Customer Service Front Desk
Resume:
AM Abigail McLain
Katy, TX *7449
adzsmv@r.postjobfree.com
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Skills ● Effective Planning
● Oral and written communications
● Organization skills
● Multitasking skills
● Order accuracy
● Assist Customers
● Payment Processing
● Food and Beverage pairings
● Customer service
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Experience The Club at Falcon Point / Front Desk Clerk 06/ 2021 - 07/21, Katy TX
● Received incoming calls and coordinated with staff to fulfill customer requests.
● Responded to customer inquiries and transferred calls to appropriate staff members.
● Developed long-term relationships with clients through regular contact.
● Greated incoming guests warmly .
● Created templates, and updated activities and the menu weekly.
● Sorted and filed documents as well as other requests from management.
● Set up events.
Black Horse Golf Course / Beverage Cart Girl
06/ 2022 - 02/ 2023, Cypress TX
● Recommended and served alcoholic beverages to customers during high volume-shifts .
● Completed all side work.
● Effectively multitasked within a fast paced environment.
● Maintained high standards of customer service during high- volume work shifts.
● Greeted guests with friendliness and professionalism.
● Resolved guest complaints to maintain complete customer satisfaction.
Bombshells Restaurant And Bar / Server
05/ 2023 - 08/ 2023, Katy TX
● Served food and beverages promptly with focused attention to customer needs.
● Worked with a POS system to place orders, manage bills, and handle complimentary items.
● Was chosen by corporate to work events, sell our food items, and to represent the company.
● Effectively multitasked.
● Engaged conversations with each customer creating regulars.
● Effectively marketed and sold specials and pushed drinks and appetizers.
● Compliment on my customer service with small and big parties. ㅡ
Education My E. Paetow High School / High School Diploma 08/ 2018 - 05/ 2022, Katy TX
Lone Star/ Current
Katy TX.
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