and general store operations.

Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another.

Responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

This is also a customer service position which requires a great deal of customer contact.

Must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner

Retail Sales Merchandiser Advantage Solution Marketing

(Syndicated) Jan 24, 2022 – Sept 24, 2022

Sales and Merchandising

Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics

Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards

Meet Client and Company objectives by maintaining full distribution on existing SKUs.

Take direction regarding tagging, rotating, and placing POS materials for products on shelf

Prepare for and respond to audits

Manage time and prioritize for store call coverage

Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.

May provide feedback for Client audit objectives

Customer Relations

Communicate effectively both internally with the company management and externally with all customers

Build rapport with Clients and Customers

Field questions and proactively develop action plans to resolve issues

Additional Responsibilities

Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

Demonstrates high level of quality work, attendance and appearance

Adheres to all Company Policies & Procedures and Safety Regulations

Adheres to local, state and federal laws

Performs the job safely utilizing proper equipment and safety techniques

Additional responsibilities as assigned by supervisor related to the position/department

Retail Sales Specialist Advantage Solutions Marketing

(McCormick) Feb 24, 2019 – Jan 24, 2022

Sales

Sell at store level “live orders” on multiple clients (>5 clients) in over 50% of their stores on the monthly basis.

Increase sales volume through promotional activity by selling and building displays, creating themes with related items to support holiday/special promo events, and making plan-o-gram adjustments when necessary.

Increase sales volume by constantly suggesting and completing orders for new and out-of-stock items.

Customer Relations (Internal/External)

Must have the ability to communicate effectively both internally with Company management and externally with all Customers

Distribution

Meet client and Company objectives by maintaining full distribution on all authorized SKU’s.

Shelf Standards

Will work on the authorization of items to meet Client shelf schematic standards. Must be able to take direction regarding tagging, rotating, and placing POS materials for products on shelf.

Merchandising

Maintain client objectives by insuring all authorized client items represented on the shelf have accurate and complete tags and making certain that un-saleable or out-of-code product is removed.

Territory Management

Achieve client goals and objectives by effectively managing stores within your territory and executing projects and standards.

Increase brand representation and effectiveness through establishing and maintaining customer and client relationships.

Spend over 4-days per month in preparing and making wholesaler sub-group headquarter calls with a minimum of four sub-group calls.

Administration/Reporting

Will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.

Merchandiser Crossmark

Aug 21, 2018 – Feb 21, 2019

Execute retail merchandising tasks as scheduled.

Ability to implement retail schematics and merchandising materials as assigned.

Dedicate to providing excellent customer service and to develop a professional working relationship with store management, associates and other merchandising companies to effectively meet company and client objectives.

Reset activities could include: removing items from the shelf, moving shelves, building fixtures, reorganizing the products according to the plan-o-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary.

Engage every work day with CROSSMARK’S communication tools for the purpose of accurately planning, reporting, and reviewing work.

Assistant Manager Planet Organic Market

Dec 28, 2015 – July 27, 2018

Schedule writing, department payroll, write orders, inventory, shrink data entry, enter daily sales, count weekly OOS, build displays, cash, hang tags, make tags, receiving, meat cutter, Health and Safety Chair.

Department Manager Real Canadian Superstore 1549 (South Common)

Click and Collect Sept 06, 2015 – December 06, 2015

Fill orders online, provided customer service, operated cash register, schedule writing, payroll, inventory.

Replenishment Manager Real Canadian Superstore 1569 (Whitemud)

Ops 2 March 15, 2015 – Sept 05, 2015

Wrote orders, wrote grocery schedule, clean back room, work dairy / frozen orders, train new grocery clerks, train new department managers, LARS, Health and Safety member, shrink, file maintenance, department payroll.

Assistant Manager Canada Safeway #0881 (Jasper Gates)

June 2007 – March 2015

Provided responsive customer service, operated cash register, data entry, schedule writing, stocking shelves, payroll, file maintenance, hold mini meetings, act as Store Manager, take backroom inventory and out of stock reading, ordering, built end displays.

Store Manager Training

Financial Skills, Coaching and Mentoring, Problem Solving, Motivation, Shrink, Inventory, Service, Scheduling, and Sales

EDUCATIONAL BACKGROUND:

MacEwan University, Bachelor of Arts (Asia Pacific Management)

College of New Caledonia, Cook Training

Contact this candidate