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Customer Service Data Entry

Location:
Sharjah, United Arab Emirates
Posted:
September 18, 2023

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Resume:

Mohamed Adel Ibrahim Zaki Ali

MOBILE : +971-********* E-MAIL: adzsmt@r.postjobfree.com

ADDRESS: Jamal Abdul Naser St., Majaz.2, Sharjah, U.A.E OBJECTIVE

Seeking a challenging position of accountant in a reputable organization to utilize my educational qualifications, professional experience and make use of my interpersonal skills to achieve the goals of the company.

PROFESSIONAL EXPERIENCES

Assistant Accountant– Shaalan Steel Company - EGYPT - CAIRO - (05 / 2021 – 04 / 2023): -

Post and process journal entries to ensure all business transactions are recorded.

Update accounts receivable and issue invoices.

Update accounts payable and perform reconciliations.

Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines.

Assist with reviewing of expenses, payroll records etc. as assigned.

Update financial data in databases to ensure that information will be accurate and immediately

Prepare and submit weekly/monthly reports.

Assist senior accountants in the preparation of monthly /yearly closings. Customer Service Specialist - Ecco Company - EGYPT - CAIRO - (07 / 2019 – 03 / 2021): -

Open and maintain customer accounts by recording account information.

Maintain financial accounts by processing customer adjustments.

Prepare product or service reports by collecting and analyzing customer information.

Manage large amounts of incoming calls.

Identify and assess customers' needs to achieve satisfaction.

Provide accurate, valid and complete information by using the right methods/tools.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Use telephones to reach out to customers and verify account information.

Inform customer of deals and promotions.

Resolve customer complaints via phone, email, mail or social media. EDUCATION

Qualification: Bachelor Of Commerce Subject: Accounting University: Banha (EGYPT) Year: 2018

SKILLS

Language Skills :-

o Arabic: Mother tongue.

o English: Spoken, Written & Reading.

o Spanish: Spoken, Written & Reading. (Low)

Computer Skills :-

o Microsoft office (Word, Excel, ERP, Odoo, Outlook, Emails, and PowerPoint presentations) o High Typing Speed " Arabic & English "

o Good knowledge in Using Accounting Software

PERSONAL INFORMATION

Nationality: Egyptian Date of birth: 05/03/1993

Marital status: Single Visa Status: (Visit Visa) till 15/11/2023

(Available Upon Request)



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